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JM Embroideries & Collectibles Reviews

4.9 Rating 4,560 Reviews
99 %
of reviewers recommend JM Embroideries & Collectibles
4.9
Based on 4,560 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Anonymous
Anonymous  // 01/01/2019
I found that the threads I ordered were exactly what were advertised. The service and delivery was swift and well done. Thanks heaps for such good service. Anne Vanderpol
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Posted 2 years ago
Very fast delivery. Very impressed.
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Posted 2 years ago
Great Selection of sewing cotton that I couldn't find elsewhere. Parcel arrived very quickly and buying from the site was very easy.
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Posted 2 years ago
Excellent and prompt service. I have purchased from JM Embroideries often and have found them easy to deal with.
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Posted 2 years ago
Great service, fast and efficient. Great products.
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Posted 2 years ago
They could supply an item that was unavailable locally.
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Posted 2 years ago
Great product and excellent service, order ready for pick up super quickly and so lucky to have a local supplier who stocks items that can be difficult to find even online!
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Posted 2 years ago
Excellent customer service. Prompt processing and shipping.
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Posted 2 years ago
I'm in Brisbane, ordered goods on Sunday afternoon, they were in the local PO by Tuesday. Excellent service and a wide range of product. Very Very happy,. The goods were ordered for an elderly family member. She is absolutely delighted with the products.
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Posted 2 years ago
I was impressed by the speedy attention to my order which resulted in a quick delivery. I will not hesitate to order from JM Embroideries & Collectables in future.
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Posted 2 years ago
Recently purchased Oliso Smart Iron and was really happy with how quickly it arrived. It is the best iron for quilters and was really hard to buy in Australia until recently. Very happy with my purchase and customer service.
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Posted 2 years ago
I ordered the Triumph Light Box Carrybag and it did not disappoint, excellent quality and excellent service. Thank you so much, I will be back! 😊
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Posted 2 years ago
Fantastic service. Prompt reply to email enquiry. They ordered stock for us when the item was out of stock on line and delivered promptly. Would definitely deal with this company again. Thank you again for your wonderful service.!
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Posted 2 years ago
Excellent service in all respects. Products arrived promptly and as advertised. I will definitely continue to buy from this company.
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Posted 2 years ago
A good starter
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Posted 2 years ago
Very Happy with my purchase and price and Fast delivery . Regards Maree
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Posted 2 years ago
Have now ordered a couple of times and I’m very impressed with their service and prices. Will definitely use again.
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Posted 2 years ago
I still have not received my order that I purchased on the 16/6/22. I have used the tracking number that was provided and it says it has been processed on the 20/6/22 but nothing after that.
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Posted 2 years ago
Hi Shai, Firstly, sorry to hear that your parcel has not arrived as yet. I can see today you opened a case with Australia Post - the best idea to do first. Please keep us informed as to the outcome via our contact page on our website ( https://www.embroideries.com.au/contact-us )so that if necessary, we can also follow it up with Australia Post. Please also in future, contact us first before giving us negative feedback ratings here, as we will always work with our customers to ensure they receive their items. You will also note from tracking, that we posted your package on the 16th June, the same day of your purchase, therefore, once posted, it is out of our direct control, and therefore, the negative rating should be actually given to Australia Post !!
Posted 2 years ago
Recently bought Oliso iron, excellent price and fast delivery.
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Posted 2 years ago
Easy to use Website. Prompt and efficient service. Goods arrived promptly.
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Posted 2 years ago
JM Embroideries & Collectibles is rated 4.9 based on 4,560 reviews