“Was good until they send the sand. Sand was everywhere in the box. I just tossed it out because it was to much for me to handle. The second box I recieved as the replacement was thr same, I took the time to clean everything which was not something I would wish on anyone! And there's still blue sand falling out of it. Then I was charged and sent a 3rd box after I tried to cancel so now I have 3 boxes of sand everywhere. I canceled (double checked) because this is an aweufl experience and I do not want to go through it again. Never had this much of an issue with any other box. We have been subscribed for over a year and I'm sad to stop but I just cannot.”
Hi there - Thank you for bringing this to our attention. We deeply apologize for the inconvenience and frustration caused by the sand in your subscription boxes. This is not the experience we strive to deliver, especially to our loyal customers like yourself who have been with us for over a year.
We take full responsibility for this oversight, and I assure you that we are addressing this matter urgently with our fulfillment team to prevent this from happening again.
Regarding the third box and the unwanted charge, I will be reaching out to you to make this right.
We truly value your feedback, as it helps us improve our services. While we’re saddened to lose you as a subscriber, we understand your decision and respect it. Should you ever reconsider, we’d love the opportunity to provide you with a much better experience in the future.
Thank you for your past support
“My grandchildren were so excited when their first package came. There was so many cool items included in their box. They are both homeschooled and each month their box is gonna be part of their schoolwork.. thank you so much for offering this monthly service. I especially like the fact that although they both get the same box, the box is made appropriate for their two different age levels! Thank you again that this gramma can give this educational box to my babies.”
Hi Nancy, thank you for your kind words! 😊 We’re so happy to hear your grandchildren loved their first box and that it’s part of their homeschool routine! 🎒 We’re excited that future boxes will continue to fit their age levels and learning needs!
“My grandson loves the boxes we've received so far: quality stuffed animal that goes with the wonderful activity magazine and reading books along with "craft" type activity. Very responsive support team when there was an issue with the shipping (problem with the carrier) which is rare to find these days. I will definitely be tellling my friends and am so glad I found edZOOcation. 😊”
Hi Theo, thank you so much for the wonderful review! 😊 We’re thrilled to hear your grandson loves the boxes, and it’s great to know the stuffed animals, activities, and books are a hit! We’re also glad our support team could help resolve the shipping issue for you. We truly appreciate your recommendation and are so happy you found EdZOOcation! 🙏🐾
“I bought it for one of my grandsons who just loves animals. He was so excited when it arrived and we worked together on some of the activities. It was put together very well.It kept his attention as well, he is 4.”
Thank you for sharing such a great review! 😊 We’re so happy to hear your grandson loved the box and enjoyed the activities together! It’s wonderful to know it kept his attention, and we’re glad the box was a hit.
“After the mailman didn't deliver package correctly I was worried because we couldn't get through to customer service, it took longer than expected but as soon as they got a hold of me they were prompt and offered a replacement right away and that to me is great customer service and makes then worth getting!”
Hey there, thank you for sharing your feedback! 😊 We’re so sorry for the initial delay and the delivery issue, but we’re glad our team was able to resolve it for you promptly. Your kind words about our customer service mean a lot, and we truly appreciate your support. 🙏
“I'm so glad to signed up for this. My special needs daughter loves getting her zoo box every month. The plush animals are top quality and she is growing her wild animal collection and loves everything that comes in her zoo box. Thank you!”
Hey Merin, thank you so much for your wonderful review! 😊 We’re thrilled to hear your daughter loves her edZOOcation box each month and that she’s growing her wild animal collection! 🐾 We’re grateful to be part of her learning and fun, and we truly appreciate your support. Thank you! 🙏
“I've been subscribing to edZOOcation for a few years, and it's fantastic! Each box is packed with adorable plush toys, engaging books, and fun, educational activities. Plus, knowing that 50% of the profits support wildlife conservation makes it even better. Highly recommend edZOOcation for any family looking to learn about animals and their habitats in a playful and meaningful way!”
Hey there, thank you so much for your amazing review and the photo you shared! 😊 We’re thrilled to hear you’ve been enjoying edZOOcation for a few years now. It’s great to know our boxes are making learning about animals and their habitats fun and meaningful. 🐾 We truly appreciate your support and are grateful for your recommendation! 🙏
“We were looking for small stuffed leopards in bulk for a graduation party. I was able to order 2 dozen. However, when I returned to the site to order another dozen, I was unable to order the leopards without a subscription. We managed a work-around and don't need them, but this was confusing.”
“My 6 year old daughter loved this box. It was her first box and we had so much fun learning and doing the different things in the box. Her favorite was the stuffed animal it came with”
“Box was great. Arrived quickly and had lots of fun stuff inside. The activities are fun and my daughter could ready the whole book almost entirely by herself”
“We love edZOOcation! My 7 year old looks forward to his boxes every month! The information provided, the goodies, and the creative activities are all wonderful! We even had one box get lost in the mail and the customer service was exceptional, they had a brand new box sent out to us the next day. We will definitely be renewing our membership after our final box!”
“We have only received one box, but so far my 3 year old is loving it. I love that there are many different activities for us to do together. Of course, the stuffed animal that comes with it is also a huge perk for my 3 year old. This box has brought us so many learning opportunities throughout the week we have had it.”
“My kids aged 6 and 9 and I love edzoocation. The stuffed animals are adorable, the books are educational and fun to read. The art projects are an amazing way for them to be creative and occupied. We all recommend this to everyone. Absolutely love it.”
“EdZOOcation are very friendly, helpful and professional. Their boxes are very educational, informational and fun. If your child wants to know more about animals this box is the one you'll want to get.”
“My 8-yo daughter had a great time learning about turtles with edzoocation. She’s been playing with her stuffed tortoise and 3D puzzle and play acting with them. She has them talk to each other about their similarities and differences. The materials and books are good quality!”
