Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 564 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a BR3032 battery from Eezee. The service was excellent, from confirming with the supplier that the battery is really BR and not the cheaper CR equivalent, to the processing and speedy delivery.”

Helpful Report

Posted 2 years ago

Dear GK Chuah, Thank you for your kind valuable review. We are happy to hear you had a great experience. We look forward to see you fill your shopping cart with Eezee again. Have a great week! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Back supporters are yet to try. Hand gloves is ok.”

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Posted 2 years ago

Good Day Jennifer, THank you for your kind inquiry. We are glad that the product purchased met your expectation. Anytime you need any to procure any product for the company, do use Eezee. It's easy and user-friendly. May you have a great week ahead. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Estimated delivery date is not accurate. Courier would have missed the delivery if he came during working hours since nobody is at home.”

Helpful Report

Posted 2 years ago

Dear Mr. Sim, Thank you for your kind valuable feedback. We understood the time-constrained however we are glad that you were able to receive your product. We hope you are happy with your purchase experience. Thank you for the support and hope to see you fill your shopping cart with Eezee soon! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“GOOD. Very helpful staff”

Helpful Report

Posted 2 years ago

Good Day Kenji, Thank you for your kind valuable feedback. We are happy that you had a great good experience with Eezee. We look forward to more of your purchase with Eezee. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“I think Eezee is great as far as my short experience so far. The value of the product is well priced a nd less expensive than most other web shopping sites. The only concern for me is the delivery cost.....this can be more expensive than Shopee and Lazada.”

Helpful Report

Posted 2 years ago

Dear Mr. Wong, Thank you for your kind valuable feedback. As we are working towards improving our service standard, we will look into the area of concern. We look forward to being seeing you fill your future shopping cart with Eezee. Yours Sincerely, Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“good service”

Helpful Report

Posted 2 years ago

Dear Sender, Thank you for your kind valuable feedback. We look forward to seeing you fill your cart with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“we received goods promptly as per our order”

Helpful Report

Posted 2 years ago

Dear Ramu, Thank you for your kind feedback. Do look forward to seeing you fill your shopping cart with Eezee. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“item is correct, new and good to use, except needing to wait 2 weeks. Satisfy to wait because of quite new.”

Helpful Report

Posted 2 years ago

Dear Than Aung, thank you for your kind review. Happy new year to you too. We are happy to hear that you had a great experience. We are always working hard to accommodate the best for the user. We look forward to seeing you fill your shopping cart with Eezee. Yours sincerely Sue Yusro Sr Customer Success Manager Eezee Pte Ltd

Posted 2 years ago

“Great partner”

Helpful Report

Posted 2 years ago

Dear Mr Phan, Thank you for the thumbs up! We are glad that you are happy with the overall experience. We look forward to be seeing you fill your shopping cart with Eezee. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“hi, I find when I want to source new items or ask questions to your staff, the feedback is very slow. Sometimes when I raise purchases for existing items, end up no stock available and required to cancel order, this is very disruptive to my side.”

Helpful Report

Posted 2 years ago

Dear Victor, We appreciate your kind review. Please allow us to investigate the issue and revert to you accordingly. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Good service, and easy ordering system.”

Helpful Report

Posted 2 years ago

Dear Mr Sin, Thank you for your kind review. We are glad that you had a great experience with Eezee. We look forward to be seeing you fill your cart at Eezee again. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Things always not available or delay in delivery time when U see the items online. Details of the items of not put up enough and need at least few day to wait for the reply..”

Helpful Report

Posted 2 years ago

Dear Gerald, Thank you for your kind feedback. Please allow us to investigate the issue and revert to you accordingly. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“I am giving a Good; rather than Very Good because I was a little annoyed with the auto email push mails I am receiving. However, I feedback to Jolene and she quickly deactive it for me. Thumbs up for Jolene Tay's service. She is patient and friendly and go some extra miles to help me with some last minute requests. Thank you!”

Helpful Report

Posted 2 years ago

Dear Amy, Thank you for your kind review. We know this is an exceptionally frustrating issue for you. You have been kind and patient on this too and we are grateful. We are so glad to hear that Jolene can assist you. Your kind word will inspire her more. We hope to see you fill your happy cart more with Eezee too. Have a wonderful Christmas and Happy New Year to you! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“We received quite a number of bouncing orders (cancellation after order had been placed). Meanwhile, there are numerous items come without catalogue for the user to find item that meets the requirements. Please look into these issues. Appreciate time taken to consider the user needs.”

