Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 575 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were advised to expect delivery on 22 October 2021, however, we receive the item on 10 November 2021. Reason for delay was the Eezee representative assigned to our order resigned.”

Helpful Report

Posted 3 years ago

Dear Ai Daos, Thank you for your kind review and feedback. We truly apologized with regards to the inconvenience which had caused delays. We understood the frustration of not being able to receive the item on time. We are constantly looking into an improvement of service excellent. Hope to see you fill your cart with Eezee soon. Stay safe and have a great week ahead! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I must say EEZEE is like using a machine. It's not overly fancy, it doesn't continually bombard you with adverts which just make it confusing. It just does what it says it does, offers a selection of products that you requested it to do and provides an easy payment selection. Easy to find, Easy to choose, Easy to Pay. Good work Guys”

Helpful Report

Posted 3 years ago

Dear Phillip, Thank you for your kind valuable review. We are happy to hear that you had a wonderful experience with Eezee. Hope to see you fill your cart soon with Eezee too! Have a great week ahead and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Fast delivery!”

Helpful Report

Posted 3 years ago

Dear Felicia, Thank you for your kind review. We appreciate the feedback. We are happy to hear that you have a fantastic experience with Eezee. Do hope to see your shopping cart filled with Eezee again. Stay safe always and have a great week ahead! Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Good morning All A short span time working with Eezee Pte Ltd. Overall is a great. Very supportive to our request. Being an charitable organization ,appreciate that if you have a special discount for Nursing Home, shorter quotation period and shorter delivery time”

Helpful Report

Posted 3 years ago

Good Day Steven, Thank you for your kind valuable feedback. We are glad to hear that you had a great experience with Eezee. As we are moving towards achieving our Customer Excellence recognition, we will be working on better respond time. Do hope to see your shopping cart filled with Eezee again! Meantime have a great week ahead and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Good and fast delivery”

Helpful Report

Posted 3 years ago

Good Day David, Thank you for your kind valuable feedback. Your feedback, may add value to Eezee as well the staff who assist with your request. We hope to see your cart fill again with Eezee. Have a great week and stay safe always! Kind regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“hard to contact, only can email”

Helpful Report

Posted 3 years ago

Dear Jia Bao, Thank you for your kind valuable feedback. Our sincere apology if you did you able to get a respond via the telecall service. There will always be call center agent to assist with your call. If you may share with me more details thru email : sue.yusro@eezee.com.sg or telecall : 6797 9688. Hope to hear from you soon. meantime have a great week ahead and stay safe always! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Surprised to hear from your customer service to inform us to write in to check instead of what is being advised on your website to call and enquire which I assume your biz is Supply Chain Mgt which you will have the info on the expiry of the product on your tracking system. But I have taken the risk of ordering it on 15-Oct without waiting for your info thru email enquiry (wrote in 15-Oct and responded on 18-Oct) and the delivery is quite fast.”

Helpful Report

Posted 3 years ago

Dear Mr Pong, Thank you for your kind feedback. We do understood your kind concern regards to be doubly confirmed on the product expiry date. Eezee is a e-procurement platform whereby we work with multiple vendors to assist with our client purchase. We do not hold stock inventory on behalf of our vendor. So all expiry date details, we need to check with our respective vendors to get the details update. Cos even vendor product move by batch with different expiry date too. We hear your feedback and we are currently working with our vendors on this information too. However we are glad to hear that we able to provide the product you want and you able to get your product fast too. Dont make this as an only purchase, we hope to see you more often too! Have a great day and week ahead! Stay safe Yours SIncerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Dear Eezee Your service is excellent.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind valuable feedback. We appreciate the 5 stars reward. We hope to see you shop more often with us @ Eezee. Take care and stay safe Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“At first, I was disappointed with the delivery schedule of the items that I've ordered. I have called the CS requesting if she can try to deliver the items a bit earlier but she said NO. The next day, I was surprised that the items had already been delivered to us! Thank you!”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind review. We appreciate the kind feedback. Our last mile team is happy to be able to fulfill with your order a day earlier. We hope to be seeing you shop more often with Eezee.com. Have a great weekend and Stay safe! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Generally an easy site to search for and purchase products. Shipping time was reasonable though being local could be quicker. Categorising of products on the site had some errors but search function did work and found the right items.”

Helpful Report

Posted 3 years ago

Dear Simon, Thank you for your valuable feedback. We hear your feedback and constantly working hard to improve ourselves towards service excellence. We look forward to more of your kind support. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I had good experience getting stuff in bulk twice for my business to schools. Not sure if Eezee has an app on its own like shopee, Aliexpress etc, it will be more convenient and User friendly that way. But still overall I have had a good experience, will continue to use Eezee when opportunity calls for it, thank you so much Eezee.”

