Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have some good quality stones. You should tell them about your expectations from the diamond and they will guide you accordingly. Very impressed with the service.”

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Posted 6 years ago

“My ring is absolutely GORGEOUS! It's an absolute masterpiece! CUSTOMER SERVICE IS EXCELLENT!! I called and they quickly answered all of my questions and gave me great advice while custom designing my ring. I highly recommend Edwin Novel Jewelry Design!! You will not be disappointed!”

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Posted 6 years ago

“Collective feedback from me, my fiance, and her friends: "WOW!" This thing is a stunner, top to bottom, no doubts about it. The quality is up there with the best rings you can buy. The diamond is beautiful. The double halo diamonds are pure sparklers and incredible. If I had a nickel for every time I caught my fiance looking at this ring, it would have already turned a profit on the cost. No lie. 5 stars!!!”

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Posted 6 years ago

“Beautiful craftsmanship, absolutely perfect. Love the quality of my diamonds and the extreme care of this vendor. First purchase of many to come....”

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Posted 6 years ago

“I couldn't be more satisfied. Excellent communications, fast shipping, fair prices, excellent product. I am very satisfied.”

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Posted 6 years ago

“I've had the best experience and received the highest quality customer service from everyone I've worked with at Edwin Novel Jewelry Design. I've always received top notch attention to detail and any questions or concerns are immediately dealt with in a friendly and professional manner. I can't say enough good things about working with them, the quality of their products, and the quick and easy service. Thank you!”

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Posted 6 years ago

“The service was good but my shipment was delayed by 1 day. When I called and told them about it, they informed me that it was due to UPS delivery issue and they shipped my order on time as promised. I feel they should be able to do something about it but they said that while in transit, they don't have any control over the shipment. I got the package now and so I am happy. Overall experience was fine.”

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Posted 6 years ago

“Beautiful diamond and craftsmanship also well presented when it arrived and showed up when i needed it!”

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Posted 6 years ago

“I can not say enough positives about this seller in being professional, friendly and a merchant who has only thee best quality for sale. I would term the gem which I purchased a "fire diamond" as it catches light, refracts like and it reflects light. This is the best gemstone I have ever seen. It is what gems are supposed to be if the exceptional stones made it to the mass market. This is the finest of merchant and the most exceptional quality in gemstones. I am thankful this seller is in business. God bless their success and future.”

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Posted 6 years ago

“Such a simplistic piece, wear it everywhere. Constantly getting compliments, I strongly recommend having a look at what Edwin Novel Jewelry Design has to offer.”

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Posted 6 years ago

“These earrings were perfect. It’s hard to shop online for earrings, but these were exactly what I wanted. They were beautiful and comfortable.”

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Posted 6 years ago

“Adore this necklace, as I really just love every piece I ordered. I can't even think of enough adjectives to convey how much. I appreciate the beautiful pieces you made.”

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Posted 6 years ago

“After reading previous reviews my expectations were very high and we were very thrilled. The ring is beautiful and and my wife was speechless. The sparkles are amazing. Looking forward to more purchases.”

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Posted 6 years ago

“Amazing match to the engagement ring I purchased from them before. I fell in love with this band the second I saw it! I am so excited to be wearing it right now!!! Thank you so very much!”

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Posted 6 years ago

“Their sales people, as well as jewelers, made the engagement ring of my dreams.”

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Posted 6 years ago

“Earrings were phenomenal. Thanks for your help!”

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Posted 6 years ago

“Edwin Novel Jewelry Design has an exceptional diamond expert who showed patience, and guided me to purchase a gorgeous diamonds which were flown in especially for my specifications”

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Posted 6 years ago

“The stone quality is gorgeous, so sparkly great depth. I will be ordering again from this store. Thank you!”

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Posted 6 years ago

“Love the size of the earring ,the only fault in them was the backs were VERY loose .But that was an easy fix ,I just put some new backs on from a different pair I already had . I would absolutely buy from this merchant again .”

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Posted 6 years ago

“very good experience . the only issue i had was after payment i didn't receive any emails in 1 hr. but finally after calling the customer service hotline i was surprised that my earring will be ready for shipment in 2 days. would recommend it to anyone.”

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Posted 6 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews