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Elephant Stock Reviews

4.8 Rating 24,884 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 24,884 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

Write Your review

Elephant Stock 5 star review on 24th April 2025
Martin Roubal
Elephant Stock 5 star review on 24th April 2025
Larry Del
Elephant Stock 5 star review on 24th April 2025
Larry Del
Elephant Stock 5 star review on 23rd April 2025
Nancy Lorsung
Elephant Stock 5 star review on 23rd April 2025
Nancy Lorsung
Elephant Stock 5 star review on 23rd April 2025
Shayne Gottlob
Elephant Stock 5 star review on 22nd April 2025
Nigel McIntyre
9771
Anonymous
Anonymous  // 01/01/2019
Orded the Harry Potter houses canvas and when I went to hang them (I ordered 18"x 18") I received 8" x 8" and on my Harry Potter Hogarts Castle canvas you can see a finger print that was captured during the creation of the print. That is not to be mistaking for the streaks for artistic purposes.
Helpful Report
Posted 9 months ago
I didn't like the finishing. I thought when it says Made in America , It will come out the best.
Helpful Report
Posted 9 months ago
We received a personalized travel map with names of people we have never heard of before! I called immediately and spoke with an actual person who took the correct in formation but I have not heard a peep from anyone since.
Helpful Report
Posted 9 months ago
The print has creases in it. Very disappointing.
Helpful Report
Posted 9 months ago
They lighted the color, instead of being orange it was pink, they made the mistake and because It was custom they can't refund or fix it! I am waiting for their team to see if they can do anything for me, I'm so disappointed!
Helpful Report
Posted 9 months ago
Customer service is terrible, sent my order to wrong address even after speaking to a rep giving thr correct address
Helpful Report
Posted 10 months ago
wont order anything ever again
Helpful Report
Posted 10 months ago
I should have known better than to order from a site called "Elephant Stock" but I'm an idiot! I placed an order with an expected delivery date of "by June 1st." It arrived on June 4th...no big deal except...that I was ALL excited to see my new artwork. Delivery was still fast so I can't complain. It was on June 4th that I finally got to open my highly anticipated above-the-couch art. I opened my package...and well...while the print is exactly as pictured and better quality than i anticipated from a place named ELEPHANT STOCK...the frame looked like an ACTUAL elephant got to it!! LIKE MY FRAME...I was CRUSHED! Contacted customer service and provided pics and the response was diligent..apologies and a quick replacement shipped. Replacement received today. No damage (either time) to the outside of the box. I open the box and this appears to be wrapped nicer than the first. I had such high hopes...I told you...I'M AN IDIOT! Removed the first layer of packaging and BOOM...cracked. Requesting a refund. I could have had a better (and wayyy cheaper) piece of art with a trip to Dollar General.
Helpful Report
Posted 10 months ago
Horrible.
Helpful Report
Posted 10 months ago
Not as advertised.
Helpful Report
Posted 10 months ago
Customer service sucks, they don't send proofs before they send the order out, so don't expect one and when you call them it's really hard to even understand what they're saying. And will tell you a supervisor will call you later but they never will they'll just ship your order out. The hangers are all offset none of them are perfectly centered and are not the same height so if you're trying to use a laser and do the math it's going to be wrong because they've already ruined it for you. I've ordered pictures elsewhere before and they came in with a hard board behind the canvas, this company they don't do that so it will be very easy to rip through.
Helpful Report
Posted 10 months ago
The product is the worst I’ve ever seen. It is a laser printed elephant on a cheap piece of fabric. I thought it was going to be a print. I paid $625.00 and threw it in a pile to be thrown away. Horrible just horrible . I have no idea what your return policy is.??? I’m so very disappointed. I don’t know where to find the return policy
Helpful Report
Posted 11 months ago
I need someone to contact me today.!!!!
Helpful Report
Posted 11 months ago
My picture was broken I tried to reach out to the company but it's not that great with customer service.
Helpful Report
Posted 11 months ago
I feel this was over priced for the quality of your product.
Helpful Report
Posted 11 months ago
It took over a week to receive these prints and you are 20 miles from me. I could have walked to pick them up. I work in Plano and want to return the martini glass wall art. What is the process?
Helpful Report
Posted 11 months ago
Truly shocked at the lack of quality control. And thus far, customer service follow up. At this point, I would not do business with Elephantstock again.
Helpful Report
Posted 11 months ago
My artwork Arrived Damaged. very Poor packing job. Very Inconvenient and upsetting for a $ 430.00 dollar piece. You ask how you did. Should I continue and answer that question ?
Helpful Report
Posted 11 months ago
I received an incomplete order. There were some missing parts. I contacted costumer service and they said that they were looking into what happened. At the end, it took so long for then to give me an answer that we decided to return the wall art. Poor comunication
Helpful Report
Posted 11 months ago
The painting came damaged. Several emails were sent to the company with pictures showing the damages on the painting and every time I followed up on the status of my refund, they would say they didn’t receive the email. I will continue to follow up. I want my money back. Poor customer service.
Helpful Report
Posted 11 months ago
Elephant Stock is rated 4.8 based on 24,884 reviews