Helpful Report

Posted 2 years ago

Dear Sir/Mdm, Thank you for your kind feedback. We are currently working on the improvement plan and we hope that will be able to cut down on the issue. The team will be constantly reviewing the process. We love to hear more from you too on the improvement. Merry Christmas and Happy New Year Stay Safe and Be safe always Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Can this information be improved?We are happy to inform you that your order INV-2111-000007081013 has been received. Description of item(s) at a glance, instead of referring to order or INV no.”

Helpful Report

Posted 2 years ago

Dear Charles, Thank you for your kind review. We are working on the improvement and you shall be able to see the new description for your next purchase with Eezee. Merry Christmas and Happy New Year. Stay safe and Be Safe always Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“The most obvious need would be for buyers to be able to track their orders rather then calling in the hotline . A “self collect” option would also be useful . /)”

Helpful Report

Posted 2 years ago

Dear Sir/Mdm, Thank you for your kind review. We are currently working on an improvement plan and you should be able to see more improvement in your next purchase with Eezee. The good news, we will have the self collect option only in the 1st quarter of 2022. Merry Christmas and Happy New Year Stay Safe and Be Safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“1)Received sms on 08122021 from TCK Express that delivery will be 'on the way' & received item at 8.51am. Was informed only an hour earlier ? ! I was on way to office & had to make a U turn ! No warning or 1 day's notice given. 2)Ordered on 23112021 but received 16 days later ! ?”

Helpful Report

Posted 2 years ago

Dear Francis, Thank you for your kind feedback. We are sorry to hear that you encountered a delay with your purchase. Based on our investigation; 1. TCK is our delivery partner, Eezee delivery normally from 9 am to 6 pm. For future purchases, you may indicate either AM or PM prefer. We cannot accommodate specific timing at the moment. 2. Regards to your order placed on 23.11.2021, the item was only available on 07.12.2021. Moving forward delay notes will be informed. As we are working on an improvement plan, we hope to still be seeing you filling up your cart with Eezee! Merry Christmas and Happy New Year! Stay safe always. Yours Sincerely Sue YUsro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“The EEZEE e-commerce platform is easy to use. The products are relatively comprehensive as well. The aftersales response from EEZEE customer service is prompt. From our recent purchase experience, the support from the suppliers needs to be better. We didn't receive a delivery date until 3 days after we have made the payment, and the goods took 8 days to arrive despite our requests for quicker delivery. The online product description must have more details to avoid aftersales disputes. I bought tin cans that rusted 1 day after filling them with water. If it is made known that the cans aren't suitable for holding water or liquid or used in a high humidity environment (as claimed by the supplier after we made known the defects), we would have chosen another product.”

Helpful Report

Posted 2 years ago

Dear Sir/Mdm, Thank you for your kind review. We are sorry to hear that your experience. We had investigated the issue and corrective measured had been taken on the particular product description. However, we hope to still be seeing you support Eezee in your company procurement purchase. Meantime, have a great day & week ahead. Stay safe always! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Recently, I've ordered a 5litre vacuum oil from eezee. Firstly my delivery could not be delivered on time. I accepted the delay. It delayed, a further week, I accepted it as well. Finally, the supplier increased the price of the product by 11+ dollars and I was given the option to pay the increment or cancel the order. I don't feel it's right to pay for a product, wait for 1 month delay and be asked to pay an increment or cancel the order. Order made 28th oct, Eezee asked for extra top up on 29th November. I strongly feel that the supplier/ Eezee should Supply given I've already paid/transacted at an earlier date. This is not right at all. Nothing was done by eezee to waive anything at all. Extremely poor.”

Helpful Report

Posted 2 years ago

Dear Lewis, Thank you for your kind feedback with regards to your recent purchase. Kindly allow us to investigate regards to the issue and we shall revert to you accordingly. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

“Dont have any tracking order, only can be seen when item has delivered and take a long time to deliver”

Helpful Report

Posted 2 years ago

Dear Mr Haizi, Thank you for your kind feedback. We are truly sorry to hear that the service expectation had not been met. We will like to invite you to share with us more with regards to your feedback. You may email to Sue.yusro@eezee.com.sg Look forward to hear from you soon. Have a great day and week ahead! Stay safe Yours SIncerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 2 years ago

Eezee Pte Ltd is rated 4.1 based on 564 reviews