EEC Home Improvements Reviews

Name: EEC Home Improvements
Address: 140 Norwood Road, Southport
Rating: 4.61

4.6 Rating 491 Reviews

92 %

of reviewers recommend EEC Home Improvements

Company Reviews

Questions

Metrics

4.6

Based on 491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

01704 539300

Email:

info@eec-hi.co.uk

Location:

140 Norwood Road
Southport
PR8 6EH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am shocked at these rave reviews. After three aborted attempts to install our solar panels we have come to an impass and cannot proceed. They cannot guarantee turning up and don’t provide notice that that are not going to show.”

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Posted 5 years ago

“Professional service with no hassle, Excellent, helpful and friendly customer service. Solar panels were installed smoothly, quickly and efficiently”

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Posted 5 years ago

“We are very pleased with solar panels from EEC. The staff could not have been more helpful, everything was well explained and the right system was suggested and installed. Highly recommend.”

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Posted 5 years ago

“Fast efficient friendly what more could you want?”

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Posted 5 years ago

“All work was carried out very professionally from start to finish. Extremely happy with the end result.”

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Posted 5 years ago

“The team arrived when they said they would, they were polite and went over and above their duty to provide a very good job. Would highly recommend”

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Posted 5 years ago

“We are very happy with the dealings we had with EEC Home Improvements and would recommend the company.”

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Posted 5 years ago

“Prompt initial visit. No pressure. Installed within 10 days. Excellent installation. No hesitation in recommending this company. If you buy Solar Panels optimisers (micro inverters on) each panel are essential for maximum efficiency. Very good information comes from the system.”

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Posted 5 years ago

“they where here on time very friendly we had a lot of problems with dongle”

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Posted 5 years ago

“EEC - Are very eager to take your order and fit the Solar Panels to your roof-Top buts that about it......no follow up on their work, especially when it comes to your electricity provider(s) then unfortunately you’re let on your own devices. The electricity supply companies don’t aced to your Solar Power (Microgeneration) - they put many obstacle(s) in your path to registration ... The Completion ought to be the responsibility of EEC... but they try and ‘brush’ off.... so please make sure that Instilation of Solar Panels by EEC or any other company(s).... GET IN WRITING THAT THEY WILL REGISTER THE MICROGENERATION .... and give a written and completed Paperwork l.... don’t Pay them fully (Keep the portion) of Payment -until this is”

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Posted 5 years ago

“Staff very friendly and knowledgeable , the 2 guys who fitted the panels were Wayne and Steve again were brilliant and couldn't do enough, arrived early and stayed very late to finish the job.”

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Posted 5 years ago

“Had a roof survey in December- the date was completely inflexible because they had a lot of work to do in the area and the installation HAD to be done by end January. Ended up jumping through multiple hoops to get an afternoon off to accommodate that. Was then told again that installation had to be done by end January. It is now past the middle of February and there is no response to multiple contacts. Not sure that I have not been caught up in a scam”

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Posted 5 years ago

“The survey and installation were carried out efficiently but the start date was changed and the scaffolding remained in place for about 2 weeks after installation was completed. Since that time I have sent emails to the company asking a couple of questions. These were ignored initially but I have now had a telephone call responding to one of the questions. I am still waiting for an engineer to contact me with regard to the second question. In view of this I would suggest that the company consider the appointment of a dedicated customer services person to deal with after sales enquiries.”

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Posted 5 years ago

“Extremely pleased with the solar system hat as been installed.”

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Posted 5 years ago

“Work carried out efficiently and well to time. All cleared away and left tidy. No complaints”

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Posted 5 years ago

“EEC did a good job from start to finish and we were startled at how quickly the work was progressed and completed. Enough information was provided at all times. Thankyou.”

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Posted 5 years ago

“I did appreciate all of your efficient assistance throughout the process of installing solar panels on my bungalow.”

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Posted 5 years ago

“The actual installation was very good, but subsequent customer service has been very disappointing.”

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Posted 5 years ago

“The price was very much cheaper than another quote I had, the installation was done in one day, and the System has been performing very well. I am most pleased with the installation, a good investment.”

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Posted 5 years ago

“Very poor communication ad product knowledge throughout the whole process of our solar panel installation.”

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Posted 5 years ago

EEC Home Improvements is rated 4.6 based on 491 reviews