Hi Rachel, thanks for taking the time to review - pleased to hear that you rate our service as excellent and that you love the quality of our products.
“My Eleganter orders are always delivered promptly and in good order. I have had problems with Freight Express leaving boxes to get wet and not ringing the doorbell to alert me that a delivery has arrived...... fine if nobody is home but this is happening even when I'm in.
Eleganter products are very popular at my shop and I appreciate the variety of stock that I can order all in one place.”
We're very pleased to hear that we are processing your orders promptly. Will look into whether we can get instructions, for driver to attempt contact, inserted into your delivery address. Thanks for taking the time to give us your feedback and we're thrilled to hear that your customers love our range too.
Hi Katrina, thanks for taking the time to give us a review. Very pleased to hear that we met your expectations. Great to hear you love the products and pricing.
“good stock, altough the lag /wait time between orders being sent- them packing them and then shipping them is too long. Invoices are way out of date when they arrive and orders are frequently picked incorrectly.”
Sorry that you found our order processing a bit slow. We have had some new staff in the warehouse, getting ready for Christmas, and it has slowed things down a bit. We trust we can improve this for you - thanks for taking the time to give us the feedback.
“Excellent product variety and extremely high quality. Rarely a faulty item or a discrepancy with an invoice. Always look forward to viewing their range and buying value for money which makes selling the stock so easy!”
Hi Kerri,
Thanks for the review. It's great to hear that you're happy with the quality and value for money of our products. Pleased that the items sell well for you.
Thanks for taking the time to post a review. It's great to hear that our service is pleasing and that the deliveries are getting through to you with no delays.
“I have been very happy with the quality of the products that I have purchased. I think the packaging looks good and the products have arrived in country Victoria without too many delays even though they have had to cross borders during such tricky times.
Thanks Eleganter and the delivery people.
From Jasper and Co Homewares.”
Thanks for your review Allison. We're pleased to hear that you are happy with our products and that our service and delivery times met your expectations. Best wishes for success in your new business. We look forward to building a good business partnership with you.
“Everything is always easy- from ordering on the web site to delivery. Great products and reasonably priced. Thanks-doing business with you guys is always a pleasure”
Hi Wendy, thanks for taking the time to review. It's great to hear that our products offer good value for money. Pleased to hear that we make doing business easy.
Hi Telma, I'm glad that we were able to ascertain that the product you had an issue with was from another supplier. Thanks for taking the time to sort this out. We're very pleased to hear that you are happy with our products.
“Great company to deal with and beautiful products too. They are always adding new things to the range and I love the modern colours. Definitely recommend!”
Hi Lynda, thanks for your review. We're pleased to hear that you are happy with our products and love the new colours. We're always trying to come up with good new toys.
