“Just over 9 years ago I had a very good experience purchasing solar panels through Energy Matters. On this occasion I have had the misfortune of having to deal with two companies applying hard sell tactics to the point where I had to ignore all further email, text and phone correspondence. It is bad for your company to be associated with sales of this type. The companies concerned are Joe Hansen of Solar Tech Systems and More Green Energy. If you look online you will find negative reviews of these companies and complaints about their sales tactics. More Green Energy has a particularly bad reputation of delivering solar panels by manufacturers not in the quotation and of having a nonexistent after sales service with numerous customers complaining of faulty installations.
I am happy to wait now for replacement panels and a battery system. I will seek advice from friends who have had successful installations from reputable companies.”
“I have nothing against or for Energy Matters, however you asked "are you impressed with our competitive quotes"? I was told I would get 3 quotes from 3 different providers (for a battery). I completed the online information & requested a battery quote only, as I already have 16 panels. I received only one quote & it every sort of quote & a small quote for a battery.”
“Hard to review positively. The guys who worked for the installation company did a great job and I’m happy with the system, battery and panels. However, the last I heard from energy matters was on completion wanting final payment. When there were a few delays and problems with the installation, energy matters were of no help whatsoever.”
