eneba-com Reviews

Name: eneba-com
Rating: 1.24

1.2 Rating 196 Reviews

5 %

of reviewers recommend eneba-com

Company Reviews

Questions

Metrics

1.2

Based on 196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

67559967

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not the type to want to review any entity, but this company got me doing it! If I could I would give them a zero star! That’s how bad their product (lack of clarity in product descriptions) and worst of all their customer services. I bought an item that was downloaded but it was in the wrong gaming platform. After sent ticket and tons of email exchanges, they refused to refund or make it right by providing me with anything close to what I have purchased. They cited terms of agreements!!!! Don’t waste your hard earned cash in here! There are more customer friendly gaming entities out there!”

Helpful Report

Posted 4 years ago

“‼️‼️‼️DO NOT PURCHASE THEY ARE CROOKS‼️‼️‼️ I just purchased an Xbox game pass and games live. It did not work. My 14 year old son used his pocket money. The key did not work. It did not give him access to Live. I contacted customer services and they basically said tough.‼️”

Helpful Report

Posted 4 years ago

“This site is horrible, They won't reimburse my purchase Worse yet, I put a review on trustpilot and they had it reported and removed, I have send the information trustpilot asked for but doubt they'll put it back online, which means eneba is manipulating their score there, and the 3.5 rating here is probably a lot closer to what a horrible company this is”

Helpful Report

Posted 4 years ago

“NEVER BUY ANYTHING FROM THIS WEBSITE! I tried to buy a game, was charged and didn't receive it. If you get scammed, try to contact your credit card company.”

Helpful Report

Posted 4 years ago

“They betray people. Some people get a used key and i got a key but the game does not work. The mail service is very, very bad and really stupid. I will never buy a game there!”

Helpful Report

Posted 4 years ago

“Really bad sellers or scammers? Wrong descriptions and no refund for wrong Key delivery.”

Helpful Report

Posted 4 years ago

“If your code works the first time you are in luck. If it doesn't, you're in for a roller coaster! So far, 1/3 of the games worked the first time. I'm currently waiting for the response on one of them. It's been 2 weeks, and they decided to ignore me. Just buy on Steam, IT IS JUST NOT WORTH IT!!!”

Helpful Report

Posted 4 years ago

“Scam! They are selling used keys, after adding few negative opinions they decided to refound. Excepted time for refundation is 28 days!!!”

Helpful Report

Posted 4 years ago

“Poor customer service and even worse webSite experience. Click on PSN > Fifa20 Points .. takes you to Origin and or Xbox. Purchased the incorrect product twice and noticed when tried to redeem in my console. I reached out to them and they said they weren’t going to refund me because I had “opened the key”. Will never shop there again. FYI- Amazon has better prices, hassle free, and if you ever have an issue you can actually speak to someone nice that will always try to help you.”

Helpful Report

Posted 4 years ago

“Purchased a code and it was a duplicate code. Shitty site”

Helpful Report

Posted 4 years ago

“I ordered a fortnite skin key from them with a vbucks bundle. The code immediately registered as "inactive" upon trying to redeem it. I've been in contact with customer support and they keep making me jump through hoops before they will refund me my money. The next step is for me to talk with PS4 customer support and they want screenshots of the entire conversation before they're refund me. Its not worth the hassle at this point. BUYER BEWARE”

Helpful Report

Posted 4 years ago

“CAUTION. SCAMMERS. I purchased a game 16 days ago from there. They sent me a key that had already been used. They asked for screenshots of my library and licenses which i provided almost 10 day ago. Since then they stopped responding to emails. DON'T BUY ANYTHING FROM THEM. They might have cheap prices because that's what they want to achieve, to scam people. Avoid this store.”

Helpful Report

Posted 4 years ago

“They have not refunded me”

Helpful Report

Posted 4 years ago

“I bought 3 key's from eneba, everything was ok, tonight i decide to buy Dirt Rally and Assassin's Creed Origins from the seller Best-Pick, i recived a Steam key for Dirt Rally that works and a picture of a key for Assassin's Creed Origins. When i opend the picture a letter from the key was a little bit erased but i figured out what letter was, when i eneterd the key to my uplay account guess what the code was already been activated on another account. The support team reply my 6 days ago: " We are still waiting for a reply from the supplier." 12 Days and no new key or refund. My case was assignet to a guy Bill Jagger 4 days ago, and the priority was set to urgent but nothing else. 12 DAYS AND I'M NOT ABLE TO PLAY THE GAME I PAYED FOR!!!!”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Terrible! Purchased a key. Payment went through did not receive the code.”

Helpful Report

Posted 4 years ago

“I bought a product by mistake and they refuse to refund me. Unethical scumbags. Do not let them steal your money like they stole mine”

Helpful Report

Posted 4 years ago

“I bought doom eternal, which failed to activate. After getting in touch with customer support and providing some screenshots they request, I never heard back from them. I even requested a refund, which they never responded to. So in essence they took my money while failing to deliver the product. I strongly advice against using this provider.”

Helpful Report

Posted 4 years ago

“So.... Ik so many pople are mad but its not the website its like amazon poeple are gonna scam its a grey market look that up.”

Helpful Report

Posted 4 years ago

“Transaction fraud. Never buy anything from those people!”

Helpful Report

Posted 4 years ago

eneba-com is rated 1.2 based on 196 reviews