“Asking me what the quality of the quotes were when I haven’t received any and nobody called me at the appointed time to discuss is poor. Do not make any further contact please.”
“Hard to review positively. The guys who worked for the installation company did a great job and I’m happy with the system, battery and panels. However, the last I heard from energy matters was on completion wanting final payment. When there were a few delays and problems with the installation, energy matters were of no help whatsoever.”
“Energy Matters is great, not only does it allow me to compare the plans offered by the energy providers but most importantly it prompts me to undertake a review of my current energy cost. Energy Matters has enabled me to make significant savings on my energy bills
Great Service”
“Easy to use and I managed to "finally" find a deal better than my Alinta deal (3 years with them) and switched to Simply Energy on a great deal saving $400 per year”
“We went with Solar Harbour, the only company that actually came out to see us in person, the other two just emailed or texted the quote, I think the personalised service is better for customer service, they are actually installing the system tomorrow, very pleased with the service.”
“only one provider called.
The quote that I got was done without asking me questions or making an assessment of my personal needs or roofing specifications.”
“Genuinely considered changing phone number just to avoid the constant spam and calls that resulted from using this service. Arguably not energy matters fault, I certainly did receive calls, but the businesses they partner with are ranging from scams to just ordinary incompetence.”
“Had 2/3 solar installers contact me and both were very professional. One of them gave me a super quote for a 6.6kW solar system (iGreen) installation on my rural property which was to good to resist when I did my research. Thanks to Energy Matters for putting me in touch with them, cheers.”
“Got three quotes and went with the cheapest one which was Solar Red and they appear to be a scam company - paid my 100 dollar deposit and have heard nothing from them for over two months despite emails. Suggest you get rid of scam companies from your list of potential quoters”