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Eezee Pte Ltd Reviews

4.1 Rating 564 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 564 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Wide product range, convenient to shop. the shipping cost is high. I buy 1 item in 1 shop the shipping fee is 5 dollars, I buy 2 items in the same shop, the shipping fee is 10 dollars. can't group the shipping fee even it is from the same seller and small items.
Helpful Report
Posted 3 years ago
Hi, Thank you for the 4-stars and review. We definitely acknowledge that delivery charges is something that we will be looking to improve as we grow together with our clients. We have an enterprise account for clients like you who are looking to purchase frequently via our portal, you may enjoy free delivery as long as your basket size is above $200 per order. You may apply for the account here: https://eezee.sg/credit-application Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Two times have experience with eezee, and both have problems. Defective items, not honest sellers - this what i found on this platform.
Helpful Report
Posted 3 years ago
Hi Mitry, Sorry to hear about your experience. We will take this seriously and look into improving our seller and product quality. Thankful for the feedback and opportunities given to us so far. Hope that you can give us another chance again. Regards, Logan CEO, Co-founder
Posted 3 years ago
The experience thus far has been positive. Response from customer service is prompt. Happy that EeZee helps to put together value for money items. Please continue to gather items at good discounts, and lower the delivery fee to make it a even better platform for online shopping. May also consider a point system to reward repeated Eezee customers. Hope to get a wider variety of items.on board Eezee at attractive wholesale prices. Thanks you Eezee
Helpful Report
Posted 3 years ago
Hi Dot Ling, Thank you for the 5-stars and review. So glad that you had a really good experience with our team and finding out really good wholesale prices on our platform. We will definitely look through a reward system in future. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Service, delivery & products excellent !!
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
So far so good, happy with my 2 orders placed. The turnaround time is about 4/5 days for the first order. Would be great to reduce it to 3 days when possible. F&B/catering selection is lacking so more of that pls.
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and feedback. We noted on the improvement in delivery turnaround time and have received similar feedback from other clients. We will be looking into how we can improve and shorten the turnaround time moving forward. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Good services.
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
I would like to commend Anthony for being very responsive as well as responsible. Although the product that arrived was not correct, he was helpful throughout the correspondence.
Helpful Report
Posted 3 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team, we will definitely look into our processes to identify gaps so we can reduce the percentage of mistakes occurring. Really appreciate that you have given us the opportunity. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Good follow up
Helpful Report
Posted 3 years ago
Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Easy to order..but delivery take long time..maybe due to no manpower..overall good..will order again
Helpful Report
Posted 3 years ago
Hi, Thank you for the 4-stars and review. We appreciate your candid and honest feedback about the bad delivery experience, please rest assured that we are in the midst of improving our delivery process and structure. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Thanks for your team speedy deliver my urgent part! Great team!
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Oh, that was a fast shipment of the switch I ordered
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. I'm happy that the delivery was on point and fast. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
The cards work good. Thank you. However, delivery fee at $5.50 is high.
Helpful Report
Posted 3 years ago
Hi, Thank you for the 4-stars and feedback. So glad that you received the cards in good condition. We will continue to work on lowering down our delivery fees. Really appreciate your support. Regards, Logan CEO, Co-founder
Posted 3 years ago
I bought a pair of Safety shoes, made a dumb mistake in the sizing for the order, realised after a couple of days. I called Eezee Customer Services in a panic, they did their best to change the order to the correct sizing. The supplier delivering the order said Eezee CSR caught him just as he was going out the door. Kudos to Eezee crew, they make the best effort!!
Eezee Pte Ltd 5 star review on 7th March 2021
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team and they manage to help you change the sizes of the shoes. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Very nice, all items received in good order and quality
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Awesome services & supplier for bullard helmet! Will definitely get more from them when my bullard helmet wore out!
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
easy to use, quick to resolve issues
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Very Nice Product. Will order again!
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Received in good conditions. Thanks
Helpful Report
Posted 3 years ago
Hi, Thank you for the 5-stars and review. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
Quick and easy to use.
Helpful Report
Posted 3 years ago
Hi, Thanks for the 5-stars and review. Really appreciate your support. We look forward to support you in your next purchase. Regards, Logan CEO, Co-founder
Posted 3 years ago
I like the exchange service for the sizes I need to change was taken last week .but till today I still don't know when I will receive my exchange .
Helpful Report
Posted 3 years ago
Hi, Thank you for the feedback. We're sorry for such a bad experience and we know that it's unacceptable for any of our clients to be waiting for such a long time for an exchange. I have forwarded your order details to our customer service team and they will reach out to resolve your issues soon. We really appreciate for your support and giving us an opportunity to work with you. Regards, Logan CEO, Co-founder
Posted 3 years ago
Eezee Pte Ltd is rated 4.1 based on 564 reviews