Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

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“Ahead of schedule! Thank you very much for your diligence and excellent customer service and support! I would highly recommend your company to others!”

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Posted 7 years ago

“This was my first time buying a diamond and I was a little overwhelmed by the choices. Edwin Novel Jewelry Design had great service and I highly recommend them, they earned and rightly deserve their reputation as perfectly cut "Hearts and arrows" diamonds.”

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Posted 7 years ago

“The pendant is a big hit. Thanks a bunch for your help!”

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Posted 7 years ago

“This was the best online service I have ever received. I was bit nervous about buying an expensive item online but there was absolutely no dramas. Timely emails right till time of delivery alleviating any concern I had.”

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Posted 7 years ago

“Beautifully made and very attractive. Just like my wife”

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Posted 7 years ago

“This is my second purchase from Edwin Novel Jewelry Design and once again I am floored! The quality is astonishing, as soon as I opened the box I was amazed by the intense sparkle of the stones. They are beyond gorgeous. The cuts are perfection. The earrings are very wearable and I'm very satisfied with the size of the stones. So affordable also! Thank you so much Edwin Novel, once again I am in love with my latest addition to my collection! This is by far my favorite shop and seller! Such a pleasure to deal with, each transaction is easy and smooth. Customer service is extremely polite. Having that said, I'm eagerly awaiting the arrival of my third purchase from them! I'm sure I'll have it in no time!”

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Posted 7 years ago

“Very fast shipping. Wonderful communication. Beautiful craftsmanship.”

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Posted 7 years ago

“I would highly reccomend to read their Education section. It is very informative. You can also ask questions or help from the customer service, they are equally qualified and from my own experience, it is a simple process.”

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Posted 8 years ago

“You've been with us on this process from the beginning, back last year when I first reached out to you about buying an engagement ring. We just wanted to say a huge thank you to the folks at Edwin Novel Jewelry Design for being so easy to work with and helping us through the whole process of buying, resizing and everything in between.”

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Posted 8 years ago

“The ring is perfect and I must say its exceeded my expectations. The fire is amazing! Thank you.”

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Posted 8 years ago

“I was very skeptical about buying an engagement ring online at first. But I am so glad that I did!! The customer service was outstanding and I could call for questions and not have to worry about feeling pressured or have someone try to sell me more. The ring was more beautiful than what you seen on the screen! Amazing ring! Amazing price! I highly recommend Edwin Novel to anyone!”

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Posted 8 years ago

“Everything was smooth with the custom design. Would recommend Edwin Novel Jewelry Design to everyone.”

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Posted 8 years ago

“I am a returning customer and the upgrade options and assistance that i received was wonderful. I was not sure if their after sales service woud be good or not but i was surprised with the wonderful service I received.”

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Posted 8 years ago

“I'm very happy with Edwin Novel Jewelry Design! My diamond earrings are beautiful, just as promised, and the whole experience was positive, from start to finish. I'm a hard person to please and I'm pleased, enough said.”

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Posted 8 years ago

“Their website is very user friendly and you can choose from different options and create what you want to get. They will send you exactly what you see in the photo while placing the order. Good quality and service.”

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Posted 8 years ago

“Gorgeous ring, my fiancee loves it.”

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Posted 8 years ago

“It went really well, she is in love with the ring. I ended up proposing on January 1st and used a Christmas stocking to propose. She has received many compliments on the ring. She really loves how much it shines. Thank you so much for your help.”

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Posted 8 years ago

“I stumbled across this website from reading different reviews that have been consistent. I wanted to get a pair of earrings for a friend's birthday (working with a smaller budget. Once payment made, the earrings went straight into production, shipped very soon and arrived around 7/8 days after. The earrings were BEAUTIFUL, SPARKLY, LOOKS BIGGER THAN I THOUGHT! Excellent craftsmanship for such small stones and I will definitely be a return customer!”

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Posted 8 years ago

“I didn't like the diamonds and I called them to return them. The customer service explained me why the diamonds appeared the way they did and I ended up upgrading the diamonds. I am very happy with the suggestions they gave me and my wife is very happy with the upgraded diamonds.”

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Posted 8 years ago

“My fiance got my ring through Edwin Novel. They offer better quality diamonds for much cheaper than you can buy in store. When they shipped the ring, it was delivered swiftly.”

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Posted 8 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews