“Hello. I recently purchased a lace front wig from your organization that was due to be delivered on March 7. I paid the extra money for express delivery and unfortunately, as of day I still have not received my order. Very disappointed.”
“I am grateful however disappointed.
First, thank you for hanging in there and following the delivery, I finally received my 2 wigs.
I love the wigs.
Disappointed because 1. Of the wigs was in a used condition and that was absolutely not what I needed because of alopecia scalp. I didn't return it because of the headache shipping.
Thanks again for the 1 beautiful wig, I love it. And the experience was felt.”
“The wig is very nice. Would order more, but part is overly wide, very noticeable.
Had to buy products just try and hide the knots. If the part abd knots were not so noticeable, would buy all you have. The knots really are a pain in the but.”
“I am giving Elevate Styles 3 stars because I had to wait almost 2 weeks to get my shipment. I do not understand why it had to take so long, especially when another wig company once got my order to me in a matter of days. Bottom line: order from Elevate Styles when you want a good price and good quality wigs. But only if you don't need them right away.”
“The website is not user-friendly.
I had no idea when to expect my order, I was invited to download the app called shop.
I chose not to download this app because the package was coming via USPS & and you can very easily track through them.
Unfortunately, that service was not available at the time I placed my order.”
“Disappointed that my order was delivered longer than advertised on the website. I also did not like having to upload The Shop app for delivery updates when I should be able to access my account on the Elevate Styles website for these updates.”
“I love the wigs very trendy and beautiful. My only issue the long wait for shipping. As there is no shipping method that is quick and fast if you have an occasion that you want to go to and you need your weeks urgently it takes up to 10 to 15 days even with things like DHL or UPS, which are supposed to be very fast, I always choose this method for shipping, but my things never come on time And nothing is shipped and business day as they claim otherwise the products are beautiful. The weeks are good quality very very trendy variety different styles.”
“Receive the wig with the package unsealed, but inside everything seemed correct.
Don't have always a response from the customer service but they helped.”
“Elevate Styles has a great selection of crochet hair, but they limit their customers as to how much hair they can buy. I needed to buy 6 packets of crochet hair but the system only allowed me to buy 3 packets. I think that’s unfortunate because my braids don’t look so great since I ran out of hair.”
“The unit is amazing , I am currently wearing it actually but the shipping process is really really bad…
We can’t even have some updates about the delivery progress which is unfortunate.”
