Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.06

4.1 Rating 621 Reviews

73 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 13th February 2025

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good morning All A short span time working with Eezee Pte Ltd. Overall is a great. Very supportive to our request. Being an charitable organization ,appreciate that if you have a special discount for Nursing Home, shorter quotation period and shorter delivery time”

Helpful Report

Posted 3 years ago

Good Day Steven, Thank you for your kind valuable feedback. We are glad to hear that you had a great experience with Eezee. As we are moving towards achieving our Customer Excellence recognition, we will be working on better respond time. Do hope to see your shopping cart filled with Eezee again! Meantime have a great week ahead and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Generally an easy site to search for and purchase products. Shipping time was reasonable though being local could be quicker. Categorising of products on the site had some errors but search function did work and found the right items.”

Helpful Report

Posted 3 years ago

Dear Simon, Thank you for your valuable feedback. We hear your feedback and constantly working hard to improve ourselves towards service excellence. We look forward to more of your kind support. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Hi Logan, Good day to you. Overall performance is good. But I have few point need to highlight is :- Wrong Price quoted when during delivery pickup then only call for price revised. OTD delay. Delivery man do not have proper DO and communication breakdown. Especially those bulky items. Our site do not have any lifting equipment for carrying the goods. Some unique request need long time for quote. Hope your team can continue to provide better service. Thanks, Kim”

Helpful Report

Posted 3 years ago

“Purchase is easy, delivery took awhile to deliver, for faster option possibly if self collection is availble Customer service respond promptly but it will took awhile for any exchange”

Helpful Report

Posted 3 years ago

Dear Sender, we appreciate your kind review. As Eezee is constantly looking into ways to elevate customer experience, we are looking into ways to extend this. But for now it is still in review stage. Hope to see you shop more with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“overal good”

Helpful Report

Posted 3 years ago

Dear Chunyi, Thank you for your feedback. We valued every feedback share with us. Looking forward to see you shop more with Eezee. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“It's good to obtain the quotation online. Due to the payment terms (payment in advance), the purchase request via Ariba system was denied.”

Helpful Report

Posted 3 years ago

Dear Jijiang, Thank you for your kind feedback. Do drop us an email to enquiry@eezee.com.sg should you still face some issue with regards to your order. Our team of customer service expert will be happy to assist you. Hope to see your order thru Eezee. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I like the staff for their professionalism and speed in answering to enquiries. They are responsive and helpful.”

Helpful Report

Posted 3 years ago

Dear Francis, Thank you for your kind comment. We appreciate the valuable feedback. We are working hard to ensure our customer experience the best! Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Delivery time is too long, sometimes it's almost a week.”

Helpful Report

Posted 3 years ago

Dear Sir/ Mdm, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Had an order in early May, with promised delivery by the end of June. Had some issues with the delivery since the entirety of the goods only came in end July. Quite a long lead time but given the global situation, could understand the constraints faced. Overall, Eezee had good B2B products suitable for my business' use.”

Helpful Report

Posted 3 years ago

Dear Desmond, Thank you for the kind words. We’re so happy your visit at Eezee went so smoothly except for the transit time. The pandemic situation has affect the global transportation transit time to be much longer then expected. We’d love to continue providing great service to awesome customers like you. Thanks again! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“SUggest we can have a direct contact person for some simple query.”

Helpful Report

Posted 3 years ago

Hi Sandra, Thank you for your kind comment. We are working on increasing more resources and working towards building customer excellence team. We hope to see more of your great support with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Well received but hopefully Eezee can have prompt update for the delivery status, not only reply when I send the enquiry in.”

Helpful Report

Posted 3 years ago

Dear Sir / Mdm, Thank you for your kind review and 4 star rewards to Eezee. We are glad to hear that you receive good support from our Customer Service team. We hope to see more of your great support to shop @ Eezee Meantime, have a great day and week ahead! Stay Safe and take care. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Some of the items only have one line description. Would be better if a complete technical description would be included.”

Helpful Report

Posted 3 years ago

Hi Joefrey, Thank you for your kind review. I will share your review with my team and we will look into it to make it possible for all our buyer. If you would like to share more regards to your review, you may always drop me an email - sue.yusro@eezee.com.sg. Look forward to more of your support thru Eezee. Have a great day and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Fast response and on time delivery.”

Helpful Report

Posted 3 years ago

Hi Jia Ling, Thank you for the 4 stars award. Still missing the additional star from you and we hope the more you purchase from us, you will get great experience to award us the additional star. We look forward to more of your support. Have a great day ahead. Take care and stay safe always. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“An easy to use platform , some items that can be improved further are the range of products available , the search functionality and ensuring the items not available are being listed as unavailable or out of stock etc ( encountered a case where I was allowed to order and vendor reverted that the product is not available and is discontinued )”

Helpful Report

Posted 3 years ago

Dear Jaikumar, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Hi Good morning! The staff were courteous, patience and helpful.”

Helpful Report

Posted 3 years ago

Dear Ms Rosalyn Yeo, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Dear Nurfajri Ayu / Fuad Mubarak, I would like to take this opportunity to thank you your kind support of quick response. Annie”

Helpful Report

Posted 3 years ago

Hi Annie, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“happy with eezee for the deal and service quality”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“The P.S - I read all of them made me want to give you a review. The website is easy to use, quite clear however, please boldly mention the Import duty is to be paid by the customer. We will keep on checking EEZEE for our company requirements, appreciate if you can provide a different price for traders over end users. Thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Let my team reach out to you separately to see how we can bring this partnership to the next level. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Eezee has a lot of products that are very useful for our company, especially on the procurement side. Not only that, the live chat function helps me a lot when I inquire about some items. It's a pleasure to work with Eezee.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform and team, we will keep up the good work. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Prompt and clear updates on parcel processing and delivery. Product is well-packed too.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 621 reviews