Login
Start Free Trial Are you a business?? Click Here

Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
My piece was so incredibly perfect. I'm almost speechless. The diamonds are like little beams of light and the gold is so beautiful. I can't wait for my next piece.
Helpful Report
Posted 5 years ago
Wonderful seller to deal with. Quality of workmanship is A plus and turnaround time for production and post is second to none. Great value for money ! I will be back for more of your treasures.
Helpful Report
Posted 5 years ago
Bought a pair of earrings as a birthday gift for my boyfriends’ mother, I love it and so does he. We can't wait to give it to her. Came fast and was even nicer than I anticipated. Probably going to buy one for myself!
Helpful Report
Posted 5 years ago
Beautiful rings and exemplary service! We got two rings, one for myself and for my fiance, one of the rings did not fit and they re-sized it for us. Love the rings and the packaging was cute as well
Helpful Report
Posted 5 years ago
Purchased stackable rings for daughter’s 18th birthday - wanted something a bit unique .Wasn't disappointed! Quality is excellent and she is very happy. Communication with seller was first class . Thanks.
Helpful Report
Posted 5 years ago
Purchased earrings for daughter’s 18th birthday - wanted something a bit unique. Wasn't disappointed! quality is excellent and she is very happy. Communication with seller was first class .Thanks.
Helpful Report
Posted 5 years ago
The stone is very beautiful, but I returned it for some reason and they did gave me a refund, their service is very good and the seller is so nice.
Helpful Report
Posted 5 years ago
Arrived quickly, sizing is perfect, good quality, pictures don't do this piece justice. I absolutely love it! I'd buy from this seller again. A++
Helpful Report
Posted 5 years ago
Had a slight problem with it when it arrived, they were incredibly accommodating and fixed the problem immediately, fast delivery and it is absolutely beautiful.
Helpful Report
Posted 5 years ago
Received the ring quickly! Very lovely piece. I was a little nervous about quality because of the price, but you definitely get what you paid for plus. Very pretty, delicate ring. Great service, would order from them again.
Helpful Report
Posted 5 years ago
OMG it is more beautiful than the pictures. I've worn them all day every day since I got them!! Thank you so much I will cherish it always.
Helpful Report
Posted 5 years ago
Love the ring! However, they took almost 2 weeks to make it. But, it was worth the wait. They're stunning.
Helpful Report
Posted 5 years ago
The earrings I got from them are beautiful and very well made. Delivery was quick. Would recommend
Helpful Report
Posted 5 years ago
Product line is astonishing and customer service is impeccable. They replied to all my question instantly, very patient and I have feeling that I am important customer. At the end I was very happy that they suggested me to take the bigger stone when I had some doubt about stone size. My fiancée loves her ring very much. Shipping was very quick and UPS did a great job. Looking back, I’d say it was a very good deal to buy this ring overall.
Helpful Report
Posted 5 years ago
I made a mistake in the shipping address but they were extremely quick to make the change and saved the day for me. The ring was very well received and delivered in an extremely quick manner. It took maybe 10 days from the order date for it to be sized, prepared, and to arrive at my door. I will return to order from this seller again and highly suggest you do the same.
Helpful Report
Posted 5 years ago
This ring is really lovely. I love this design so much that I’ve asked that another ring be made for me. From the renders, I’m expecting that ring will be just as beautiful as this one. Communication with the seller has been excellent. They have been very helpful both in the purchase of this ring and with the design of the new ring they are building for me.
Helpful Report
Posted 5 years ago
I could not be happier with my purchase. I had asked a few questions prior to purchasing the ring, all of which they answered very promptly. Once I actually purchased the ring, they manufactured and shipped it very quickly. I had the ring in less than 2 weeks. They contacted me several times letting me know that they had received my order, were making the ring, had shipped the ring and a final time once I had received the ring to make sure everything was to my liking. I would like to once again thank the folks at Edwin Novel Jewelry Design for all their wonderful service.
Helpful Report
Posted 5 years ago
The wedding set was beautiful, very detailed and fine quality finished product. I know she is going to love it.
Helpful Report
Posted 5 years ago
The ring is magnificent. My fiancee is so happy with this ring. Timely shipping, fair pricing and excellent communication with the seller. 10/10 - would shop again.
Helpful Report
Posted 5 years ago
I couldn't be more pleased with my experience. They are amazing. They were so helpful with providing illustrations of the proposed wedding rings and the production was very fast. The only problem now is keeping the rings in the boxes until our wedding day! They are just gorgeous and we can't wait to be wearing them permanently
Helpful Report
Posted 5 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews