“Sadly, I'd prefer to return the necklace. Thank you for the offer of an additional discount. Please send me a return label as I have no way to print a return label. Thank you so much for all your effort”
“These earrings are exquisite. However, I was disappointed by the overall small size.Unfortunately,their beauty and characteristics are lost on my larger lobes. I have sent in a request for a return and exchange. I will need earrings of about a half inch in diameter. A zoom appt. may help”