Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 589 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received prompt support on my question and the delivery was quick as well.”

Helpful Report

Posted 1 year ago

Dear Kapila, Thank you for sharing your purchase experience with us. We are glad to know that we could support & deliver the item as per your expectation. Keep in touch, looking forward to assisting you with the next order. Have a great day & stay safe. Regards, Eezee Customer Success

Posted 1 year ago

“The process is too rigid. Follow up is good though.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for sharing your feedback, can you tell us more about the process that you find can be improved? We would love to hear about this and one of our Customer Success Executive will be reaching out to you to know more. Have a great day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“No follow delivery date”

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Posted 1 year ago

Dear Customer, Thank you for sharing your feedback. As we strive to provide a delightful experience to our customers, we are here to support any arrangement requested. However, we work with 3rd party, hence some errors beyond our control. We sincerely apologize for this. Have a nice day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Dear Wong Kw, We are glad that we can provide excellent service that meets your expectation. Looking forward to assist with your next purchase! Have a nice day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Hi Mr. Logan, thank you for allowing your customer to feedback. We are currently facing an issue with self-quotation where PO amount is less than $200 and a delivery charge is imposed. Then, we have to contact Mr. Fuad to reissue a fresh quotation without delivery charge and consolidate all pending orders and deliver when the amount exceeds $200. Then, we have to cancel the self-quotation. This makes the purchase process very inconvenient and users dislike using it.”

Helpful Report

Posted 1 year ago

Dear Mr. Soh, Thank you for sharing your feedback & we are sorry for the inconvenience caused. We've escalated this to our BD & shall contact you soonest. This is not something that we'd like to provide, hence we are working on this. Meantime, our Customer Succes will be available to assist with your inquiries. Have a nice day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“簡易使用，產品挺齊全，價格公道·，貨物發送也挺快。希望未來產品表示的價格能直接包含GST，這樣方便我們參考或是做對比⋯”

Helpful Report

Posted 1 year ago

Dear Jim, Thank you for sharing your experience. We are happy to know that we provide such a user-friendly website, a variaty of products, competitive prices, & fast delivery. We are glad to inform you that our listings have the GST information, we've emailed you separately on this. Again, thanks for your feedback & looking forward to assisting with your next order. Have a great day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“Excellent customer experience by delivery guy that delivers my pracel on time. Patient gone through the delivery order. Thank You for your service!”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your kind words & acknowledgment. We are glad that we can provide a delightful experience to the customer. Looking forward to assisting with your next order. Have a great day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“There is a lot of improvement, compared to the start. I get my items within the timeframe, and when I send my queries I get a prompt reply. This makes all my orders go through a smooth transcation. Thanks for assigning Gaspar to my query. She is very efficient and has a can-do attitude. She always goes the extra mile to get things done. This would not have gone far without her support.”

Helpful Report

Posted 1 year ago

Dear Nan, Thank you for your kind words and we are pleased that you are enjoying the order processing and the services provided. Glad that we managed to deliver a delightful experience to your satisfaction. Highly appreciate your loyalty and the chances given to improve our customers' experience. Looking forward to assisting with your next order! Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Bought 2 60” showy towel rack at $70 each to replace my old 60” rack and realized that 60” described in Eazee website is the external measurement and not the drill holes to drill holes length as my engineer brain has thought. As misunderstanding or a poor product description but I cannot use the new rack. Most people have expected a refund without question but I cannot even get a refund if I am willing to send them to your warehouse. This is a bad experience. And wasting my time and money. Now I have 2 rack that I will have to resell at a lost 😡 .”

Helpful Report

Posted 1 year ago

Dear Mr. Lee, Thank you for sharing your feedback. We apologize if the drill holes did not match your old towel rack. As shared via email, the measurements stated in our listing was based on our supplier's measurement from one end to another and was not based on the drill's hole to hole measurement. We are working closely with our suppliers to improve the product description to give better clarity on dimensions and sizes especially on products with drill holes and such. Thank you and have a pleasant day ahead! Best Regards, Eezee Customer Success Team

Posted 1 year ago

“Fast delivery.”

Helpful Report

Posted 1 year ago

Dear Shannon, Thank you for your kind feedback! We are glad to hear that the fast delivery has been satisfactory. Looking forward to assisting you with the next order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Good morning Mr Logan Tan, thanks your mail requesting feedback after my purchase from Eezee. In fact I made some feedback comments shortly (a day or two) I received the delivery of my order. So far there was no acknowledgement from your staff. Perhaps you might want to retrieve my feedback comments. Thank you and have a great day!”

