Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.70

4.7 Rating 158 Reviews

94 %

of reviewers recommend Electric Fireplaces Plus

4.7

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very easy to do business with. The price was great. Delivery was prompt. I do recommend them.”

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Posted 5 years ago

“Excellent purchase!”

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Posted 5 years ago

“We are happy with our purchase of the electric fireplace insert. It looks great and the heat option works well. I recommend this unit.”

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Posted 5 years ago

“Beautiful fireplace...looks so real!!”

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Posted 5 years ago

“I love this fireplace! Took me a few months to get the people together to build the wall and get it all installed but it turned out beautiful!! Last step is to get the moldings back up and finish painting walls on each side. What a center piece this made. Heater works great too! Simply lovely!! Highly recommend this electric fireplace to any one in the market! 😊”

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Posted 5 years ago

“Great product love it, I ordered the cord with it but it was not there called them and they shipped one right out quickly”

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Posted 5 years ago

“Very prompt and courteous service. Received our items very quickly but it took some time to process our credit after we returned part of our order. No problems with the products. Would recommend and use in the future.”

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Posted 5 years ago

“Love it and sent a picture on our deck”

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Posted 5 years ago

“We love it! Realistic and beautiful in our dining room fireplace.”

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Posted 5 years ago

“Spectacular. I just got it framed. It’s perfect.”

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Posted 5 years ago

“This was unfortunately the worst customer support experience I've ever had. Electric Fireplaces Plus made a mistake with shipping too many tables and I had to reject the delivery because I didn't have any space to handle the 400 lb pallet they accidentally sent. The customer support agent who spoke to me was hostile, aggressive, angry, insulting, and unreasonable in yelling at me about it. I couldn't understand why he reacted in such a hostile way when their company was the one that made the mistake & I can't help that I don't have space to store their mistakenly sent pallet. I ordered the same item from another company and they were wonderful in working with me on the delivery. In addition, they still haven't refunded me for the returned table.”

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Posted 5 years ago

“We purchased the Dimplex Revillusion and we couldn't be happier. We knew we didn't want to go gas fireplace bc of the costs. But it was difficult knowing where to start with the electric options. Tyler was an amazing help! Made a very daunting purchase very simple and easy. He explained everything that I asked, every time I had questions. And when I was finally ready to purchase, he helped get me the best price out there and just made the whole transaction quick and painless. Thank you Tyler!”

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Posted 5 years ago

“After many months of online research, we purchased a Revillusion 30" fireplace with weathered concrete. My wife couldn't be more satisfied. Looks great and the company was easy to deal with.”

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Posted 5 years ago

“I love it! It is a surprise for my family when they come for Xmas!”

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Posted 5 years ago

“I placed an order but the shipping company (yrc) lost the package. Tyler followed up and did everything possible to find the package and expedite delivery!”

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Posted 5 years ago

“We ordered the fireplace and it was shipped out in less than a week's time it's okay fireplace insert but it's not the best one we've ever seen it works and puts out some heat and that's all we wanted.”

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Posted 5 years ago

“Easy to set up, warms up my room, and it looks realistic !”

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Posted 5 years ago

“I have only turned on the logs a couple of times and so far I like the affect. The only thing I don't like is the 180 degree plastic part that goes in the middle of the logs to give it the deep effect, you can see it without looking very hard. It would be much better if it was a bit larger so you couldn't tell it was there. I don't know how long the LED lights will last.”

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Posted 5 years ago

“very happy looks amazing enjoying every moment”

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Posted 5 years ago

“Great people”

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Posted 5 years ago

Electric Fireplaces Plus is rated 4.7 based on 158 reviews