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eGlobal Central Reviews

1.6 Rating 436 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
I thought I had lost €450,700 for good! My account was suddenly locked when I desperately contacted customer service, but they didn't pick up. The feeling of helplessness was crushing. I wasn't going to give up, though! I was determined to get my hard-earned money back, so I searched for answers. Thankfully, S I M O N C H * CO M experts intervened and refunded my money. Their efficiency and knowledge served as a beacon of hope.
posted 1 week ago - MICKY
This platform is a perfect illustration of unprofessionalism and subpar service. Instead of genuinely helping you, they appear more interested in stealing your hard-earned money. I wish I had done more research on them first. In a month, I lost twenty-five thousand dollars. Fortunately, I complained to Treblesltd.com, and last week they assisted me in getting my money back.
posted 1 month ago - BENNETT
Quick service, fast shipping, exact item (phone) cheaper than everyone else, no tax, free shipping. I will return to this seller again for sure.
posted 4 years ago - Edmond S
I think people are freaking out because OBVIOUSLY Covod 19 has shut most things down and for this company to ship to Europe (Ireland in my case) it's going to take longer! Having a poor customer service and dodgy websight is a price we pay for cheap goods from them! My advice would be chill out, expect it to take a month, and purchase away! I'm glad I did and it's my first time buying anything from them.
posted 4 years ago - John
No problem ordered phone on 26th Feb and received today 3rd March. Item as ordered and more than satisfied with service and price.
posted 4 years ago - Anonymous
I bought 2 phones from them and I´ve never had a problem. Great value, but I don´t know how the customer service is. I guess if the product is in good condition there is nothing to complain.
posted 5 years ago - Damien
Based on my 2 past purchase experience, 1 ipad pro, 1 apple watch 4 GPS WIFI only (I would not suggest going for the e-sim one as you might have compatible issue with your local telecom service provider) as they are based in HK, so the stock they have might be configured to the local market by Apple.
posted 5 years ago - Anonymous
Bought an iPad from eglobal fantastic price and excellent service, arrived within a week and was able to track to uk. Would use them again.
posted 6 years ago - Anonymous
After looking for a iPad and on balance the reviews for eglobalcentral did focus more positive than negative I placed an order on 11/11/18 pm and purchased as a guest / credit card it took 3 days for the payement to show and Dpd delivered in a given time slot today sat 17/11/18 no issues and very good service in my opinion at a fair product price what's not to like ?
posted 6 years ago - Anonymous
Bought a Nokia 8 from eGlobal, didn't realise that they weren't Uk based so I was a bit concerned whether I'd actually receive the phone. The phone arrived a few days after order was placed, it was well packed and brand new. I've read some bad reviews about this company but for me they were superb, fantastic Price's, super fast delivery and great communication. I was very impressed with their service.
posted 6 years ago - Anonymous