Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 564 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only bought a legal size paper rim and they had delivered the item as estimated! The person who delivered it was very nice too.”

Helpful Report

Posted 3 years ago

Dear Sir / Mdm, We appreciate your kind feedback regards to the wonderful experienced. We look forward to more of your future support soon! Stay safe and have a great week ahead! Your sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Fast delivery, very professional and fast response from the customer hotline.”

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Posted 3 years ago

Good Day Sir/Mdm, Thank you for your wonderful review. We are glad to hear that we are able to accommodate to your needs. We look forward to be seeing you shop more with Eezee soon! Have a great day ahead and stay safe. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Good quality and delivery service is fast. Will buy again.”

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Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind valuable feedback. We appreciate it! We are so glad we are able to fulfill your need, should you need to make more purchase in future, feel free to log into Eezee.com. Stay safe and have a great week ahead! Your Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Online procurement via Eezee is really easy with quotation, order confirmation, tax invoice and DO provided. Your platform shows different suppliers/vendors for the same item required, makes it easy to compare their prices and lead times. Keep up the good work!”

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Posted 3 years ago

Dear Warren, Thank you for the wonderful review feedback. Indeed we are constantly updating our product listing for better opportunity for buyer to make their purchase choice more enhance. We do hope to see more of your support! Stay safe and have a great week ahead! Your Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“The shipment was delayed due to additional cost. We did info you that we need the items in urgency, however, it is still delayed. The worse part is the increment in cost. This further delayed the shipment. The service guy was very friendly and helpful!”

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Posted 3 years ago

Dear Sir / Mdm, We are sorry to hear that the experience is not to your expectation. However, we will like to know more regards to the incident. Please feel free to write in directly to me (sue.yusro@eezee.com.sg). Stay safe and have a great week ahead! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“This is my first using this platform to purchase items, I was very disappointed when Eezee was unable to honour the price and MOQ when PO had been issued. Eezee still ask me to advise whether to cancel or proceed? and still waiting for Eezee to reply why such a thing can happen.”

Helpful Report

Posted 3 years ago

Dear Wong, Thank you for your kind feedback. We are sorry to hear that we are not meeting to your expectation. Regards to your kind incident, the team is looking into it and investigating the matter. We appreciate all feedback and this allow us to look into improvement we can work on to achieve that service excellence. We hope with the improvement plan, we will see more of your support. Have a great day and week ahead! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Eezee lacks understanding of procurement processes. Prices are high and staff are not trained. The website needs a lot of usability improvements. Procurement times are very long. Item description and pictures are poor. Disappointing.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind review. We appreciate your feedback as this will allow us to look into improvement towards service excellence. We appreciate if you may share with us the incident so we are able to identify the gaps. Feel free to send you email to the undersigned(sue.yusro@eezee.com.sg) Look forward to your kind reply. Stay Safe and Have a great week ahead! Yours sincerely Sue Yusro Eezee Pte Ltd

Posted 3 years ago

“1) No details on the products / items 2) Lag of house keeping. Items / products inside the platform oftenly out of stock or phase out. As a result users have to cancel PO after purchase.”

Helpful Report

Posted 3 years ago

Dear Mr Lim, Thank you for your kind feedback. We valued all feedback which allow us to look into service improvement. Your feedback is being heard. We are working towards product improvement. We hope with the improvement in progress, we will be seeing more of your support with Eezee. Meantime, if you need further assistance do drop me an email Sue.yusro@eezee.com.sg. Stay safe and have a great week ahead! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I am disappointed that being a repeated customer, asking to exchange ( after 7 days) is not granted. The company actually has all my record of purchase and should not just say No as an easy way out. I am switching from DL to C5 envelope which means i will not use DL at all. The boxes are all unopened and untouched. I even allow the company to inspect the pristine condition boxes. Even until today, i continue to order C5 envelope from this company but their straight no is very disappointing. Give me the impression i am talking to a robot.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind feedback. We understand the frustration you feel. We will like to hear from you with regards to the incident. Please write in to me (sue.yusro@eezee.com.sg). We will like to investigate further the issue. Hope to hear from you soon. Stay safe and have a great week ahead! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“First of all, I would like to extend my appreciation to Eezee team on having improvements along with our feedback and issues encountered on the past months. Eezee has been trying to cope up with SJI's Ways of Working and we do hope that this continue, if not, better. We have been guiding our Requisitioners to push their generic consumables specially Lab items to Eezee and we do hope that Eezee would be able to adapt as well on the criticality and urgency of some of the requests as Lab items are critical to a Chemical Plant. This will be a win-win situation in terms of good flow of revenue stream to Eezee and continuous business operations to Shell. Do connect with Shell team in case of any support required. Thanks!”

Helpful Report

Posted 3 years ago

Dear Pam, We appreciate your kind feedback regards to the feedback. We valued it as this allow us to look into improvement plan towards service excellence. We are constantly looking into measurement of improvement to ensure it will enhance every party workflow. Thank you Pam for the great support! And we always look for more. Stay safe and have a great week ahead! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“thank for best service for our Order,,, the delivery time faster than the promise...”

Helpful Report

Posted 3 years ago

Dear Yuanita, Thank you for your kind review and feedback. We are glad to see our customer are happy with the purchase and well as overall experience. Hope to see you shop more often with Eezee.com. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“not able to contact the people once product got issues . very disappointed”

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Posted 3 years ago

“This is my 2nd purchase from Eezee and I'm happy to buy a non-brand ballpoint pen. Hope they'll carry different ballpoint pen brands in the future - I am a Biro/ballpoint pen fanatic! Have a box of A4 paper of them! My only pet peeve is that the BIC ballpoint pen aren't the original designed ones, like the ones I got from EU online. Hope they'll sell the original BIC, cause the ones I got looked to be from made in Korea or somewhere else.”

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Posted 3 years ago

“A very friendly and helpful customer service to assist me before I place the order and fast delivery as well! THANKS!”

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Posted 3 years ago

“Prompt delivery, with nice packing & polite delivery”

Helpful Report

Posted 3 years ago

Dear Sender, Thank you for your kind feedback. We value all feedback and this inspire us to work extra hard to achieve service excellence. Have a great day and stay safe! Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Eezee, Helped us, when we looking for business or industrial products, that are just a bit specific, they have it, its quality original equipment, and its delivered promptly.”

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Posted 3 years ago

“the item received wasn't what I wanted. This is caused by the images and part no on that page. I could still use it but could have been better.”

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Posted 3 years ago

“Response was fast and courteous, team was able to accommodate to my delivery and invoice requests, delivery was quick and in order. Overall pleasant experience dealing with eezee and will not hesitate to do so again.”

Helpful Report

Posted 3 years ago

“First time purchased order from this platform. New for me, but the items price is reasonable and delivery state is accurate in between the date as given.”

Helpful Report

Posted 3 years ago

“From: June Own Sent: Monday, 13 September 2021 11:36 AM To: Alvin Shaka Subject: RE: Refer To Inv OC-2108-000006085606 Hi Alvin , Well , is first time I heard of doing business no allow to exchange , this is no a refund case , just request a exchange and top up the balance if needed. It ready sad and disappointed your company treat a fist time purchase customer like this , I will say this is a first time and also is a last time buy anything from your website , Your Eezee Is a not trusted company. Best Regards, June Woon ASAS STEEL PTE LTD No 32 Sungei Kadut Way #03-01 Teambuild Industrial Building Singapore 728787 Tel: +65 6747 6828 Fax: +65 6745 9892 Hp: +65 8418 6272 From: Alvin Shaka Sent: Monday, 13 September 2021 11:23 AM To: June Own Subject: Re: Refer To Inv OC-2108-000006085606 Hi June Own, Thank you for waiting. we have discussed with our team and based on our Operational Procedure we would like to say sorry we cannot move with your last proposal. Thank you Alvin Shaka Mahasin Customer Success Team, Management Trainee Eezee Pte Ltd 4010 Ang Mo Kio Avenue 10, Techplace 1, #04-03, Singapore 569626 Tel: +65 6797 9688 Web: https://eezee.sg Complimentary 12 months on Google Workspace with our partner OCBC start digital. Click here for more information. On Thu, 9 Sep at 4:22 PM , June Own wrote: Dear Alvin , Can you help assist to exchange , I can top up the different I thought is window type for the word like “WinPaq” ,,, Please help, as we seldom use this no window one . Best Regards, June Woon ASAS STEEL PTE LTD No 32 Sungei Kadut Way #03-01 Teambuild Industrial Building Singapore 728787 Tel: +65 6747 6828 Fax: +65 6745 9892 Hp: +65 8418 6272 From: Alvin Shaka Sent: Thursday, 9 September 2021 2:48 PM To: June Own Subject: Re: Refer To Inv OC-2108-000006085606 Hi June Own, Dear Customer, Thank you for your feedback. After checking the system and our team, we found that your order item with the link below: https://eezee.sg/product/winpaq-peel-seal-white-envelope-4-5-x-9-75-inch-b4eefea914 While the items that you mentioned (with window envelope) has different link: https://eezee.sg/product/winpaq-peel-seal-white-envelope-11-4-x-24-1cm-500-sheets-box-ae461ec5c9 Kindly please notice this item is not returnable, refundable, or exchangeable once we place an order with the supplier. Please let us know if you have another consideration Alvin Shaka Mahasin Customer Success Team, Management Trainee Eezee Pte Ltd 4010 Ang Mo Kio Avenue 10, Techplace 1, #04-03, Singapore 569626 Tel: +65 6797 9688 Web: https://eezee.sg Complimentary 12 months on Google Workspace with our partner OCBC start digital. Click here for more information. On Thu, 9 Sep at 12:53 PM , Alvin Shaka wrote: Hi June Own, Thank you. We will check and get back to you soon Alvin Shaka Mahasin Customer Success Team, Management Trainee Eezee Pte Ltd 4010 Ang Mo Kio Avenue 10, Techplace 1, #04-03, Singapore 569626 Tel: +65 6797 9688 Web: https://eezee.sg Complimentary 12 months on Google Workspace with our partner OCBC start digital. Click here for more information. On Thu, 9 Sep at 11:38 AM , June Own wrote: Hi Dear Customer service , Please assist to check i order item 3 are 6Box Window Envelope . But received no window type , Photo attached for your Action . thanks Best Regards, June Woon ASAS STEEL PTE LTD No 32 Sungei Kadut Way #03-01 Teambuild Industrial Building Singapore 728787 Tel: +65 6747 6828 Fax: +65 6745 9892 Hp: +65 8418 6272 43060:1346768 43060:1346768”

Helpful Report

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 564 reviews