JM Embroideries & Collectibles Reviews

Name: JM Embroideries & Collectibles
Address: 122 Commercial Road, ,, Morwell
Rating: 4.94

4.9 Rating 4,412 Reviews

99 %

of reviewers recommend JM Embroideries & Collectibles

4.9

Based on 4,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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JM Embroideries & Collectibles 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

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“quick delivery and nicely packed, clear communication from start to finish, very happy”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“I was delighted by the service. I received my order promptly and intact.”

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Posted 10 months ago

“Thank you...prompt service...helpful when I made a mistake with my order.”

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Posted 10 months ago

“Wonderful communication, great prices & fast delivery. Will shop with JM Embroideries again! Thank you.”

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Posted 10 months ago

“This was the first time I have ordered from JM Embroideries & Collectibles and I was super impressed. The order was easy to complete on line, it went through quickly and the order arrived safe and sound and quicker than I thought it would and the DMC thread I ordered was cheaper that buying it locally. Thank you so much. I will definitely order from you again. Lee”

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Posted 10 months ago

“Very prompt postage. Website was easy to use and colours of threads were accurate to when I received them. Good pricing!”

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Posted 10 months ago

“Always very quick with posting and a pleasure to deal with. My go to for all things embodying”

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Posted 10 months ago

“Very happy with the service . Received my goods promptly excellent place to shop .”

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Posted 10 months ago

“As described. Quick service. Bought online. Good price.”

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Posted 10 months ago

“fast and friendly service, thank you”

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Posted 10 months ago

“all good no complaints at all😊”

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Posted 10 months ago

“Very quick delivery from purcgase to receiving products. Prices were excellent as well Will use again in future”

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Posted 10 months ago

“quick response to the order, the rate per metre was very good. Generally pleased with the order however there was a large selvedge flaw in the middle of the 4 mtr length that i am not so happy about. Not going to return this however, I will work around the flaw.”

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Posted 10 months ago

“I purchased a large piece of Aida Cloth for my daughter who has just started doing a lot of cross stitch and is enjoying it very much. I have been unable to purchase it in one large piece here. So I am happy that I can get it cut to the size that I want from your online store. And also Christmas fabric to do some Christmas presents. I love the quality of your fabrics and love shopping on their online store. Great service I get and tracking information they send me. So I know when my package is on the way to me. I received it in a short time and packaged wonderfully. I have also brought Rasant 120 Thread in 2020. Thank You.”

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Posted 10 months ago

“Company got its money, supplier got its money, I didn’t get what I was and am still waiting to hear if I’ll get replacement yarn or need to purchase, won’t deal with this firm/s again, have been chasing answer - nothing to date”

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Posted 10 months ago

Hi Virginia, We have been corresponding via email, and we had established your first issue re thread colours and had that sorted (please check your emails). As for you wanting to purchase extra thread for the kit you purchased, we are awaiting to hear from the new company dealing with this brand, as the original company we purchased from was taken over by Birch creative. Unfortunately, some companies move slowly, and it has been all of 4 business days so far and we have not heard back. Since a lot of this stock is possibly in transit from the old importer in Sydney to Birch in Melbourne, it could take a little time to get extra thread sorted for you. In the meantime, you have the kit, and all the thread needed to complete the kit within it. All we can do is apologise for the delay in finding out about the extra thread you requested, but until suppliers reply to our queries, we are unable to assist further.

Posted 10 months ago

“Very good business good communication skills,prompt service will continue to shop with this business”

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Posted 10 months ago

“Very good service and product is excellent”

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Posted 10 months ago

“Very Prompt. Very good work”

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Posted 10 months ago

“Product was as described and really quick delivery”

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Posted 10 months ago

JM Embroideries & Collectibles is rated 4.9 based on 4,412 reviews