“Poor customer service. Never received my package. Sent me a tracking number that showed package went to another customer in another city. Never answers phone nor emails. Had to put in dispute with PayPal and UPS to get my money back. I WILL NEVER ORDER FRIM THIS COMPANY AGAIN.”
“Return window is not long enough. I received my order during a very (unexpected) busy time. Did not care for 3 of my purchases but am unable to return them. Unfortunately, I checked for return in 3rd week from ordering.”
“One of the drawstring I purchased, had for about 2 days went to put it back on the string broke. I’ve done had plenty of drawstrings before had no isssues, I feel like I wasted my money.”
“My experience with Elevate Styles was extremely disappointing. I ordered several Sensationnel Dashly Unit 1 in various shades from the clearance page. My order was cancelled with no explanation. The items are STILL available (but at a much higher price!) on the site. Eleveate Styles didn't want to honor their advertised sale price, so they cancelled the order. I won't be shopping there again.”
“That wig wasn’t the BS401 & they were out of the color I wanted. The BS401 is a number 1 favorite wig of mine that I love to order a lot and what I was sent was definitely not it or worth it.”
“I'm very upset with this site. I was send a unit that had to be a return due it was short on one side look like it was cut and the color was not what I ordered. When i communicated with an agent after several messages I was given $5 for a unit that in the end had to throw away.”
“It's been 1 month since I received the product, when I made the purchase in the cart it said it was 20 working days and 30 have already passed! The shipment hasn't arrived yet and I don't even know what the wig looks like, the shipping method is terrible and anyone who is undergoing cancer treatment would have even more difficulties with this horrible logistics, anyone who is a Brazilian customer will have difficulty tracking it like this As I have, there is no quality that makes this suffocation and frustration worth it. 🇧🇷🇧🇷🇧🇷🇧🇷 👎👎👎”
“I ordered a wig from elevatestyles on 22/11/2024 and today is 5/12/2024 and the wig has not arrived yet. Wig Kamala did not arrive in the Czech Republic.”
“I think the website is fine, but I was sent the wrong color and have reached out through the shop app, the website and the text message line with no response yet. :(”
