EEC Home Improvements Reviews

Name: EEC Home Improvements
Address: 140 Norwood Road, Southport
Rating: 4.61

4.6 Rating 491 Reviews

92 %

of reviewers recommend EEC Home Improvements

Company Reviews

Questions

Metrics

4.6

Based on 491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

01704 539300

Email:

info@eec-hi.co.uk

Location:

140 Norwood Road
Southport
PR8 6EH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EC Solar have recently fitted 16 solar panels (4Kw) on my roof. After obtaining a number of quotes I decided to go with EEC Solar. They proved to be extremely through and professional. In particular they went to considerable lengths to ensure that my roof could support the additional weight. The two technicians that installed the panels inspired confidence in that they clearly knew what they were doing and were very particular about locating the panels and installing and connecting the inverter. So far the system has produced what I was told I could expect. I would be happy to provide a reference to any prospective customers and indeed show them my installation. Graham Jarvis, Cornwall”

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Posted 10 years ago

“Our dealings with this company were excellent and would have no hesitation in recommending them to others.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“We have had solar panels for six months now and would recommend them to anyone.EEC solar did a great job efficient,professional and friendly.Just had second FIT payment and am very pleased.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“Every thing happened as it should, I was given no cause for concern and any questions I had were answered .”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“Solar Panels Efficient friendly service, What they promised re energy saving and amount of energy generated was accurate.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“received an excellent service from start to finish and beyond. people turned up when they said, did what they said they would when they said they would did the job how they said it would be done, the fitters etc were great people to have on site , they were pleasant and considerate ,cleaned up after themselves , did a tidy neat job, the support from the office side was simple to access and efficient , the support to fill out the necessary paper work was simple . I can honestly say I can not find any fault with the service and installation and after support that I have received all the way through the process and beyond. regards matt”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“Excellent customer service throughout. Excellent product.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“EEC Solar fitted my solar panels in april the team arrived a day earlier than orignaly booked and rushed the job and in doing so made a very bad job.1: roof tiles damaged and not sitting correctly as tiles not cut and sealed with a sealant gun.(did not even have the courtesy of reporting it)"2:finished the job in the dark so could not see if the inverter was working.:3: discovred the next day the inverter was not working.4:it took eec 10 days before they sent another team out with a new inverter and remove all the solar panels replace the inverter .and replace the tiles and leave the system working .what an experience and all the stress to go with it”

Helpful Report

Posted 10 years ago

Dear Mr. Patel, Thank you for taking the time to submit a review. On behalf of EEC I would like to apologise for the inconvenience caused at the time of installation. I have investigated the matter personally to ensure your issue was dealt with in the best possible manner, and I understand at the time you were compensated to your satisfaction in a timely manner, which I am happy to see. I also understand it is almost 6 months since your system was installed and 5 months since this matter was resolved. We trust you are receiving your fit payments and enjoying lower energy bills. If you have any further referrals for EEC we are still running our Recommend & Refer scheme which earns you £200 off the cost of your own system each time any of your referrals go on to make a purchase from us. We would be more than happy to provide a free quote to any referrals you may have. Wishing you and your family a Happy New Year and all the best for 2015. Kind Regards The EEC Review Team

Posted 9 years ago

“Really very pleased with EEC in almost every aspect of the installation of the solar panels. The initial contact, information provided, survey and installation were all accomplished promptly, with professionalism and courtesy from all personnel involved. The price of the units was also very competitive. Post installation the support from the ladies in the office in assisting with the documentation for the energy supplier was excellent and greatly appreciated. The company also encourage customers to send an email every quarter with a meter reading so that they can monitor the efficiency of the units. I am pleased with all aspects of my purchase and would recommend EEC as solar panels providers to anyone.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“The whole process from start to completion was handled in a very professional manner.We are totally satisfied with all that has been done in our home.I have no problem in recommending EEC Homes to any of my family or friends. Thank you for a job well done”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“We were pleasantly surprised at how much electricity our solar panels generate, and were very pleased to receive a handsome cheque in payment for the first quarter's electricity generation.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“The whole installation went completely as advised and planned, two installers were polite, efficient and informative. Our installation looks neat and tidy but more importantly has started to save money on my electricity bills”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“We've only had solar panels for six months so it's hard to give definite results. However, it seems to be paying off in that we are generating a fair amount of electricity and using less oil where we can use electric instead. The FIT payments are much as forecast. So far so good! As an additional comment, I can't fault EEC's customer services - brilliant all the way through -thank you!”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“Made contact over the internet for an estimate. They couldn't have been more helpful. Alex, 'the man with the answers' answered all my enquires. Fast, efficient service. The team that did the installation were excellent. No fuss or problems. Nothing was too much trouble. The prices were competitive with the other estimates I had. Very pleased with our installation. Have had them with further work and have not been disappointed.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“The workers and work carried out was to a very high standard. From start to finish I was always kept informed as to what and when things were going to happen. The workers were always punctual and polite making sure they always tieded up after themselves. Would highly recemend them to friends and family.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“I can't think of many (any?) other companies that I've dealt with in recent years that I'd give unqualified approval and full marks to, and be happy to recommend to others without hesitation. EEC did a very good job for us and stood out particularly for the trouble they took to ensure every detail was right and also for the extremely good service they provide in terms of customer relations. For someone unversed in such matters, installing solar panels throws up all sorts of queries, issues and things quite hard to follow - EEC proved superb in helping one through all the way and then checking back afterwards to ensure things really had been done right and proved satisfactory. They were always instantly available on the phone, well-informed, straightforward and helpful, leaving one with confidence in the company more than I have experienced with any previous job of work elsewhere.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“This company won us over because we got a price quickly by email so we did not waste time for either party. They were with us every step of the way and answered emails very promptly often by just giving us a call. the whole process was painless an every person sent to us knew what they were talking about from the technical side to the scaffolder to the installers. we even got a call about three months after installation to check how everything was going. Communication is the key to all of this and EEC are really good at it.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“The staff kept me aware of the schedule for the work to be carried out, worked hard to sort out a problem with the scaffolders. The fitters arrived on time, worked hard and completed the work with a minimum of disruption to myself. I was kept informed if what they were doing and why and given a comprehensive "run through" of the system, how to register for and make the FIT claim. Gave assistance in completing the relevant claim form, this was so involved I would never have managed without their expert assistance. Overall, I was very pleased and impressed with all aspects of my purchase.”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“Did Exactly as promised. Neat and tidy job, and all works perfectly !! No silly predictions, on course so far to meet Their expected solar power production. Overall we are very pleased with our Investment....”

Helpful Report

Posted 10 years ago

Hi, Thank you for leaving EEC a 5* review our customer feedback is essential to improving our business. Kindest Regards EEC Home Improvements

Posted 10 years ago

“A good service every thing went well, a good clean job, help with the paper work to register the system but shortly after the installation I got a roofing nail in my car tyre and with it been a run flat I had to have a new tyre at the cost of £190 I also found at least another eight nails on the drive that had come of the roof. If the roofer had picked the old nails up there wouldn't have been a problem, I also retrieved a couple more nail of the roof before they could cause any more problems.”

Helpful Report

Posted 10 years ago

Dear Peter Sorry to hear about your tyre, I will make sure a member of the customer service team give you a call and we can sort something out for you, thanks for your review EEC Home Improvements

Posted 10 years ago

EEC Home Improvements is rated 4.6 based on 491 reviews