eneba-com Reviews

“ Scam. They give me a product that doesn’t work. They don’t want to refund me… SCAM ”

“ I purchased a €50 Steam Gift Card key from Eneba for €65, only to find out that the key was already used. When I contacted customer support, they refused to provide either a replacement key or a refund. Extremely disappointing experience – I expected much better service. Be cautious when buying from here, as you might not get what you pay for. ”

“ Tinder code did not work. Makes you jump through a hundred hoops to try and get a refund. After managing to open a dispute - which was not easy - they are telling me "I" must contact tinder and ask why the code is not working. This is absurd. They sold me a Tinder code. If it is not working it is THEIR problem, not mine, not Tinder's. ”

“ Payment went through, no digital key nor refund received, customer service unresponsive. ”

“ All worked fine but when I complained about one of them not working and requesting to be replaced after several attempts to activate it and providing numerous proof of a faulty digital key, Enable not only showed complet incompetence in dealing with costumers as they run me around in circles via emails as none of their staff knows how to read up previously conversation within an open created ticket but they keep repeat same rubbish to me and not resolving the issue or offering a refund as clearly stated on their app as if a digital key is faulty I'm entitled to a refund. ”

“ They say that because I opened the download my request for a refund is invalid, but how could I know that it wouldn't work without opening it. ”

“ I wasn’t even asking for a full refund—though I believe it would have been justified—but at the very least, I expected recognition of the issue and some form of compensation. ”

“ Recently i purchased a google play store gift card that cannot be redeemed, immediately contacted eneba customer support reporting what happened and asking for a refund, they told me to contact google support. So 50€ trough the drain . In the past never had any trouble with game Keys. ”

“ Despite this proof (that they requested themselves) they refused to refund me. ”

“ Eneba refused to refund the purchase because the code was used after my purchase. ”