“Zen Living have been loyal customers of Eleganter for over a decade. They are a dream company to deal with, as well as stocking adorable products for kids & at very reasonable prices, which is great for retailers to make a good margin.
There deliveries are prompt, & packed well. and always keep us up to date with emails of their new products.”
“We love calling at Eleganter and choosing from the fabulous range. We always order more because there are new and interesting items that we ‘must have’! Kate and Ashleigh”
Thanks for taking the time to post a review Kate. We're happy to hear that we can always come up with something new to add some excitement to your range. There's more awesome new stuff coming in later this month in time for Christmas, and, just wait until you see the cool new stuff that will arrive early next year in time for us to show you "in the flesh" at Gift Fair in February.
“We were pleasantly surprised at the wonderful quality of the products. I would say 5 star except for the musical instruments, their boxes could do with a little improvement.”
Thanks for the feedback Keren. We always appreciate someone trying to help us improve our range. We'll make sure to review packaging standard.
Really pleased to hear that you loved the products. It's important to us as we are always trying to create a product range that is safe, high quality and reasonably priced.
“We have been trading with Eleganter for a while now. They are always great to deal with, we buy often and always get the same excellent service. The products are really good, we enjoy dealing with the people and buying their products. Delivery is always on schedule. Excellent service.”
Thanks very much for your review. It's great to hear that we are processing your orders quickly & efficiently and that we make doing business easy & enjoyable. We love looking after our customers and supplying you with great products to help you grow your business.
We're thrilled to hear that you are pleased with our products and service. We take both very seriously. Maintaining and growing a range of safe, quality, value for money toys is our priority. Our customers are very important and we strive to look after them.
Thanks for giving us some feedback.
Hi Sharon, thanks for taking the time to post a review. We're glad to hear that you are happy with our customer service and love the products. Happy to be of help.
“I did not receive the two boxes which were the delivery I paid for. I am still waiting to hear what is going to happen about the stock I have not received.”
“Good arrived quickly
The cutting food blocks were not as expected
The Velcro strips had come off each set and had to be restuck back on
I would be interested in hearing if this has occurred before and would look at returning the two sets I have as I can’t onsell them like this”
Hi Maria, thanks for taking the time to post a review. We're thrilled to hear you are happy with the service from both the warehouse and your wonderful rep, Heather - she's a gem. It's also very pleasing to hear that you appreciate our great products - we put a lot of effort into creating and maintaining the range.