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Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
The piece is even more beautiful in person than the pictures. The craftsmanship is flawless and precise. Definitely exceeded my expectations. The shop owner was very easy to work with and VERY prompt with my order. I highly recommend them.
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Posted 5 years ago
My now fiancé loved her diamond engagement ring. It was beautifully hand crafted and made my fiance is the most happy girl in the world. She said it was very pretty and couldn't have asked for a more perfect ring to fit her personality. Edwin Novel Team worked with me to have the ring shipped to where we were going so I could surprise her on the top of a mountain by a frozen lake. I plan on getting many more from them.
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Posted 5 years ago
This ring is absolutely beautiful! The quality is just amazing for this price! They were very helpful and easy to deal with and the ring arrived as promised! I am extremely pleased with this purchase!
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Posted 5 years ago
Dwayne was such a great help throughout our purchasing process. My fiance and I fell in love with our wedding ring and their team was nice enough to give us a price quote on different metal options. Dwayne was very quick with feedback and even sent the package through UPS, ensuring that we would get the package immediately. The rings are absolutely perfect and beautiful and we cannot wait until our wedding day when we will wear them!
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Posted 5 years ago
The band is beyond perfect! I was worried about the size and thickness, however, when I saw it I melted! Perfection. Super fast shipping too.
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Posted 5 years ago
This may have been the best online shopping experience ever, and I shop online a lot. We got these wedding bands that are so beautiful, very well made, and very comfortable. The design is very elegant and subtle, which worked perfectly for us. Edwin Novel was amazing, he got them made in less than 3 weeks, and gave me all the options, support, pictures, advice and updates that could be possibly given to make our shopping and choosing experience fun and stress free. Since we got two of these rings, I posted two reviews, because I truly feel this company deserves 10 stars instead of 5! Contact him with confidence, ask all your questions, and they will help you through the process and you will end up with beautiful jewelry of great quality and craftsmanship!
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Posted 5 years ago
The earrings I bought for my girlfriend are so beautiful, the quality of this diamond is the best I have seen yet! Shipping was very quick. They were very accommodating, worked with me to ensure that I got the exact earrings and sizes that I was looking for. Will definitely purchase from them again and I highly recommend them! A real treasure to find a jewelry store that you can order from with the peace of mind that the quality and workmanship that you're getting is the best out there.
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Posted 5 years ago
I love it. It looks exactly like the picture and was shipped timely. It is very pretty and so delicate! Thank you!
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Posted 5 years ago
Where to start? Well first and foremost dealing with Edwin Novel Jewelry Design team was such an absolute pleasure! From the beginning of the process of choosing the ring until finally receiving the ring they were so incredibly helpful and accommodating. Having never done much “shopping” over the internet before I was rather apprehensive to go ahead with a purchase of this magnitude but following my experience with them, I can comfortably recommend them as an extremely professional store! My ring,, which I bought for my fiancé to be, is beautiful in the pictures and it is absolutely mind blowing in real life! What a great experience, now all that remains is for her to say yes!!!
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Posted 5 years ago
Ring was wonderful!!! Best seller ever! Seller made time to ship item while leaving for vacation! Plan to buy more from seller. Best ever buying experience!!
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Posted 5 years ago
My engagement ring purchase was perfect. I first contacted them to inquire whether they may have other items not listed in their store. And alas, they did! They worked with me for a couple of weeks to send many pictures as I tried to decide. I found my perfect ring and they shipped it so fast! I had the ring appraised as soon as I received it. The color and clarity of my diamond were exactly as they stated and it appraised more than I paid!!! Edwin Novel Jewelry Design has gone above and beyond any customer service I could have ever imagined. I searched for months to find the perfect ring and found it here. Thank you so much for helping our dreams to come true. I could never have afforded a diamond ring like this if I had gone to a jewelry store or jeweler. LOVE IT! We will be back for my future husband’s wedding band!
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Posted 5 years ago
there hasn't been a day that I haven't worn this since it arrived! Beautiful masterpiece on which I have received many compliments. Delivery was quick!
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Posted 5 years ago
Beautiful online. Stunning in person especially after it was resized. The best part it was appraised for more than the purchase price. Edwin Novel Jewelry Design is a great seller - they answered all my questions and sent additional photos.
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Posted 5 years ago
Love this ring! It is beautiful & the details are delicate and amazing! Love this seller too – they are friendly with great communication, fast shipping, & everything I've purchased has been awesome! A++++++++ Will definitely be buying from them again!
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Posted 5 years ago
Edwin novel is the best engagement ring designer in the world.
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Posted 5 years ago
I'm so thrilled with my purchase! Edwin Novel Jewelry Design made the process easy, answered all my questions, and were all very patient. Shipped quickly and packaging was adorable. The ring is even more gorgeous in person than the photos let on - I would definitely buy them again!
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Posted 5 years ago
The ring I got from them is both beautiful and unique. I have been searching for a diamond ruby ring for my wife and I finally found it! They are pleasure to work with.
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Posted 5 years ago
I got this ring in the mail yesterday, and all I can say is OH MY GOODNESS. The photos really did NOT do this ring justice. It's more beautiful than I could have hoped for. I also want to say how nice the seller is. They really worked with me on payments and allowed me to get this beautiful ring. I really recommend buying from this company based on that alone. I know I will make future purchases.
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Posted 5 years ago
Lovely jewelry and the owners are wonderful to work with. They were very patient working with me, too. I "WOW" everyone with a beautiful engagement ring for my fiancee.
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Posted 5 years ago
This ring is beautiful and exactly what my fiancee asked for- the owner was really accommodating and patient and worked with him for months to get it right. I can't recommend this ring or store enough.
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Posted 5 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews