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Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Customer service was extremely helpful and kind. The piece I had custom ordered turned out beautifully, and I have plan to have a couple more made in the future. My only issue was that the diamond was a little loose, I’m glad that I can return it have it fixed.
Helpful Report
Posted 5 years ago
Everything went off without a hitch. She absolutely loves the ring. I can’t thank you people enough. You have a customer for LIFE, not exactly as a big-ticket customer, but a customer nonetheless. Anyhow, thanks again. I’ll be in touch for the wedding bands.
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Posted 5 years ago
Edwin Novel over-performed on everything and I am beyond happy with the purchase of my 1.25 carat engagement ring and band! Excellent customer service - professional, clear answers to my questions, and prompt. Jeweler built QUALITY ring to-order and was spot-on with all of the customization. Priced SO MUCH BETTER than ANYTHING I saw in-store and beautiful and sparkly as anything in-store. Delivery was communicated and was secure. Completely satisfied! Great company to work with!
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Posted 5 years ago
Beautiful items and quality, even for men! My wife, myself and rest of family enjoy it!
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Posted 5 years ago
I wanted to upgrade the setting for my wife's engagement ring. I did a google search and Edwin Novel Jewelry Design came up as the best reviewed and recommended. I just am seriously so happy I found this place. I was very nervous to take my wife's stone and leave it somewhere and not only did they make me super comfortable, but they gave the best service overall. They designed the setting in 3D and made it exactly like it was displayed on the website. The pricing was also way less than the original setting I got, but I got more diamonds and the color was very good as well.
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Posted 5 years ago
Fantastic to work with and I am more than pleased with the end product. Very professional, responsive, creative…the list just goes on and on! I could not be more pleased with my new stunning ring!
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Posted 5 years ago
I wear the I bought here every day. The color is a true gold color, like more on the yellow side. I sleep with this on and also shower with it, absolutely no fading whatsoever!
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Posted 5 years ago
Love it. Luxury for the right price. Pleased with the product.
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Posted 5 years ago
I’ve been buying jewelry for years, but I’ve never tried buying through a website until today. Thank you to Edwin Novel Jewelry Design for their excellent quality and low prices.
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Posted 5 years ago
I bought a ring for my wife and let me tell you, it was a bang for my buck. There was a problem with the delivery but customer service helped me get it on time. Greetings yall from Portland.
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Posted 5 years ago
I didn’t read the reviews at first, but regardless, I’m pleased with my purchase. I can’t give an expert opinion, but the quality is excellent in my eyes. Can’t compare it to anything because the price really good.
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Posted 5 years ago
The ring looked lovely and the stones are gorgeous! Fits lovely too! I bought it as a present for mom and I know she will love it, also came in plenty of time. I am so pleased!
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Posted 5 years ago
Received this item super quick and it's such a beautiful ring. lovely to feel confident in a purchase!
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Posted 5 years ago
Wow...This is a stunning ring.!! Received it today and in perfect condition. Presentation very professional and packaging about standard. Postage and handling cost was very reasonable. I highly recommend this wonderful Seller who communicates promptly with her customers. A easy smoothe transaction. Thank you so much I love this ring and it fits perfectly.
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Posted 5 years ago
In love with my ring, super friendly customer service fast delivery. Genuinely over the moon thank you so much
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Posted 5 years ago
Talk about sparkle! This pair of earrings really add some glamour to my outfits. Love them & look forward to adding more pairs to my collection.
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Posted 5 years ago
My boyfriend got me this ring and it is beautiful! I love love love it! I always wear it and never wanna take it off because it is so perfect. We had great communication with the seller, they were so great! Thx so much for this beautiful ring.
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Posted 5 years ago
This is a gorgeous ring! No pictures can do it justice! It was shipped fast! And I will def come back to purchase more :)
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Posted 5 years ago
The ring is lovely. This will be my wedding band and it fits very nicely next to my pear shaped engagement ring. It is wider and thicker on top than on bottom, which helps it fit more comfortably. It shipped right on time and the price is amazing.
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Posted 5 years ago
The ring shipped really fast and the ring is absolutely perfect. I love it and can't wait to wear it as my wedding ring!
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Posted 5 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews