“Be ware they shipped out 6 units in a thin plastic bag using tape from the EAST Coast to the WEST Coast.
3 of the units packages were damaged in the shipping. 3 of the units were incorrect I wanted #34 but received #43.
The lack of customer appreciation is unbelievable.
I contacted the vendor and they replied with their return policy. The irony. They want a damaged free package but did not use quality packaging shipment.
No apology for poor quality shipment. The lack accountability, The threat that I will be charged 20% more re-stock fee was a shock.
I will be donating the units to a shelter. I rather donate to a cause.
Of course I will not purchase again.”
“I like the company 99% of the time shipping is quick.
I have been a customer for a long time and if I've ever had an issue the customer service department is very responsive.”
“i have not received my order that i placed more than 2 weeks ago. no tracking website was given to me when i emailed and ask the gave me a GEglobal website that is saying processesing for hours when i try to track my parcel. also i had to download a shop app just to try track my order only for it to say we can't find your tracking number then it said delivered. like really? no one is giving me an answer. where is my order? ????”
“I'm very dissatisfied. I been reacting out for days about a package I never received and you keep doing his telling me it was delivered. It might have been delivered but not to see. The lack of concern is disheartening. I will NEVER purchase from this company ever again. And I reported this company to the BBB.”
“Iv never been so happy with the units that I get!
I love the different collections & the new styles. It’s great that the website is easy to navigate & customer service is always quick to help me out; super lovely team. Thank you :)”
“It's difficult to find a wig that's not laced, but I found a non-laced wig through EIevate Styles and was very impressed with the product. The color ordered was darker than what I thought it would be, but I was able to color it to my taste since it's 100% unprocessed human hair and again, it wasn't a laced wig.”