Helpful Report

Posted 3 years ago

Good Day Jacky, Thank you for your wonderful review. We are glad to hear that we are able to accommodate to your needs. We look forward to be seeing you shop with Eezee soon! Have a great day ahead and stay safe. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I only bought a legal size paper rim and they had delivered the item as estimated! The person who delivered it was very nice too.”

Helpful Report

Posted 3 years ago

Dear Sir / Mdm, We appreciate your kind feedback regards to the wonderful experienced. We look forward to more of your future support soon! Stay safe and have a great week ahead! Your sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Fast delivery, very professional and fast response from the customer hotline.”

Helpful Report

Posted 3 years ago

Good Day Sir/Mdm, Thank you for your wonderful review. We are glad to hear that we are able to accommodate to your needs. We look forward to be seeing you shop more with Eezee soon! Have a great day ahead and stay safe. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Good quality and delivery service is fast. Will buy again.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind valuable feedback. We appreciate it! We are so glad we are able to fulfill your need, should you need to make more purchase in future, feel free to log into Eezee.com. Stay safe and have a great week ahead! Your Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Online procurement via Eezee is really easy with quotation, order confirmation, tax invoice and DO provided. Your platform shows different suppliers/vendors for the same item required, makes it easy to compare their prices and lead times. Keep up the good work!”

Helpful Report

Posted 3 years ago

Dear Warren, Thank you for the wonderful review feedback. Indeed we are constantly updating our product listing for better opportunity for buyer to make their purchase choice more enhance. We do hope to see more of your support! Stay safe and have a great week ahead! Your Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“The shipment was delayed due to additional cost. We did info you that we need the items in urgency, however, it is still delayed. The worse part is the increment in cost. This further delayed the shipment. The service guy was very friendly and helpful!”

Helpful Report

Posted 3 years ago

Dear Sir / Mdm, We are sorry to hear that the experience is not to your expectation. However, we will like to know more regards to the incident. Please feel free to write in directly to me (sue.yusro@eezee.com.sg). Stay safe and have a great week ahead! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“This is my first using this platform to purchase items, I was very disappointed when Eezee was unable to honour the price and MOQ when PO had been issued. Eezee still ask me to advise whether to cancel or proceed? and still waiting for Eezee to reply why such a thing can happen.”

Helpful Report

Posted 3 years ago

Dear Wong, Thank you for your kind feedback. We are sorry to hear that we are not meeting to your expectation. Regards to your kind incident, the team is looking into it and investigating the matter. We appreciate all feedback and this allow us to look into improvement we can work on to achieve that service excellence. We hope with the improvement plan, we will see more of your support. Have a great day and week ahead! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Eezee lacks understanding of procurement processes. Prices are high and staff are not trained. The website needs a lot of usability improvements. Procurement times are very long. Item description and pictures are poor. Disappointing.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind review. We appreciate your feedback as this will allow us to look into improvement towards service excellence. We appreciate if you may share with us the incident so we are able to identify the gaps. Feel free to send you email to the undersigned(sue.yusro@eezee.com.sg) Look forward to your kind reply. Stay Safe and Have a great week ahead! Yours sincerely Sue Yusro Eezee Pte Ltd

Posted 3 years ago

“1) No details on the products / items 2) Lag of house keeping. Items / products inside the platform oftenly out of stock or phase out. As a result users have to cancel PO after purchase.”

Helpful Report

Posted 3 years ago

Dear Mr Lim, Thank you for your kind feedback. We valued all feedback which allow us to look into service improvement. Your feedback is being heard. We are working towards product improvement. We hope with the improvement in progress, we will be seeing more of your support with Eezee. Meantime, if you need further assistance do drop me an email Sue.yusro@eezee.com.sg. Stay safe and have a great week ahead! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I am disappointed that being a repeated customer, asking to exchange ( after 7 days) is not granted. The company actually has all my record of purchase and should not just say No as an easy way out. I am switching from DL to C5 envelope which means i will not use DL at all. The boxes are all unopened and untouched. I even allow the company to inspect the pristine condition boxes. Even until today, i continue to order C5 envelope from this company but their straight no is very disappointing. Give me the impression i am talking to a robot.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind feedback. We understand the frustration you feel. We will like to hear from you with regards to the incident. Please write in to me (sue.yusro@eezee.com.sg). We will like to investigate further the issue. Hope to hear from you soon. Stay safe and have a great week ahead! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 575 reviews