“Although we love our collection of Effy items, we recently experienced great disappointment with the customer service when we sent a men's bracelet to Effy for sizing. We waited 2.5 months to receive a replacement bracelet, and it was the exact same too-large size that was sent in for sizing.
Now, starting our third week of waiting to get word back from Effy about returning this second bracelet, we appear to have entered another intolerable waiting period.
Lovely jewelry, very disappointing customer service so far.”
“These earrings are exquisite. However, I was disappointed by the overall small size.Unfortunately,their beauty and characteristics are lost on my larger lobes. I have sent in a request for a return and exchange. I will need earrings of about a half inch in diameter. A zoom appt. may help”
“I need to contact customer service. My merchandise was signed for by some guy in New York despite my correct shipping address being on the order!!!! (Las Vegas) This site is apparently a total scam. I am very upset!! I never received my merchandise!!!! Yet they took my money with no issue!”
