Elegant Themes Reviews

Name: Elegant Themes
Rating: 4.79

4.8 Rating 224 Reviews

95 %

of reviewers recommend Elegant Themes

Company Reviews

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4.8

Based on 224 reviews

Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goran totally solved a really challenge problem by digging deep into the issue!”

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Posted 5 years ago

“Sometimes, it can takes a while before getting feedback, but when a divi support member helps, he's very useful ! Continue to improve that and it's gonna be perfect soon. Thanks”

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Posted 5 years ago

Thank you for your candid review Alex. We really appreciate you sharing your experience. We have been working on hiring more team members in order to handle the increased requests from our customers. We expect our response times to be much more improved in the coming weeks and hope to change this into a 5 star experience. :)

Posted 5 years ago

“Danke für die rasche und kompetente Unterstützung.”

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Posted 5 years ago

Thanks so much for sharing the 5 star experience! Our Support team works hard to provide fast Support. :)

Posted 5 years ago

“I can't say enough about Elegant Themes... Their products are incredible, the support staff even more so. They're the real deal and the best deal on the interwebs for WordPress professionals and those trying to look like one.”

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Posted 5 years ago

Thank you for the kind words Thomas! We really appreciate you sharing your experience. Our team works hard to provide awesome Support and we are happy it has helped you as a WordPress professional. :)

Posted 5 years ago

“Elegant Themes is always there to help, everything I ask, they fix. Great! Moreover, they respond quickly.”

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Posted 5 years ago

Thank you for the 5 star review! Our Support team works hard to respond promptly and resolve all requests from our customers. :)

Posted 5 years ago

“Goran was GREAT, and very prepared to help and support. Divi support team is one of the best support i have ever had to work with. Thanks a lot SUPERTEAM”

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Posted 5 years ago

Thank you for sharing your great experience Silvia! We are happy to hear your Support experience with Goran was so awesome. :)

Posted 5 years ago

“Nobody is perfect. Neither Elegant Themes' products yet perfect. But what is already perfect: their great and helpful support! Thank you.”

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Posted 5 years ago

Thank you for the kind words Nicolas! So glad to hear that our Support was helpful for you! We strive to provide the best most perfect Support every day. :)

Posted 5 years ago

“Elegant themes know their stuff and they stick with you to resolve any issue.”

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Posted 5 years ago

Thank you for the 5 stars! We really appreciate it. :) Our Support team works hard to get to all requests and we do stick with you to make sure the problem is solved.

Posted 5 years ago

“Goran is very attentive, professional, proficient, and good at what he does. To boot, he's nice. Thanks Goran for all your help! I greatly appreciate it.”

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Posted 5 years ago

Wow, thank you for the kind words Andres! We will pass on your review to Goran. We are so happy you had a great Support experience. :)

Posted 5 years ago

“Elegant themes team are really very supportive. Appreciate their efforts. Keep doing the good work”

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Posted 5 years ago

Thank you for the 5 stars Ruchi! We are so happy to hear our Support team gave you such a great experience. :)

Posted 5 years ago

“Fantastic service once again from the team at Elegant Themes, confirming I made the best choice signing up and choosing Divi for my website projects. The team are very patient and understanding and do all they can to get modules set up and running to match a web designers vision in our minds! Thanks team :)”

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Posted 5 years ago

Appreciate the kind words. :) Our Support team works hard to listen to our customers and provide as much help as possible. Glad to have you on the team!

Posted 5 years ago

Thanks so much for the awesome review! We really appreciate it. Glad to hear our Support team got you up and running. :)

Posted 5 years ago

“Provided multiple solution options to help me solve an issue. Issue was solved to exactly what I was trying to do.”

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Posted 5 years ago

Thank you for the awesome review Eric! Glad to hear that your experience with our Support team was so great. :)

Posted 5 years ago

“What a fantastic tool to do personalized and creative looking pages. They have very good training videos and in case you face a problem they also serve you quickly. Made even short CSS for me.”

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Posted 5 years ago

Appreciate the 5 star review Eeva! So glad to hear that our Documentation has worked out so well for you and that our Support team has assisted you quickly. :)

Posted 5 years ago

“quick and helpful every time.”

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Posted 5 years ago

Appreciate the 5 star review Nina! Glad to hear that our Support team was quick and responsive. :)

Posted 5 years ago

“I had an issue with a 3rd party divi plug in the had broken the Divi themed site I was building. Goran from Elegant Themes spent lots of time and effort into finding and fixing the problem and saving the day! Above and beyond the call of duty and very much appreciated.”

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Posted 5 years ago

Thanks so much for sharing your experience! We are glad to hear Goran was able to narrow down the issue. Our Support team works hard to assist all our customers even when it comes to 3rd party plugin conflicts. Appreciate the kind words. :)

Posted 5 years ago

“Choosing a theme is subjective, but this is hands-down the best theme I’ve ever used. What I am most impressed with – the support team. It is not often talked about, but shoutout to the support team for solving my problems whenever I need help. Love it!”

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Posted 5 years ago

Wow. Thank you for the kind words Gene! We are glad to hear that you think Divi is the best. Our Support team works hard to get to all requests. We really appreciate the feedback. :)

Posted 5 years ago

“Divi is so flexible and has lots of great features. I really only use this theme to design pages. Thank you.”

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Posted 5 years ago

Glad to hear Divi has been working out great for your! Thank you for the 5 star review. :)

Posted 5 years ago

“i just want to thank tou guys for the help, i fixed my issue. i just would like to recommend have more agets so the replys could be faster.”

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Posted 5 years ago

Thank you for the 5 star review Edgar! We really appreciate the feedback. We are looking to grow the team to improve our response times even further.

Posted 5 years ago

“Excellent technical service, very happy to acquire DIVI, thanks”

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Posted 5 years ago

Thank you for the 5 star review! So happy to to hear about your great experience with our Support team. :)

Posted 5 years ago

“Goran was very patient and thorough. Thank you so much!”

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Posted 5 years ago

So happy that Goran was offer a great experience! We really appreciate the 5 star review. :)

Posted 5 years ago

Elegant Themes is rated 4.8 based on 224 reviews