Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 564 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

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“Delivery fast with good quality. Very satisfied with this order. Will go on purchasing from Eezee next time.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your 5 stars and review. Really appreciate your support. We look forward to support you in your next order again. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Easy to use, good range but time to ship is very long. No response to my query for an update on shipping, other than the auto reply that said a reply would be forthcoming within 24 hours.”

Helpful Report

Posted 3 years ago

Hi Rob, Thank you for your honest feedback. We're sorry to hear of the bad experiences with the shipment and response time. I have notified my team to contact you by today so they can get back to you regarding your query. We will take steps to address the feedback you have given in the above and hope that we will not disappoint in your next order. Regards, Logan CEO, Co-founder

Posted 3 years ago

“More items for commercial and home improvements”

Helpful Report

Posted 3 years ago

Hi, Thanks for the 4 stars and review. Really appreciate your support and we are looking forward to support your next order. Regards, Logan CEO, Co-founder

Posted 3 years ago

“First time Buying from this Platform Eezee. Price for Item is reasonable except the delivery fees is abit on the high but overall I paid is still cheaper than the other online platform. Staff from Eezee Julian Siew is helpful and courteous when enquiry arise. Will continue to support them. Btw delivery was super fast...... Packing was in good conditions.....Thank You..... Item bought: MK heater switch and MK 3 gang switch,”

Eezee Pte Ltd 5 star review on 10th February 2021

Helpful Report

Posted 3 years ago

Hi Johanhoe, Thank you for 5-stars and review. Appreciate that you had a good experience with our team and manage to get your products in an efficient manner. Happy to work with you again for your next purchase. Cheers.

Posted 3 years ago

“I have liaised with several staffs of Eezee but the customer service was not optimum as they really took their time to reply which made me lose faith in the company. Ever since working with Julian Siew, the situation has changed . He has always followed up on my request for quotation and facilitating my request promptly. Good Job !!”

Helpful Report

Posted 3 years ago

Hi Peggy, Thank you for the 5 stars and review. I appreciate your candid feedback and we will definitely look into our resources to better serve you better. Please rest assured that I will look into this. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Items were out of stock but restock date is accurate and promptly devlivered.”

Helpful Report

Posted 3 years ago

Hi, Thanks for the 5 stars and review. Really glad that my team are able to support you even though the items went out of stock. Hope to support you in your next order. Cheers. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Yes the delivery is fast and the item in good condition!”

Helpful Report

Posted 3 years ago

Hi Kim Duong, Thanks for the 4 stars and review. Appreciate your support and looking forward to supporting your next purchase. Cheers. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Very easy to register, pay and shipping was fast and can be tracked. Packaging was very good and item received in good condition.”

Helpful Report

Posted 3 years ago

Hi Pablito, Thank you for your 5 stars and review. Hope to serve you in your next purchase soon. Cheers. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Ordering from Eezee Pte Ltd has been great so far as I have not encountered with any problems. Deliveries are also done promptly!”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5 stars and review. Glad that everything went well. Hope to serve you again in your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Items ordered haven't deliver. very long time and no update after being informed will follow up by you all.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. We appreciate honest feedback by our client and we acknowledge that there are still many areas for improvement. We will continue to strive for improvement and see how we can better serve our client. With regards to your existing order, I will get my team to work with you quickly to resolve it. Let me know if you need to reach out to me to expedite your order. You can reach me at logan@eezee.com.sg. Appreciate it. Regards, Logan CEO, Co-founder

Posted 3 years ago

“I have only used Eezee once but was impressed! The item I ordered was delivered within 48 hours of me going online and choosing Eezee. I was not at home when the delivery was made but got a personal phone call from the courier calling me by my name and the parcel was left where I wanted it. I will definitely use Eezee again!”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for 5 stars and review. I'm happy that my colleagues served you well. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Hi Anthony, Julian, Really appreciate that you keep me posted on the expected delivery of my orders and checking if I prefer to have it partial or full delivery. Many thanks once again Regards, WJ”

Helpful Report

Posted 3 years ago

Hi Wei Joo, Thank you for the 5-stars and review. I'm glad you had a good experience working with our team. Really appreciate your support so far. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Recently, I had a small problem with my purchase item and was taken care by Mhd Felany and supplier Chen Chen. Thanks”

Helpful Report

Posted 3 years ago

Hey Terence, Great to hear that your problem was resolved. We really appreciate your kind patience. Looking forward to support you in your next purchase.

Posted 3 years ago

“Eezee is a resourceful platform for corporate purchase. However, responding time is slower than expected, delivery was delayed too.”

Helpful Report

Posted 3 years ago

Hey Jia Qi, Sorry to hear about your experience about our slow services in responding to the enquiry and email. We know this is unacceptable and will look into how we can better improve and shorten the lead time from enquiry to quotation/purchase. Please bear with us while we are increasing our manpower to serve you better. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Terrible, I didn't receive my goods, nor received a refund, after an attempted delivery, which they only attempted to drop goods at the lobby of my condo, then text me to say they were there, by the time I got the text they had left, they didn't attempt to bring them to my apartment, then was told they will deliver again same day 8.30 pm, then got a text saying delivery would be scheduled another day, then received a call, saying delivery will be following week, then I said cancel the order, then got another call, saying delivery would happen next day, but never did, I wrote in, saying cancel the order, and refund, got no reply. If this is how you treat your customers you can be sure I will never order from you again, and the thousand of followers I have on social media I will recommend to never order from you.”

Helpful Report

Posted 3 years ago

Hey Craig, Sorry to hear about your terrible experience with our logistic partner. I understand your problem and would love to address them as quickly as possible. We pride ourselves in providing a good end-to-end experience for our clients and we know this is totally unacceptable. I have requested for my customer service team to reach out to you about your order. If there's still no rectification on your end, feel free to email me at logan@eezee.com.sg and I will personally rectify it for you. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Great customer service!”

Helpful Report

Posted 3 years ago

Hey Lemoel, Thanks for the review and 5 stars. Looking forward to support you in your next purchase! Regards, Logan CEO, Co-founder

Posted 3 years ago

“Reasonable price. Shipping was fast. Do consider free shipping for certain minimum order amount. Thanks”

Helpful Report

Posted 3 years ago

Hi Sean, Thank you for the 5 stars and review. We do have free shipping for certain minimum order amount, I will get my accounts team to reach out to you so we can understand more about your requirement. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Item received. Thank u”

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Posted 3 years ago

Hi Moses, Thank you for 5 stars and review. Looking forward to support you in your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Online should show available stock. Not installed yet. Will provide feedback on operations after installation.”

Helpful Report

Posted 3 years ago

Hi Chandran, Thanks for the 5 stars and review. Appreciate it and hope everything goes smoothly after installation. Let us know if there's anything we can help on our side. Regards, Logan CEO, Co-founder

Posted 3 years ago

“When order confirmed and was informed there is shortage or item no more available, the item should be "real". Thanks.”

Helpful Report

Posted 3 years ago

Hi Steven, Sorry that you had a bad experience and we know how important to have a consistent shopping experience on our platform. We will be forming a task force in the new year to work on obsolete/out of stock products and educate our suppliers to list products that are available in stock. Thank you for your kind support. We will do our best to work on this moving forward. Regards, Logan CEO, Co-founder

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 564 reviews