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EE Reviews

1.6 Rating 1,239 Reviews
B-
Happiness Grade
Read EE Reviews

Email:

info@ee.co.uk

Location:

6 Camberwell Way

B-

Customer Service - Average

67.13%
Industry Average
I received outstanding customer service from EE.
posted 3 months ago - Anonymous
Moving to fibre from copper in a very remote area(brand new fibre area) Phone answered immediately by Lyn in Darlington who took me through procedure and transferred me to Darwin in Hull who very patiently went through the very boring formalities. Could not have asked for better service. Thank you both.
posted 4 months ago - John Hannay
I spoke to necho yesterday ,great customer service from him was so satisfied on the fact that he did everything to help me with what I nEEded Thank you once again
posted 8 months ago - Hannah
EE is excellent at giving good service through their 5g compatible sim cards.
posted 1 year ago - Sam
I have always bEEn totally satisfied with EEs customer service.
posted 1 year ago - Phillip Francis
I have had the most remarkable - beyond the call of duty - service from Martin O'Neill at EE. Amazing. We had trouble with getting an eSim to work. He took such a lot of trouble to get me going - calls back exactly on time and such a lot of kind and great energy put in to put things right. I will always stick with EE now.
posted 1 year ago - Nick Johnson
Excellent customer service by Kane & Harry. VERY knowledgeable, friendly, polite , professional & helpful. Both are an asset to EE and hope they are paid their worth. BEEn a customer of EE nearly 16 Years and for me they are fab.
posted 1 year ago - Ms S Leeming
I think EE are marvellous; I never have any problems and when I phoned 150 to change my contract it was answered quickly and customer service an absolute delight
posted 1 year ago - Philippa Gratton
I had nEEd to visit the shop and the staff were lovely and helpful especialy HARRY who was polite ,amiable and went beyond Customer Service expectation to sort out my problem with my EE service.
posted 2 years ago - T. A SMITH. CUSTOMER.
Darren at fox valley sheffield store I visited Darren in the sheffield (fox valley) store today and had such a lovely welcome and service from him! Although he cpuldnt help with my problem it was more interal i would 100% go back and deal with him again if i nEEded too or anyone in that store! Thanks so much for the lovely customer service guys, even in this very hot weather!
posted 2 years ago - Laura Clarke