Login
Start Free Trial Are you a business?? Click Here

JM Embroideries & Collectibles Reviews

4.9 Rating 4,413 Reviews
99 %
of reviewers recommend JM Embroideries & Collectibles
4.9
Based on 4,413 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
I ordered three knitting needles in the blue packaging as advertised thinking they are made in England, but I received the ones that were made in India. Please update your online store according to the stock you have.
Helpful Report
Posted 1 year ago
Hi Mia, Sorry to hear that you thought they were made in England, at no point in our listing have we ever stated where they are made. The listings also state "(NB Packaging may vary)", and all packaging we have here, both the blue and pink packaging all state on the back of the pack that they are made in India. I have also spoken to the Birch rep, and he has stated that all the Birch circular needles are made in India.
Posted 1 year ago
Great service. 5/5
Helpful Report
Posted 1 year ago
good products at reasonable prices, prompt delivery and great service, i'll shop there again
Helpful Report
Posted 1 year ago
Delivery prompt and as ordered.
Helpful Report
Posted 1 year ago
I thought their service was quick and efficient.
Helpful Report
Posted 1 year ago
First came across JM Embroideries last year thinking that it would be a once off purchase but I find that I keep coming back to this website. I love to browse and see that there is and I have now made a number of purchases and I am sure it will not be the last time!! Highly recommended.
Helpful Report
Posted 1 year ago
Service and communication was good. The coins made a lovely addition to a present for our friends that are travelling overseas. They loved it.
Helpful Report
Posted 1 year ago
Very happy with your service. I had updates all the way so I knew wher my parcel was. It arrived in really good time, intact and all present. I love Isord threads but havent been able to find a reliable supplier so i am very happy to have found you !!
Helpful Report
Posted 1 year ago
Very pleased with the fast response to my order. Will certainly use this company again.
Helpful Report
Posted 1 year ago
Quick delivery and product was correct!
Helpful Report
Posted 1 year ago
Fantastic customer service as always. Can highly recommend purchasing from this excellent and friendly store.
Helpful Report
Posted 1 year ago
Very prompt service. Parcel arrived quickly and well packaged.
Helpful Report
Posted 1 year ago
Great service, my order arrived very quickly. Will certainly purchase from you again.
Helpful Report
Posted 1 year ago
Great service , everything came as ordered . Would totally recommend
Helpful Report
Posted 1 year ago
Always excellent and prompt service. Fair prices. Definitely recommend!
Helpful Report
Posted 1 year ago
Wonderful service and a great range of products.
Helpful Report
Posted 1 year ago
No improvement required - amazing service!!
Helpful Report
Posted 1 year ago
So happy with the range, price also good, service fantastic and quick postage, this is my come to place for my embroidery needs, thank you for great service
Helpful Report
Posted 1 year ago
After trying various gold threads, and the need for a silver thread, I was extremely happy with the Madeira threads I had ordered from you - they are about the best metallic threads I have used. The pattern showed the 'Rising Sun' done in colours that neither my husband (ex military) or I was happy with. So I searched around to find exactly what I was after to do that part of the project as it should be done - in gold! Thank you for a thread that worked. Cross-stitch is finished and in for framing.
JM Embroideries & Collectibles 5 star review on 24th June 2023
Helpful Report
Posted 1 year ago
Excellent product and very swift delivery very impressed with this trustworthy seller in my opinion
Helpful Report
Posted 1 year ago
JM Embroideries & Collectibles is rated 4.9 based on 4,413 reviews