Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 590 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

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“Fast delivery”

Helpful Report

Posted 1 year ago

Dear Ashori, Thank you for sharing your experience with us. We are glad that our timeline can meet your expectation. We look forward to assisting you with your next order with us. Have a pleasant day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“1. invoice issued when order is not complete, this is not compliance. 2. as soon as quotation was given, PO is issued soonest, however many occurrence that there is non-stock availability issue arises which it is a bottleneck to our workflow.”

Helpful Report

Posted 1 year ago

Dear Jenny, Thank you for taking my call earlier & sharing your feedback with us. We are sorry for the inconvenience caused and this is not the experience that we intend to deliver. We will investigate this internally to avoid the same situation in the future. Again thank you for your kind patience & have a good day ahead. Regards, Eezee Customer Success Team

Posted 1 year ago

“delivery very fast. good”

Helpful Report

Posted 1 year ago

Dear Mr. Wang, Thank you for sharing your purchase experience with us. We are glad that we can deliver the experience you expected. Feel free to check more items for your business at https://eezee.sg/ and contact us shall you need any help. Looking forward to assisting you again! Have a good day & stay safe. Eezee Customer Success Team

Posted 1 year ago

“Best is to informe the delivery package status. 1. Order received - Date 2. Order pack pending delivery - Date 3. Order shipped and expected delivery - Date 4. Order arrival message. - this information was provided.”

Helpful Report

Posted 1 year ago

Dear Victor, Thank you for taking the time to share your feedback with us. We admit that there are things that we need continuously improve, hence we will share this with our Tech Team to further review. Shall you need further assistance, feel free to drop us an email at enquiry@eezee.com.sg or you can call us at +65 6797 9688. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Many Items price went up...example anti skid sticker from $40 went up to $60. not many can be find easily. many items need to support with external suppliers. price compare cannot use local online..very disappointed. some price reflected on the website cannot be use end up with higher price. items can be found in Shoppee and lazada but not shoppee.. feel stress and disappointed with online...”

Helpful Report

Posted 1 year ago

Dear Gerald, We highly appreciate you taking the time to share your feedback. We sincerely apologize for the inconvenience caused and acknowledge that pricing has been always a challenge due to the raw material increment. However, we always strive to provide the customers with the best offer we can share. Have a pleasant day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Product was temporarily out of stock, but the follow up customer service was great to eventually get the oyster LED lights delivered.”

Helpful Report

Posted 1 year ago

Dear Eren, Thank you for sharing your wonderful experience with us. This means a booster for us to continue giving our best to the customers. We look forward to assisting with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“1. On number of occassion item found not available after put up for purchase. 2. Power tools does not come as a complete set. 3. Items found to be more expensive compare to outside market. 4. Item availibility does not match with website and promise date.”

Helpful Report

Posted 1 year ago

Dear Rizal, Thank you for sharing your experience with us & we are sorry for any inconvenience caused. We acknowledge that you brought up the things that we need to continuously improve. Hence, we definitely work closely with our sellers to give the customers like you the best offer we can share. Have a good day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“It have good response of service upon order. Please keep up the good work done.”

Helpful Report

Posted 2 years ago

Dear Mr. Yap, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our services! It means a lot to the whole team, and we’d love to assist with your future enquiries very soon. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Item as described, very fast delivery. Item was packed nicely in bubble wrap.”

Helpful Report

Posted 2 years ago

Dear Mr. Fong, Thank you for your amazing review! We are so happy to hear about your experience with Eezee. We look forward to assisting you with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“The customer service was very good, they reply very fast to my query regarding my order. unlike other online shop which ask you to fill up lots of form and does not reply immediately. Keep up the good work especially to Jill who assisted me until I receive my shipment”

Helpful Report

Posted 2 years ago

Dear Leonard, Thank you for your amazing review! It warms our hearts to hear that we can deliver a delightful experience. We look forward to assisting you with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customers Success Team

Posted 2 years ago

“I have purchased from this platform more than 3 times. Every time I encounter different surprises. The first time, the color of my goods delivered was wrong and took weeks to settle. Second-time delivery took about a month because of the price increase, and source of the part after all the payment. it is very inconvenient to increase the price after paying. But the replied I get is If refuse to top up the 8 dollars, then I can cancel my order after waiting for so long.”

Helpful Report

Posted 2 years ago

Dear Sir/Ma'am, Thank you for leaving your feedback. We strive incredibly hard to make every customer experience enjoyable and we acknowledge that there are things that we need to improve hence, we will take this as a learning and do our best to give you a better experience moving forward. Have a nice day & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Good follow up and good communicate with customer”

Helpful Report

Posted 2 years ago

Dear Mr. Ng, This review made our day! Thank you for taking time to share your experience with us. We are so grateful for your kind words. We look forward to assisting you with your next order. Have a great day ahead and stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“I enjoy having business with your company especially the customer success team. Ansherine Gaspar is very attentive and responsive to our enquires all the time. Shell management values the "cost" very much that Eezee always provides competitive price. Thanks again.”

Helpful Report

Posted 2 years ago

Dear Debby, We are incredibly grateful for your kind feedback. What a pleasure to know that you had a great experience both with our team and platform. We look forward to assisting you soon! Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“QUICK RESPOND.”

Helpful Report

Posted 2 years ago

Dear Sin Yee, Thank you for sharing your experience with us. We are happy to hear that you had a delightful experience. We look forward to assisting you soon. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Thanks for the awesome services provided.”

Helpful Report

Posted 2 years ago

Dear Lilian, Your kind words made our day! We are glad to hear that our services met your expectation. Do not hesitate to contact us again at enquiry@eezee.com or call +65 6797 9688 should you need any assistance. Happy weekend & stay safe. Sincerely, Eezee Customer Success Team

Posted 2 years ago

“Very goods service, order late evening, received the good in early morning.”

Helpful Report

Posted 2 years ago

Dear Kelvin, Thank you so much for sharing your experience. What a pleasure to hear that you had a delightful experience with our platform! We look forward to assisting you with future orders. Happy weekend & stay safe. Sincerely Eezee Customer Success Team

Posted 2 years ago

“I felt that the ad hoc request was not applied to your business model. For example, I would like to order urgent item [Ex-stock] delivery in 2 days basic, but eezee is unable to support it.”

Helpful Report

Posted 2 years ago

Dear Lai, Thank you for sharing your experience with us. We acknowledge that there are more things to improve and sharing your feedback will help us keep things in check. Rest assured we will work hard towards meeting your expectations. Feel free to reach out to our Customer Success Team any time you need support. Thank you & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Heard of this company when I started to do online purchase n recently I bought an item from the company as the price is right. Wanted to try out this company other than just taking pricing as the only deciding factor. Areas to improve is online payment process which was a challenge. I have to follow up with customer service, which is helpful, to ensure that the company actually received my payment. It is not an automated process. Then there was no shipping info, again I have to follow up. Without any shipping info, the item was delivered. Luckily I was at home during delivery. Those are the areas that this company must improve. Will I purchase again, not for now till I see some good feedback from other buyers.”

Helpful Report

Posted 2 years ago

Dear Andy, Thank you for sharing your experience with us. Reading through your feedback, we really appreciate your concern. Therefore, we definitely will pass this on to our Tech Team to help us improve in order to provide a more delightful experience for your future orders. Thank you & stay safe. Regards, Eezee Customer Success Team

Posted 2 years ago

“Thanks Logan & team!”

Helpful Report

Posted 2 years ago

Hi Peter Ho, Thanks so much for giving us 5 stars rating. We will continue to work at our best to deliver a delightful experience to our customers. Looking forward to assisting you with your next order! Thank you & wish you a great day ahead. Sincerely, Eezee Customer Success Team

Posted 2 years ago

“good shop easy to locate the item I want and a wide variety. Magnificient”

Helpful Report

Posted 2 years ago

Hi Keeth, It is a pleasure to hear that you had a great purchase experience with us. If there is any support needed for your future order, do not hesitate to contact our Customer Success at enquiry@eezee.com.sg or +65 6797 9688 for faster response. Stay safe and have a nice day ahead. Sincerely, Eezee Customer Success Team

Posted 2 years ago

Eezee Pte Ltd is rated 4.1 based on 590 reviews