Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

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“The stackable ring I purchased is very dainty and thin. Lovely- and a stacking ring for sure. Very pleased with the product. Beautifully made and constructed and very delicate looking”

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Posted 5 years ago

“Very trustworthy! Making a large purchase online can be nerve wracking, however, Dwayne provided great customer service all the way to the time the diamond was received, and it was exactly what was described and more. Happy camper!”

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Posted 5 years ago

“Absolutely gorgeous. I had picked the necklace myself although it was a gift. It arrived quickly and exceeded all my expectations! The chain is so dainty and the diamond even more beautiful (and bigger!) than it looks on the pictures. Outstanding craftsmanship. Highly recommended”

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Posted 5 years ago

“this is a beautiful ring! i just received it in the mail and have been enjoying it for a few days now :) i am extremely impressed by their customer service, how quickly they shipped out my order, and how fast i received my ring! i am also very pleased with the quality of the product.”

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Posted 5 years ago

“My diamond pendant is beautiful. I have had multiple compliments. I love the brilliance of the stone and to my surprise, it came with a certificate of authenticity. Great communication and super fast shipping!”

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Posted 5 years ago

“Responded to question immediately and earrings came in and look great!! Absolutely love them, the sparkle is unreal and I feel like I should have paid more for them considering their quality. Thank you!”

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Posted 5 years ago

“I was hesitant in placing the order with them as it was my first time to buy jewelry online but first of all, I'm glad that they are not a fishy company and secondly, I am very happy with the quality of the jewelry and the service they provided.”

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Posted 5 years ago

“I will not say much because I can go on and on with praises and people will not care what I wrote. All I will say is that they are legit. Try them to experience their service. I am very satisfied with these guys. Good stuff and service.”

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Posted 5 years ago

“A job well done. I needed the item in 4 days and they expedited my order. All I had to do was to pay for the overnight shipping which does not break your bank and the shipping is very discreet. I am happy with my purchase.”

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Posted 5 years ago

“My diamond earrings are so beautiful. Thank you Edwin Novel Jewelry Design. They're a beautiful birthday present to me.”

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Posted 5 years ago

“got my ring just in time. customer service was very responsive within 24hrs. Will definitely be coming back for my future jewelry purchases”

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Posted 5 years ago

“very fast shipping,great communication and easiest transaction i have ever done buying online.you guysrock!”

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Posted 5 years ago

“The ability to customize my options is just brilliant. You get what you pay for. Make sure that you know what kind of diamond you are getting and if you are a first timer like me, call them and ask for help. Smooth transaction. Satisfied buyer here!”

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Posted 5 years ago

“The earrings I bought from this company are exquisite. My wife said that they are the perfect size and stunning. They send automated updates which makes me feel at peace after placing an order online. Swift delivery too!”

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Posted 5 years ago

“Buying diamonds is not as easy as I thought it would be but a huge thanks to Edwin Novel for walking me through and made sure that we will have what we really want”

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Posted 5 years ago

“Good quality, competitive price, fast shipping. Overall a smooth transaction. Will surely buy again.”

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Posted 5 years ago

“Excellent service, the item arrived quicker than what I expected and very happy with what I bought!”

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Posted 5 years ago

“I was amazed that I was in control of the earrings I wanted. I had options to choose metal type, setting type and backing type. I need the item urgently and for a nominal rush fee, I received my order the very next day.”

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Posted 5 years ago

“everything was perfect. i couldn't have asked for an easier on choosing a stone or having it set in a custom setting. kate was a big help in making hard decisions. setting was perfect my fiance was delighted with the result. and the total cost was less than i thought.”

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Posted 5 years ago

“Best lifetime exchange warranty out there!! For our 8th anniversary, my husband wanted to upgrade the diamond in my engagement ring from .75 to 1.5 carat. From our initial purchase to the upgrade, I am highly impressed with the diamond options and prices. We are beyond thrilled with my new ring.”

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Posted 5 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews