“The website is not user-friendly.
I had no idea when to expect my order, I was invited to download the app called shop.
I chose not to download this app because the package was coming via USPS & and you can very easily track through them.
Unfortunately, that service was not available at the time I placed my order.”
“I absolutely love the hair I'd live to do reviews or be their advertiser I do my own styles and I'm ordering more as we speak or I could represent and share the hair on all social media if you'd supply my products thank you however love the hair texture colors❣️”
“My package arrived well prepared and I am very happy with my wig as it’s transitioning to winter. However, I was not happy with the communication regarding the shipping of my purchase and I felt like that aspect could be better, as I was concerned that this could be a scam. Other than that, I am satisfied. I would order again but I think communication is needed to retain good customer relationships.”
“This was my first time purchasing from your site and I must say that I am very pleased with not only the wigs I ordered but also with the timely delivery of my purchases. I will be a repeat customer. Keep up the good work!👍🏾👍🏾”
“Disappointed that my order was delivered longer than advertised on the website. I also did not like having to upload The Shop app for delivery updates when I should be able to access my account on the Elevate Styles website for these updates.”
“Wigs were okay. Some colors were off from what i anticipated. My order didnt ship out for a week then also took longer than expected. Did not make it in time for my event even with ordering it ahead of time.”