Helpful Report

Posted 1 year ago

Dear Andrew, Good day to you. I hope you're doing well. We appreciate the feedback given in the survey comments and we acknowledge that there's room for improvement. Rest assured, for your future orders, we will carefully handle this with care to avoid any inconvenience. We value your feedback and we always aim to give the best experience to our customers. We apologize for any inconvenience you may have encountered but rest assured we will share the feedback with our 3rd party logistics partner to give you a much smoother and more pleasurable experience moving on. Thank you and have a pleasant day ahead! Regards, Eezee Customer Success Team

Posted 1 year ago

“I do not like the inability to track my package.”

Helpful Report

Posted 1 year ago

Dear Barton, Thank you for writing your feedback. We acknowledge that there are things that we need to improve and we are happy to tell you that our team is working on that. As this might take time to release, feel free to always contact our Customer Success at enquiry@eezee.com.sg or call us at +65 6797 9688 for any assistance needed. We are more than happy to assist you. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“It has been noted that some of the items we have been ordering from the past have been removed from your catalogue, when we request for repeat order, either the stock not available or no longer carry the same items, but we will be apprecaite if Eezee can find alternatives products that can match with our previous orders so as to prevent any delay in our order, and good to have a quick response too.”

Helpful Report

Posted 1 year ago

Dear Eileen, We are so grateful to have a loyal and dedicated customer like you. Your feedback is well noted and we will do our best to find quality alternatives that match your previous orders. We appreciate that you are willing to allow us to serve you, and we endeavor to provide you with the best service possible. Thank you again for your review, we look forward to continuously assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“I recently had the pleasure of working with Eezee Pte Ltd and I have to say, I am thoroughly impressed. Not only do they offer an exceptional product, but their customer service is top-notch. From the moment I reached out to them with questions, I was met with a prompt and helpful response. The team went above and beyond to ensure that my needs were met and that I was completely satisfied with their service. What sets Eezee Pte Ltd apart, however, is their attention to detail. They take great care in ensuring that every aspect of the product meets our needs. I do not doubt that I will continue to use their services for years to come. Overall, I would highly recommend Eezee Pte Ltd to anyone looking for a reliable, professional, and high-quality product. Thank you for all that you do!”

Helpful Report

Posted 1 year ago

Dear Neng Jie, Thank you for spending your time sharing the purchase experience with us. We are honored that you have had such a positive experience working with our team and your kind words made our day! At Eezee, customer satisfaction is always our top priority hence, your feedback motivates us to continue striving to deliver a delightful experience to our customers. Looking forward to assisting you with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Please have more and more variety of product. Thanks!”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for the rating & your feedback is well noted. If you are looking for a certain product, feel free to contact us at enquiry@eezee.com.sg. Looking forward to assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Value for money. Was a bit worried that its a scam as eezee has no app and never heard of them but delivery was fast so will use again.”

Helpful Report

Posted 1 year ago

Dear Rick, Many thanks for giving us a try! We are happy that we can provide good price & fast delivery. Hope to assist you with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Great site! Good services”

Helpful Report

Posted 1 year ago

Dear Fiona, Thank you for sharing your experience with us. We are grateful that you'd like the service we provided. Looking forward to assist with your next purchase. Have a great day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Goods Received . Good ! Re-order again.”

Helpful Report

Posted 1 year ago

Dear Grace, Thank you for sharing your feedback with us. We are glad that you received the item and looking forward to assisting with your future order. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Kae Woon was very helpful and provided a wonderful service and follow-up. Keep it up. Service if very important to me. I will definitely come back to Eezee to buy my future items.”

Helpful Report

Posted 1 year ago

Dear Mr. Lim, Thank you for sharing your kind feedback. We are grateful that our agent managed to deliver the experience you expected. Looking forward to assisting with your future orders. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

“Good service, but need to wait very long when try to contact by telephone”

Helpful Report

Posted 1 year ago

Dear Sudesh, Thank you for sharing your feedback with us. We are glad that you are happy about our service. We will evaluate our mainline call queue to improve our customers' experience. Have a good day & stay safe. Regards, Eezee Customer Success Team

Posted 1 year ago

Eezee Pte Ltd is rated 4.1 based on 589 reviews