Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.72

4.7 Rating 132 Reviews

95 %

of reviewers recommend Electric Fireplaces Plus

4.7

Based on 132 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 31st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast shipping and execlent customer service. Fireplace is beautiful.”

Helpful Report

(Athens) - Posted 5 days ago

“Love the fireplae, disappointed that it didn't arrived with the mantel as displayed. It's hard to find the size mantel it needs. Only because of the flames we keep it.”

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(Athens) - Posted 1 week ago

“It is damaged in transit”

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(Athens) - Posted 1 week ago

Good morning Samir, I’m sorry to hear that your unit arrived damaged. We received your email late yesterday evening, after business hours, and responded this morning, requesting photos. Please send the photos as soon as possible so we can resolve this issue quickly for you. Thanks!

Posted 1 week ago

“very realistic and stunning! Very pleased with the product.”

Helpful Report

(Athens) - Posted 2 weeks ago

“Great Company very Helpful and Professional Working with Tyler was wonderful NOW Woodland 27 inch fire logs are not 27 inches I had an engineer A contractor Electrician and Me which I measured 7 times We all measured 24 inches what a disappointment I’m not the type to complain but Woodland 27 inch fireplace is not 27 the diagram they give you does not work out to 27 inches I woodland sent me a new set of 27 inch logs and they were also 24 inches I just feel this is a little bit of false advertising Like Subway and the amount of meat they put on your sandwich I am again very disappointed with Woodland or whatever Company made them so all you customers measure your 27 inch logs and tell me if I am wrong because I am baffled TY Tom C”

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(Athens) - Posted 2 weeks ago

“Always wanted an electric fireplace in our basement. The installation was very easy and the unit heats our basement without a problem.”

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(Athens) - Posted 3 weeks ago

“We ordered the Dimplex Revillusion and it arrived in just few days. We were amazed at how well it was packed and it arrived in perfect condition. It is beautiful and looks so realistic. We have been very happy with our purchase!”

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(Athens) - Posted 4 weeks ago

“I was looking for this specific Dimplex 48" fireplace and this site was the only one I found had it in stock. Even though after purchase, I was notified it was on backorder but were super quick to update me on the status. Shipping took less than estimated and arrived in good condition. Definately a trustworthy seller I would purchase from again.”

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(Athens) - Posted 1 month ago

“Great company to work with. Selection of product was second to none, found the best price here, and shipping was lightning fast. What else could you ask for? I will definitely be shopping with Electric Fireplaces Plus again!”

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(Athens) - Posted 1 month ago

“Just a few clicks and I had fireplace on the way. They had the best price I could find and a just a few days later it was here. Definitely recommend”

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(Athens) - Posted 1 month ago

“The fireplace looks fantastic and installation was incredibly easy. The heater fan is very quiet. Flame looks great for this price range.”

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(Athens) - Posted 1 month ago

“This is the second time I am using Electric Fireplaces Plus. I am a returning customer because I am all about the customer experience. My first order, from my previous home, was a great experience and whenever there was a question, Tyler was very responsive and knowlegeable about the products. I just bought a new home and remembered how great my experience was the first time so I was just as impressed with the help I received with making a decision with my second purchase. Ironically, Tyler also helped me with this purchase. He answered all questions, followed up with me and when we finally decided which fireplace to purchase, the fireplace was shipped immediately. I do recommend this company for great customer service experience and also because of the knowlege about the products they sell.”

Helpful Report

(Athens) - Posted 1 month ago

“VERY HELPFUL, FRIENDLY, EASY INVOICING, QUICK TO DELIVER”

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(Athens) - Posted 1 month ago

“Second time purchasing and this was even better than the last. Will definitley look to them again when we finish our basement. Thansk again! Adam”

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(Athens) - Posted 1 month ago

“Awesome fireplace from Electric Fireplaces plus. Tyler is truly skilled and knowledgeable. Always like working with this company.”

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(Athens) - Posted 1 month ago

“Placed Order for a 74" Dimplex XL Electric Fireplace with Electric Fireplaces Plus. They shipped the order out almost immediately. Very efficient and very quickly.”

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(Athens) - Posted 1 month ago

“***** BEAUTIFUL!!!”

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(Athens) - Posted 1 month ago

“We bought a total of 3 Revillusion fireplaces from EFP in the past 2 years and the competitive price + quick delivery made them an excellent value. Highly recommend.”

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(Athens) - Posted 1 month ago

“We purchased a Modern Flames electric fireplace. Price was the best on the internet. Delivery was a breeze and our fireplace arrived on time and undamaged. I highly recommend Electric Fireplaces Plus!”

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(Athens) - Posted 1 month ago

“Great customer service. Knowledgeable and willing to help. Fireplace was delivered quickly with no issues.”

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(Athens) - Posted 1 month ago

Electric Fireplaces Plus is rated 4.7 based on 132 reviews