Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much!!!! The design is incredible. Will come back to you guys for Xmas :)”

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Posted 2 years ago

“The reps are very knowledgeable. They know what they are talking about. Carat weight size is not what matters the most. Sometimes you gotta lower it and increase the clarity. Your girl will thank you later.”

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Posted 2 years ago

“Thank you guys for repairing my husband's ring! He is an absolute cluts. It's like brand new! Looks exactly like how we first got it. All polished and shiny, you could not even tell there was a crack in it. He really needs to stop wearing it to work...”

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Posted 2 years ago

“A lot of the design choices helped me out, as my wife is a bit picky (don't tell her I said that lol). I picked out nice Halo pendant. Wife is happy!”

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Posted 2 years ago

“Gotta love it. Got my niece earrings from this place and they are so nice. She is gonna love it when it comes down to her birthday party. Gonna have the best present there. Thank you guys seriously.”

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Posted 2 years ago

“I had a really perfect experience with them. They know their stuff and they take the time to go over all the questions you have. They helped me find the best princess cut diamond for my budget. Will for sure come back.”

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Posted 2 years ago

“Went in to their store and ordered a special design. They are not setup for instore customers, seems they filled their showroom with 5 super large 3d printers and other cool technology to manufacture, but they were so hospitable to us. Great people, hard working, over worked for sure. Best place to buy your jewelry, try to get an appointment and go into their office.”

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Posted 2 years ago

“My girlfriend is in love with these studs! She actually screamed when she saw them. Thank you guys for all the work that you did. The design is incredible and so is the detail. She wears them all the time and looks great. She has no complaints. Her friends love them too so maybe you will get more customers from them!”

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Posted 2 years ago

“When it comes to perfect craft, this company has it. Beyond happy with my order. Wife and daughters are going to love and enjoy. I appreciate the quick turnaround and appreciate the craft. We just needed a quick fix for my brother's wedding. Now we all can look dashing. Our expectations were met and passed. Sending a heap of gratitude to you guys. Thank you for everything.”

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Posted 2 years ago

“Just got back from our honeymoon! What a great month it has been for all of us. Our wedding was also fantastic. No complaints, everything went smoothly and perfectly! It was a remarkable experience for my husband and I to get remarried. He bought me the wedding ring I dreamt of as a little girl, so sweet. The stone is perfect such an amusement to look at. I will recommend this company to everyone. They are great to work with and very understanding. Love xo.”

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Posted 2 years ago

“110% love my new diamond earrings from them. They fit perfectly and don't fall off, it's very comfortable, you hardly know they are there. Also I should mention they look absolutely stunning in every way. If there was an option to give them more than 5 stars, I would.”

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Posted 2 years ago

“My wedding was absolutely beautiful thanks to the two gorgeous rings we ordered from Edwin Novel Jewelry Design. I'll never forget the reaction she had when I showed her the wedding ring. Everyone at our venue were obsessed and couldn't stop talking about the shine. Had a great experience shopping at Edwin Novel, thank you to everyone on the team!”

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Posted 2 years ago

“I just received my diamond studs they are Gorgeous, the Quality is Supreme”

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Posted 2 years ago

“I been going to them for over ten years. They have been very good to me. Now I see their name all over the place and wanted to say something about them. They are a very large manufacturing company. They have a very large vault filled with all kinds of diamonds. What every you want they can make it on the spot.”

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Posted 2 years ago

“I ordered a 2.5 carat diamond stud earring from here and I am very happy. I retired being a gemologist 6 years ago and I know exactly what to look for. I was specialized in diamonds. I got a vs1 clarity diamond from Edwin Novel Jewelry Design because anything better would make no difference unless you have a high magnified microscope. If I was ordering a 5 carat then I would go with the VVS1 quality but for a 2.5 carat there is no need. I checkout the diamonds and everything was perfect. The cut quality and color was exactly to speck. The metal (setting) was actually very impressive. Jewelry is hand made so some scratches is common but they are amazing jewelers. The earrings were perfect, I have not seen anything like that before. One of the best I have ever seen. Makes me appreciate them even more.”

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Posted 2 years ago

“Excellent experience. I bought a diamond pendant necklace that my wife absolutely loves. The folks at Edwin Novel jewelry are always available for questions. Their website made ordering easy and i was able to create my order precisely the way I wanted it.”

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Posted 3 years ago

“Great people and great prices. My family has been going to Edwin Novel for years. I had my mother introduce me to them. I compared the diamond I bought from them and I got a really good deal.”

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Posted 3 years ago

“Edwin Novel Jewelry provides excellent quality and customer service. Johnson came though for me and got my order delivered before Christmas --- thank you!”

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Posted 3 years ago

“I ordered earring a little late for Christmas but they came through got the earrings 2 days before christmas and when I called to check on the progress of my order the people I talked to were sooo nice and helpful and the earrings are just beautiful!!!!!!! in the future when I want to purchase jewelry, I wont be going anywhere else but Edwin Novel”

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Posted 3 years ago

“Macy in customer service took care of my problem I had. Went from a 1 Star review to 5 Star.”

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Posted 3 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews