Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 564 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1. Hope to have stocks leadtime/availability mentioned prior to PO, have items that required 2-3 months of lead time, which would be too late as PO has been issued. 2. Hope to have accurate delivery date, will be imposing on courier service as well as ourselves when courier appears on a random date and time, had to wait or had to find a way to contact us, when we may be occupied as we did not prepare ourselves to receive anything on that day.”

Helpful Report

Posted 2 years ago

Dear Mr. Alex Ang, Thank you for your feedback. We acknowledge this and the team is dedicated to improve our current processes especially on stock availability and their respective lead time. Most of the impact are related to the pandemic situation, and this is not the experience we want our buyers to have hence, we will do our best to fix this the soonest in order to provide a much better experience for our dear buyers in the future. I know that things are getting better now as the world is in the process of recovering/healing from the said pandemic situation and we at Eezee are always looking for better ways to serve our dear customers like you. Please stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Order was received quite late. According to eezee customer support, the part was already dispatched to delivery company but was held there for almost more than a week. Perhaps, eezee should monitor closely upon dispatching the parts and ensure it is received on time for customer. PS - Part was just 1 pc of heater switch”

Helpful Report

Posted 2 years ago

Dear Shameer, We're truly sorry for the inconvenience this caused to you. This is not the experience we want our dear buyers to have. We had a system update and caused some delays on some orders. We have rectified this alreayd and back on operational standards. We thank you for your patience and understanding. Have a great day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“The stock always not available as seen in website. Need to cancel PO or wait very long for the ETA. Also after check stock availability and confirm, there is still no stock after order.”

Helpful Report

Posted 2 years ago

Dear Gerald, Thank you for your feedback. We acknowledge this and the team is dedicated to improve our current processes especially on out of stock items and certain items with long lead time. Most of the impact are related to the pandemic situation, and this is not the experience we want our buyers to have hence, we will do our best to fix this the soonest in order to provide a much better experience for our dear buyers in the future. I know that things are getting better now as the world is in the process of recovering/healing from the said pandemic situation and we at Eezee are always looking for better ways to serve our dear customers like you. Please stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“The address indicate in yr D/O Is incomplete. So Pls check before pass the D/o to the delivery man.”

Helpful Report

Posted 2 years ago

Dear Susan, Thank you for your review and we appreciate this feedback. It looks like the unit # was not captured in the Shipping Information comparing to your Billing information. In line with this, we will improve the current system to give flexibility to our buyer to avoid this in the future. Once again, we value your feedback and we thank you for your business. Thank you and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Lead time is too long and minimum order is too many. Propose for improvement!”

Helpful Report

Posted 2 years ago

Dear Charles, Thank you for your feedback. We apologize if there are certain suppliers with longer lead time. This is currently being worked on as some challenges are still due to the impact of the pandemic situation. This is not the experience we want our buyers to have hence, we will do our best to coordinate with them to provide a better experience in the future. I know that things will be better as the world is now in the process of recovering from the said situation. Please stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Hi, recently had purchase 1 no of Howard Leight HL400 Dispenser; this order has not been smooth, 1st there is an increase in price by the supplier, upon confirmation and delivery made - we realize the dispenser don't come with the cover; your staff told us that the supplier informed them that we need to separately buy the cover with Howard's brand earpiece! but if the dispenser doesn't come with the cover - the least should put a note on the webpage! we had enquired about this item since before Mid Jan, log the order on 21st Feb and to date, this is still pending. Hope we can have some action taken to close the case. Company: ACME Associates Pte Ltd Our PO# to Eezee: PO# 128427 dated 21st Feb 2022 Past experience was good, but this has been draggy.”

Helpful Report

Posted 2 years ago

Dear Angela, Thank you for taking my call. We sincerely apologize for all the frustration this has caused you but as I promised over the call, we will make this right for you. Feedback was also shared to the supplier to always put a caveat, especially for items that will require separate parts to be purchased separately to give clarity to our dear buyers like you. We highly value your feedback and we use this to fuel all upcoming improvements so that we can better serve you in the future. One of my Customer Success team members will reach out to you to make the necessary arrangements and update you accordingly which I will personally monitor as well. Thank you and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Fast response when we want to change items. Delivery also fast.”

Helpful Report

Posted 2 years ago

Dear Thye Su Na, We're happy to see such a wonderful review and also pleased to know you had a great buying experience from Eezee. We pride ourselves in making our customers happy hence, rest assured we will always deliver a great experience at every purchase! Stay safe and have a great day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Thanks for prompt reply and affordable pricing wwith great variety of choices”

Helpful Report

Posted 2 years ago

Dear Jayce, It's refreshing and great to read about your wonderful review regarding your experience with Eezee. We will always strive hard to give the best experience for our dear customers like you. Cheers! Please stay safe and have an awesome day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Turnaround for Quotation needs to be improved.”

Helpful Report

Posted 2 years ago

Dear Sam Lee, Thank you for taking the time to provide a positive experience. Your feedback is greatly valued hence, we will always look at how we can further improve our current services. The turnaround time on quotations will be part of the improvements we plan to do moving forward. Once again, thank you for your feedback and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“simple and easy”

Helpful Report

Posted 2 years ago

Dear Chua KK, Thank you for taking the time to provide a positive experience, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Have a pleasant day ahead! Cheers, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Hi, Have received 600mm x 500mm x 20mm pe foam but i need bigger dimension. Can provide quote as below: White laminated pe foam 800mm x 800mm x 20mm – 40pcs 800mm x 600mm x 20mm – 80pcs Bean Lim”

Helpful Report

Posted 2 years ago

Dear Bean, Thank you for the great review. Currently we do not carry the item with your preferred size but our team will make best efforts to source for a supplier based on your specifications. We will get in touch with you if we're able to find one or not. We appreciate your business hence, we will do our best. Thank you for understanding and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Should consider have a one time delivery fees, instead of different shipping fees if wanted to buy few items at one go.”

Helpful Report

Posted 2 years ago

Dear Felicia, Thank you for your feedback. As we continue our efforts in improving our services, feedback such as this is highly appreciated. We aim to continiously evolve into giving our customers more flexibility using our platform hence, this is something we will take into consideration. Please stay safe and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“For Safety shoes your compnay had a very very bad safety stock and often run out of stockII Lead time are very long!! Please improve your stock pile!!”

Helpful Report

Posted 2 years ago

Dear Simon, Thank you for your feedback. We apologize if there are certain suppliers with longer lead time. This is currently being worked on as some challenges are still due to the impact of the pandemic situation. This is not the experience we want our buyers to have hence, we will do our best to coordinate with them to provide a better experience in the future. I know that things will be better as the world is now in the process of recovering from the said situation. Please stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Service was up to expectations but the delivery charge was exhorbitant, in my opinion. My $40+ order ended up with a $30+ delivery fee. The delivery was only reflected at the payment page.”

Helpful Report

Posted 2 years ago

Dear Sheau, Thank you for your feedback. We apologize for the experience you had with your order. We will further clarify this with you and sort it out as we only see 1 invoice with delivery amounting to $22. Please expect us to reach out to you to know more about your experience. Please stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Prompt delivery and good service.”

Helpful Report

Posted 2 years ago

Dear Raymond, Thank you for taking the time to give us your review. We value your feedback and we're pleased to know that you had a wonderful experience with Eezee. We will continue and further improve our services as we pride ourselves on making our customers happy. Stay safe and have a pleasant day ahead! Cheers, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Found eezee the best online place with value for money to buy MK Electric switches and sockets. I'm sure other products are also at lower prices. Much cheaper than Shopee, Lazada, and hardware shops. Just a suggestion to make the display of MK Electric more surfing friendly esp on a mobile phone. See attached 2 images which are self-explanatory. Will continue to buy from eezee although using DHL to ship at a high cost is overkill - can consider Ninja Van? Thanks.”

Helpful Report

Posted 2 years ago

Dear Freddy, Thank you for such a wonderful feedback. We're delighted to know that we're able to cater to your buying needs with our competitive pricing. We value your feedback hence, I will be sharing about ease of browsing using mobile at the same time expanding our choice of couriers to improve on delivery service costs to our Product Team. Stay tuned as we continue to exert efforts to make everything easy (Eezee) for our dear customers. Once again, thank you for the feedback, stay safe and have a pleasant day ahead! Cheers, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“This platform is great with wide varieties of items. However, option to sign up using singpass is a big NO.”

Helpful Report

Posted 2 years ago

Hi Alice, Thank you for your feedback, we're very pleased to know that you're happy about our platform and the varieties of items listed. Meanwhile, we value your feedback seriously regarding signing up using Singpass. We will get in touch with you to understand more so we can improve our sign up process and our products moving forward. Stay safe and have a pleasant evening ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“To find sterile surgical gloves are difficult to begin with due to the fact that only hospitals and clinics are the only ones allowed to buy them. I practice aseptic technique because I was a staff in the operation theater and require aseptic cleaning on my dialysis catheter. I, however, am used to Ansell Gammex and Mölnlycke Biogel surgical gloves which are almost impossible to find. I have to get used to Blossom and TG Medical sterile gloves. I have experience with these gloves stated in the review. Blossom and TG Medical sterile gloves are not really my first choice but I would use them if I have to. Thank you for making it possible for me to get the gloves that I need. Hopefully you carry Mölnlycke Biogel and Ansell Gammex in future.”

Helpful Report

Posted 2 years ago

Dear Firdaus, Thank you for taking the time to leave us such a fantastic review! We’re happy to hear about your wonderful experience with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. As we expand the list of our suppliers, we're looking forward to acquire your preferred brand in the future. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and have a pleasant day ahead! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

“Tracking was easy and accurate”

Helpful Report

Posted 2 years ago

Dear Sir/Ma'am, Thank you for taking the time to provide a positive experience, we value your feedback as this helps us maintain an excellent standard of service to our customers. Stay safe and have a pleasant day ahead! Cheers, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 2 years ago

Eezee Pte Ltd is rated 4.1 based on 564 reviews