“It felt as though I was blind sided into giving my information. The promise of 3 quotes suggested they would be provided at the completion of submitting my details not that I would have to speak to three agents to get the quotes. Inefficient for both parties.”
“Had previously used Energy Matters, so thought I would try them again, so contacted them for a quote never heard anything back so ended up going with someone else”
“Requested a quote for.a battery install. No quotes were received. Just a single badly worded email that claims to have called me, despite not having any missed calls or voice mails to my number.”
“Now the system is final instates I have a few concerns about the installers. I own a 1995 VS SS commodore which has had pieces of the vehicle missing form it. I brought the vehicle brand new in 1995 and I always park it in my driveway. The car has sat in the same spot in the time I have own it. I am a disabled person who has been in bed for 30 months and I did go out and see the vehicle because I had some work done on the seat one day and the feather were on the vehicle and an OT (Operational therapist) took me out the next day to try out my electric wheelchair out after it had been repaired and the feather were gone. How my vehicle is parked you can't see the front boards so a person walking along my footpath wouldn't see these item. Now I am not complaining about the work down but from my bedroom u can here people”
“Took months for Energy Matters to respond to my request.
I have a system that I wanted to upgrade. Electrican who I ended up talking to explained that it could not be upgraded, but did concur that the increased utility value was not worth the cost of a new system. I will be back when current system has reached its end of life.”
“How can I comment on this so called impressed quote when I haven't heard from you? Get someone to EMAIL me rather than I assume phone me as NBN phone lines often screw up. Then I will contact them to make an appointment to come out and have a look at what I want.”
