Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

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“I bought some Diamond stud earrings for my daughter, for Christmas. They arrived in plenty of Time and I’m very happy with them, they are lovely. I called customer service a couple of times, just to check on the status of my order, and they were so nice and helpful. I would t hesitate buying from here again.”

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Posted 3 years ago

“Ordered gifts for my gal friends online, if I'm happy with how they look my friends are gonna love the necklace and earrings I got them :)”

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Posted 3 years ago

“Would like to thank sales associates and ring designer, thank you all for what you have done through this covid time for makeing the ring and delivery was on time , you guys rock , shes very happy with the ring”

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Posted 3 years ago

“After many interactions with the company by phone and email, I have been able to get the help I needed. If someone does want to use their service I highly recommend Janice.”

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Posted 3 years ago

“Ordered a nice ring for a gift for some reason the order was not processed after it was paid in full with PayPal contacted them and was told they needed another $54 do not know if the ring I ordered was out of stock or if I was scammed for $54”

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Posted 3 years ago

“Wife loves necklace I bought her for our anniversary.. she's happy I'm happy the diamonds they sell are high quality indeed folks”

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Posted 3 years ago

“Perfect! with the coupon I used my purchase was super affordable, and the jewelry is real. I took it to get appraised and it matched what it said on the card the earrings came with!”

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Posted 4 years ago

“The solitaire pendant I ordered for my wife was PERFECT... I know where to get the next gifts for her!!”

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Posted 4 years ago

“Amazing! I bought two pairs of diamond stud earrings for myself. Best prices and quality online. Love both pair of earrings. Not only was the sale astounding I was also able to use a coupon with my purchase. Would recommend this site to anyone. Thank you!”

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Posted 4 years ago

“My leverback earrings I received from this company suit my face so well, it only makes me wonder how their other products will look! Earned my trust.”

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Posted 4 years ago

“I rested a ring on the 6th and with the overnight shipping I just got it today(October 16). I have to say the ring I got is beautiful and in my opinion worth every penny. I never thought that diamonds would be so affordable till I found Edwin Novel Jewelry Design. Thank You So Very Much... #VerySatisfied”

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Posted 4 years ago

“Ordered 1.60tcw martini diamond stud earrings. Ordered Color H Clarity VVS2 at their recommendations. Received right after Covid 19 shut down, so unable to get a local GIA appraisal. I paid $3500.00 for the earrings. The appraisal I had yesterday from an independent appraiser the earrings are R-S in color not H. Clarity of 1 stone was VS1 the other was VS2. On the website their lowest color is M. Should not have paid more than $1500.00 for what I actually received. Visually they look ok. The appraiser did say they were a good cut. Had planned to purchase a necklace and upgrade the earrings but that is not an option now. Did not get what I ordered and or paid for. Very disappointed.”

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Posted 4 years ago

“I ordered a pair of martini 1.60tcw diamond stud earrings. I ordered Color -H Clarity VVS2. Their recommendation. Received right after everything shut down due to the Covid virus. Unable to get a local GIA appraisal since most businesses were closed. Had them appraised today. Color R-S Clarity VS2 the other stone VS1. Paid $3500.00 for a Much Better stone color than what I received and a lower quality in clarity. Definitely did not get what I paid for. Had planned to purchase a necklace and upgrade the earrings in the future but do not see that happening now. Earrings look ok to me but feel I paid way to much for what I received. The appraiser did say the cut was very good. Disappointed.”

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Posted 4 years ago

“I purchase a three stone diamond ring from Edwin Novel and it arrived in less then two weeks. The diamonds are authentic, bright, and shiny and it is accurate to how it looks on the website. Perfect purchase for my proposal!”

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Posted 4 years ago

“The pendant I ordered from here is nothing short of beautiful. It says "love" on it and its got tiny diamonds lined on the edge. My daughter even keeps asking me to borrow it. thank you! I WILL order again from here !!!”

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Posted 4 years ago

“Friend's mom suggested I purchase a pair of diamond earrings for my wife on her B-day from Edwin Novel after my friend gifted her a diamond ring from here this Mother's Day. She brags about it all the time and shows it off, so I took her advice LOL... she really likes this place! Went on their website, looked for a pretty pair of diamond stud earrings, and placed an order. website was easy to navigate too, its user friendly. Contacted customer service thru email and phone because I was a little surprised to hear that it'll take a couple of weeks to ship... but found out that they literally craft it from scratch. When it arrived I could totally tell that it was made by skilled hands. Now, my wife wears them everywhere we go! take my friend's mom's advice, and purchase a gift from here if you can :)”

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Posted 4 years ago

“Made my fiance VERY happy with the diamond engagement ring that I ordered from Edwin Novel... she loves the design i picked out and the diamonds on the ring shine SO brightly. The people in charge of customer service answered all my questions about the ring politely and patiently... I highly recommend edwin novel company if you're looking to propose with a QUALITY ring.”

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Posted 4 years ago

“We could not send earrings to our granddaughter without giving license and credit card copies. Then, they changed the order to different earrings to arrive at OUR house on time. At this point, we will receive the original earrings at our house a week after her birthday. Unbelievable.”

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Posted 4 years ago

“The earrings were exactly what I wanted and were lovely. Thank you”

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Posted 4 years ago

“Today makes 1 full month since I placed my order! I haven't received it yet. Its no a custom order, just regular replacement engagement ring. Nothing too fancy. I was told last week it'd be shipped today and told today it'll be shipped next Friday. When I do get it, IF I ever get it... I Hope its Amazing or I'll be back with another not so good review and return.”

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Posted 4 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews