Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 575 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

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“Very prompt reply and efficient customer service”

Helpful Report

Posted 2 months ago

“Able to quote for variety of item and get back to the user in time. The delivery leadtime is also short term bu can be improved.”

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Posted 2 months ago

“The delivery is fast. It would be good to extend delivery location to station.”

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Posted 2 months ago

“I made an order on wednesday, 28/08 and after 1 week i have yet to recieve it. i had to personally email the customer service in order to get the status of my delivery. Just to know that my shipment got a delay and i only received the stock on 17/09. Customer service did a great job on following up regarding the shipment delay. However i feel like there should be improvement on regards of informing customer the status od delivery especially when there is a delay.”

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Posted 2 months ago

“the website is easy to use and quite straight to the point. but i noticed that there is no "Cancel Order" option on the tabs. i've clarified that by calling the customer service that day, and she informed me that i need to send an email in to cancel the order. i think it would make it an even more seamless customer experience if there is a "Cancel Order" option.”

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Posted 2 months ago

“The item orderd were delivered. Prior to the delivery we made several enquires as to when the item will be deliverd, but receive no reply.”

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Posted 2 months ago

“already good but still need improve for original delivery order from Eeezee not from Eeezee vendor when send the good to us.”

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Posted 2 months ago

“The item was as ordered, but in an opened box. The seller could have indicated as much. It's in fully working order, however.”

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Posted 2 months ago

“Prompt delivery. Good”

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Posted 2 months ago

“I find it very hard to navigate.. prices are extremely inflated.”

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Posted 2 months ago

“Excellect customer service and delivery on time”

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Posted 2 months ago

“First of all, I like Eezee always sends me survey asking for a review. This gives me abundance of chance to feedback any room for improvement. Secondly, Ms Selene from UI/UX Design team is open to discuss and troubleshoot issues on the item link I encountered. Last but not the least, Ms Ansherine is always very approachable and patient in answering all my enquiries. I believe all this contribute to a positive long term relationship with your company. Thanks.”

Helpful Report

Posted 3 months ago

“Goods well received with proper sealed packaging. Delivery was late 1 day compared to the confirmation note and no notification was shared on this even in confirmation note stated a details will shared once the goods are on delivery. Overall all is okay.”

Helpful Report

Posted 3 months ago

Hi Sir/Maam, Thank you for your feedback! We’re pleased to hear that you received the goods in proper sealed packaging. We apologize for the inconvenience caused by the delivery experience, and we appreciate you bringing this to our attention. We’re currently reviewing our processes to ensure that such issues are addressed and that updates are communicated more effectively in the future. If you need any further assistance or have any more feedback, please do not hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 3 months ago

“all good, thanks for support Savoria Group”

Helpful Report

Posted 3 months ago

Hi Risma Yuniar, Thank you for your positive feedback! We’re glad to hear that everything went well and that you appreciated our support. If you need any further assistance or have any more feedback, feel free to reach out. Thank you for choosing Eezee and we look forward to serving you again in the future. Sincerely, Eezee Customer Success Team.

Posted 3 months ago

“Okay, it’s help to find rare part Delivery time need to improve It’s a good plattform”

Helpful Report

Posted 3 months ago

Hi Sir/Maam, Thank you for your feedback! We're glad to hear that you found the rare part you needed and appreciate your positive note about our platform. We will take note on the concern regarding delivery times, as we work towards a faster and more efficient service. Your input is valuable to us, and we appreciate your patience and support. If you have any other feedback or need assistance, please don’t hesitate to reach out. Thank you again for your support! Sincerely, Eezee Customer Success Team

Posted 3 months ago

“Very disappointed. things order was not in time some even wait for weeks. I got to cancel PO. buyers did not follow up closely. I think buyer need to be more proactive in purchasing items. All items in Eezee need to be monitored very closely. Eezee is suppose to be very easy to order but not now.”

Helpful Report

Posted 3 months ago

“Very happy the service and the delivery guy was very accomading to call and make the delivery when i was in. Will purchase again. Thanks”

Helpful Report

Posted 3 months ago

Hi Ronald Lazaroo, Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and that our delivery person was accommodating. We look forward to serving you again in the future. If you have any other feedback or need assistance, please don’t hesitate to reach out. Thank you again for your support! Sincerely, Eezee Customer Success Team.

Posted 3 months ago

“All is fine except for the shipping info once item has been shipped out. Did not get that shipping info and delievery was at my gate. Please review SOP.”

Helpful Report

Posted 3 months ago

Hi Roy, Thank you for your feedback. We’re glad to hear that everything else with your order was satisfactory. We apologize for the inconvenience regarding the shipping information. We will take note of your comments and look into how we can improve our communication regarding shipping details. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any more concerns or need further assistance, please don’t hesitate to reach out. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 3 months ago

“There is a "invoice" button in your website for the product that I have purchased but it is not working now . Your "invoice" button should work in such a way when I click it, I can download a copy of invoice, or the invoice can be sent to me. As per now, I always need to send a request to your customer service for invoice. B2B always need invoice.”

Helpful Report

Posted 3 months ago

Dear Chua Kut Tiong, Thank you for your feedback and bringing this to our attention. I’m sorry to hear that the button isn’t working as expected. Our team is already investigating the issue to ensure the button functions correctly. We understand the importance of having immediate access to invoices for B2B transactions, and we appreciate your patience while we resolve this technical issue. Please let me know if there’s anything else you need or if you encounter any further issues. Thank you and have a great day ahead. Sincerely, Eezee Customer Success Team.

Posted 3 months ago

“A quicker response would be greatly appreciated.”

Helpful Report

Posted 4 months ago

Dear Sir/Maam, Thank you for your feedback and highlighting the importance of prompt responses. We value your input and are committed to improving our communication efficiency. Please rest assured that we're actively working on this and aim to provide quicker responses moving forward. If there's anything you'd like to discuss further or if you have other suggestions, please feel free to reach out. Thank you and have a pleasant day ahead. Sincerely, Eezee Customer Success Team.

Posted 3 months ago

Eezee Pte Ltd is rated 4.1 based on 575 reviews