“It is beautiful! My best loved so far, and I’ve been able to catch a few really good ones! I love the gemstones selected for this ring and they are all my favorite! The colors blend very well together and the white topaz makes it look like a much pricier ring! I also tried a slightly bigger ring size, going from 7 to 7.25 because of the width of the band and doing so allows me to slip it on and off easily and securely. So very pleased with my purchase!”
“It was a great pleasure and experience to work with Raphael G. I had seen a pendant in the store front of the EFFY Jewelry Store in Skagway, AK but did not get a chance to go in and personally check it out (but did take a picture of it). That night was in the EFFY store on board the ship but they were unable to locate this pendant. The next day we were in Ketchican, AK. so I went into the EFFY store there and they too were unable to locate it. I also looked up this pendant on the website and I was unable to find it. I contacted EFFY via email and Raphael got the information that I had along with the picture that I had and he was able to find this pendant for me. I was very pleased and grateful. Before long I was purchasing this beautiful pendant.
EFFY’s customer service is the best!
I would not hesitate to buy anything from them!
Maybe the other pendant that I have in mind will be back in stock soon.”
“I like the size of peridot and the color. It's hard to find a larger peridot stone so was very happy to find this one, and, as usual, it is much prettier in person than the picture online.”
“Ordered both the earrings and necklace. So happy with them, so sparkly and shiny. Diamonds are of a great quality. The only change, if any, would be opting for a longer chain. Would definitely recommend.”
Dear Dan,
Thank you for sharing your feedback. We’re sorry to hear the pendant did not meet your expectations and for the confusion with the specifications.
Your satisfaction is important to us, and we’d be happy to assist you with a return if you prefer. Please contact our Customer Care team at customercare@effyjewelry.com, and we will provide you with the return instructions to ensure the process is smooth and straightforward.
We appreciate the opportunity to address your concerns and hope to serve you again in the future.
—Effy Jewelry
Dear Karla
Thank you for taking the time to share your experience. We truly value your continued support and are disappointed to hear that your recent purchase did not meet your expectations. At Effy, we hold ourselves to the highest standards of craftsmanship and service, and we regret falling short in this instance.
If there’s anything we can do to assist or address your concerns directly, please don’t hesitate to reach out to our Customer Care team at customercare@effyjewelry.com. We’d welcome the opportunity to restore your confidence in our brand.
- Effy Jewelry
