Eko Health have a Customer Happiness Grade of C. Customers love their prices and delivery but are unhappy with their customer service and refunds.
“
The price was reasonable and the stethoscope works amazingly.
”
- Vanessa K
“
From being able to graph heart sounds and see 1 lead EKG, to remote auscultation, and at a VERY affordable price.
”
- Andris E
“
So far seems great!
So much easier to do a thorough assessment!
Love the price point!
Littman needed some stiff competition!
”
- Michelle N
“
Great product and fast delivery. Emails and communication made learning EKo a breeze.
”
- Darcia G
“
Appropriate delivery, quality product.
”
- Augustine P
“
The company has good follow up with inquiries. They are obviously pretty busy right now, so there was a difference in delivery times between my first and second order. They are local to me, so I am a fan
”
- Forest M
“
Do not buy from these scammers. I bought a sthetiscope on 11/18/25 for $449 which was deducted from my credit card with tax of 26.25 and city tax $10.31. I got notification that they just canceled the order without any explanation. They turned around and stated that they initiated a refund of $369? Who will pay the balance for your mistake. They are scammers, please do not buy from them. I am notifying the relevant authorities asap
”
- Anthony E
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With no response from the company, I am now left to pursue a refund through my credit card provider.
”
- Hemal
“
Paid for item never received customer service won’t give me a refund
”
- Terry P
“
shipping day, when I tried to speak with customer service they informed me that after placing the order for "OVERNIGHT" I have to wait 1-3 business days then however long it takes to arrive at the house.
”
- Anonymous
“
I cannot comment on the quality of the stethoscope because it never arrived, but the customer service has been extremely poor.
”
- Hemal
“
customer service is the worst. they always send me a robotic response when im asking if they ship internationally
”
- Anonymous