END. Reviews

“ Pls do not buy from this company, worst customer service in history They will send you standard emails and will not look into you complaint I still have over 1000 pounds with them and have not received a refund for over 4 weeks and counting If you know what is good for you do not buy from the company, I assure you will regret it like me ”

“ I contacted them to complain but the customer service person played dumb, directing me to returns processes and not answering my question when I specifically sent a screen shot of the "free returns" in my confirmation screen of the order. ”

“ Terrible customer service! They sent my order back before I had time to collect it so I asked them to re-ship it back to me to find out now they are just refunding me and ignoring my emails. ”

“ Their customer service is terrible and unhelpful. ”

“ They have the worst customer service. ”

“ Horrible, I mean HORRIBLE customer service. Please do your shopping else where there’s truly no benefit to shopping with them. ”

“ Customer service lacks urgency and efficiency. ”

“ When the tracking showed the return was delivered back to them, they refused to reimburse me back for the return telling me "can you wait another 24 to 48 hours?" Their customer service is a joke. ”

“ No refund in 3+ weeks, paid for a trackable service like they suggested and it was delivered and signed. Nothing since! Emailed over 10 times and have received the same automated email about returns everytime. No answer on customer service line either. Absolute joke! £300! ”

“ I am beyond frustrated with END. Trainers lost at DPD depot and have been able to raise a response via phone, voicemail or email for about a month now. Live chat has been switched off. Dreadful customer service. Maybe this will solicit a reply! ”