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Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Very nice, gift. A+++ seller to buy from.
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Posted 5 years ago
Love it! It is a beautiful ring. Would buy from you again. Thanks.
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Posted 5 years ago
Timely delivery. Beautiful necklace. I'm sure my girlfriend will love it
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Posted 5 years ago
My ring is glittery and beautiful and just what I deserve for a milestone anniversary and birthday.
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Posted 5 years ago
Edwin Novel Jewelry Design exceeded my expectations. I am overwhelmingly impressed with their work. The color of my stone is beautiful and it is exactly what I wanted. They are very quick to respond to my questions and are very knowledgeable in their field. I'm sure I, as well as my family and friends, will do business with them in the future.
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Posted 6 years ago
When my wife opened the package for her wedding band from Edwin Novel Jewelry Design she was so happy & gave me a big hug & kiss. The quality is unbelievable & the sparkle emulated from her rings jumps out right at you.
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Posted 6 years ago
Thanks Edwin Novel Jewelry Design!
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Posted 6 years ago
i made a mistake on choosing for my fiance ring size. I called the custome service and made the changes and happy i can still receive the ring on time.
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Posted 6 years ago
Love my new ring and Dwayne is great! I was nervous to place such a big order online but Dwayne made me feel at ease. He answered all my questions so quickly and helped me come to the right decision about sizing and specs. He sent a great diagram of width and height etc too.
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Posted 6 years ago
I had a very delightful experience emailing back and forth with the Edwin Novel associates. They were very helpful and patient with my many questions.We were quite pleased with the engagement ring, which easily exceeded anything we were looking at in any retail store.
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Posted 6 years ago
What you order is what you get. Thinking that you will get the best diamond as shown in the movies if you order the lowest grade is not sensible. Their prices are low but you have to decide what you are looking for because diamonds have different colors and clarities to offer. In my case, I was able to get a better diamond after talking to the customer service.
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Posted 6 years ago
The engagement went off without a hitch. She absolutely loves the ring. Great work. You guys have been a pleasure to work with (particularly given the last minute sizing issues - best of all it fits!). Thanks again for all the help!
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Posted 6 years ago
Absolutely beautiful!!! The seller had great communication and was willing to do anything to meet my needs.
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Posted 6 years ago
I have purchased several items from Edwin Novel Jewelry Design in the past few years and each time they have been a pleasure to deal with. Communication is very good and they respond quickly to inquiries and questions. The items were always promptly dispatched in secure packaging. I have no hesitation in recommending Edwin Novel Jewelry Design
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Posted 6 years ago
They are beautiful and very sparkly! I Love them!
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Posted 6 years ago
Happy New Year! My wife absolutely loves her new ring! She loves the brilliance and fire of her diamond and is very happy with the setting as well. Thanks so much Edwin Novel Jewelry Design for the tremendous customer service with this purchase. Everything from the transaction to delivery to packaging was perfect, and I'll certainly recommend your company to my friends.
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Posted 6 years ago
Wonderful, wonderful item that brought a huge smile to my wife's face on Christmas Day - thanks so much :-)
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Posted 6 years ago
Exceptional Craftmanship!great experience with this company im getting married this year and i am buying her the band from here as well.
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Posted 6 years ago
Their products are handcrafted in US so quick turnaround. I was amazed with that and moreover, the quality of the products is way better than the jewelry available in the market.
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Posted 6 years ago
I gave the necklace to my wife last week (for her birthday). She loves it.
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Posted 6 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews