Login
Start Free Trial Are you a business?? Click Here

Eezee Pte Ltd Reviews

4.1 Rating 593 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 593 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Terrible, I didn't receive my goods, nor received a refund, after an attempted delivery, which they only attempted to drop goods at the lobby of my condo, then text me to say they were there, by the time I got the text they had left, they didn't attempt to bring them to my apartment, then was told they will deliver again same day 8.30 pm, then got a text saying delivery would be scheduled another day, then received a call, saying delivery will be following week, then I said cancel the order, then got another call, saying delivery would happen next day, but never did, I wrote in, saying cancel the order, and refund, got no reply. If this is how you treat your customers you can be sure I will never order from you again, and the thousand of followers I have on social media I will recommend to never order from you.
Helpful Report
Posted 3 years ago
Hey Craig, Sorry to hear about your terrible experience with our logistic partner. I understand your problem and would love to address them as quickly as possible. We pride ourselves in providing a good end-to-end experience for our clients and we know this is totally unacceptable. I have requested for my customer service team to reach out to you about your order. If there's still no rectification on your end, feel free to email me at logan@eezee.com.sg and I will personally rectify it for you. Regards, Logan CEO, Co-founder
Posted 3 years ago
Great customer service!
Helpful Report
Posted 4 years ago
Hey Lemoel, Thanks for the review and 5 stars. Looking forward to support you in your next purchase! Regards, Logan CEO, Co-founder
Posted 4 years ago
Reasonable price. Shipping was fast. Do consider free shipping for certain minimum order amount. Thanks
Helpful Report
Posted 4 years ago
Hi Sean, Thank you for the 5 stars and review. We do have free shipping for certain minimum order amount, I will get my accounts team to reach out to you so we can understand more about your requirement. Regards, Logan CEO, Co-founder
Posted 4 years ago
Item received. Thank u
Helpful Report
Posted 4 years ago
Hi Moses, Thank you for 5 stars and review. Looking forward to support you in your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Online should show available stock. Not installed yet. Will provide feedback on operations after installation.
Helpful Report
Posted 4 years ago
Hi Chandran, Thanks for the 5 stars and review. Appreciate it and hope everything goes smoothly after installation. Let us know if there's anything we can help on our side. Regards, Logan CEO, Co-founder
Posted 4 years ago
When order confirmed and was informed there is shortage or item no more available, the item should be "real". Thanks.
Helpful Report
Posted 4 years ago
Hi Steven, Sorry that you had a bad experience and we know how important to have a consistent shopping experience on our platform. We will be forming a task force in the new year to work on obsolete/out of stock products and educate our suppliers to list products that are available in stock. Thank you for your kind support. We will do our best to work on this moving forward. Regards, Logan CEO, Co-founder
Posted 4 years ago
Customer service team of respond is good. But website of contains still need to improve a lot of US base item are not available. Eezee partnership build up more with Authorize distributor or OEM so that able to get the better price.
Helpful Report
Posted 4 years ago
Hi Kim Yen, Thanks for the 4 stars and review. We really appreciate your honesty and identifying our gaps to help us improve. Working directly with OEMs and distributors will be our key focus for next year so we can bring cost savings to our clients. Merry Christmas and Happy New Year! Regards, Logan CEO, Co-founder.
Posted 4 years ago
The staff is friendly, fast and prompt reply. Jane has been serving us well and also working around with our requests.
Helpful Report
Posted 4 years ago
Hi Stefie, Thank you for 5-stars and review. Really glad to hear that our customer service team manage to help you and your company with the purchasing needs. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
making our procurement easier without going through multiple platforms
Helpful Report
Posted 4 years ago
Hi Steven, Thanks for the 5 stars and positive review. We hope that the platform will benefit more users and companies going forward. Looking forward to support you in your next purchases. Regards, Logan CEO, Co-founder
Posted 4 years ago
quick reply
Helpful Report
Posted 4 years ago
Hi Ms Nadia, Thank you for the 5 stars and feedback. Looking forward to support you in your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
Very happy to find this site! Was able to find an obscure product which would have cost me more time and money if I had ordered on my own. Would definitely use again. Thanks!
Helpful Report
Posted 4 years ago
Hi Paul, Thank you for 5 stars and review. We are elated to hear about your experience and this is the exact reason why we build our platform. Looking forward to serve you again in your next purchase. Regards, Logan CEO, Co-founder
Posted 4 years ago
You need to simplify your website and make your it user friendly.
Helpful Report
Posted 4 years ago
Hi Richard, Thank you for your feedback. We strive for excellence and would love to find out more about how we could better improve our user experience for our customers. If you don't mind, we will have someone to reach out to you in the next few days to engage and request for more information. Regards, Logan CEO, Co-founder
Posted 4 years ago
Feel good
Helpful Report
Posted 4 years ago
Hi Ganesh, Thank you for 5 stars and review. Looking forward to support your purchase again. Regards, Logan CEO, Co-founder
Posted 4 years ago
I am very satisfied, they respond everytime i have questions. Very good.
Eezee Pte Ltd 5 star review on 16th December 2020
Helpful Report
Posted 4 years ago
Hi Josie, Thank you for your support and 5 stars! I'm glad that our customer service did manage to help you with your queries. Looking forward to support your next visit. Regards, Logan CEO, Co-founder
Posted 4 years ago
Chat agent very helpful and easy to find items per requested. Thank you!!!
Helpful Report
Posted 4 years ago
Hey, Thank you for the 5-stars. Looking forward to support you in future. Regards, Logan CEO, Co-founder
Posted 4 years ago
Excellent Service and hassle free transactions.
Helpful Report
Posted 4 years ago
Hi Sandip, Thank you for the 5 stars and kind review. Looking forward to support you again. Regards, Logan CEO, Co-founder
Posted 4 years ago
Hi Sandip, Thank you for the 5 stars and kind review. Looking forward to support you again. Regards, Logan CEO, Co-founder
Posted 4 years ago
Fast delivery!
Helpful Report
Posted 4 years ago
It was my first try to use the Eezee.sg. I have never before this bought any items or products via on-line. Thank you to Ms Angelina who has been very helpful and patience in assisting me to place an order. : )
Helpful Report
Posted 4 years ago
Hi Asmahni, Thank you for the 4-stars and happy to hear your great experience with our colleague Aguslina. Looking forward to support your next purchase. :)
Posted 4 years ago
eezee (easy) transaction, quick information, friendly service and good value products... what more can I ask for?
Helpful Report
Posted 4 years ago
Hi Dingster, Thanks for the 5 stars and positive review. Really appreciate it and looking forward to support you in the next transaction! Regards, Logan CEO & Co-founder
Posted 4 years ago
Simply excellent!!!
Helpful Report
Posted 4 years ago
Hi Dean, Thank you for the 5-stars. Looking forward to support you again. Regards, Logan CEO, Co-founder
Posted 4 years ago
Eezee Pte Ltd is rated 4.1 based on 593 reviews