EnergySage Reviews

Name: EnergySage
Address: 3 Center Plaza, Boston, Massachusetts
Rating: 4.77

4.8 Rating 633 Reviews

95 %

of reviewers recommend EnergySage

Company Reviews

Metrics

Info

4.8

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About EnergySage:

EnergySage is the leading online comparison-shopping marketplace for rooftop solar, energy storage, project financing, and community solar. Supported by the U.S. Department of Energy, EnergySage is trusted by over 10 million consumers across the country to help them make smarter energy decisions through simplicity, transparency, and choice.

Visit Website

Write Your review

Tell us how EnergySage made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EnergySage 5 star review on 2nd October 2024

Tyler

EnergySage 5 star review on 2nd May 2024

Scott L

EnergySage 5 star review on 29th March 2024

Gregor M

EnergySage 5 star review on 16th October 2023

Joe A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Energy Sage is the Consumer Reports of the Solar market. I wouldn't make any large purchase that is reviewed by consumer reports without first consulting them and I would urge anybody interested in Solar to not make any decisions about solar without going through Energy Sage. They are an invaluable, unbiased source of information on solar in general. More importantly they do a great job getting you very detailed quotes from vetted, reputable companies. Being a large, once in a lifetime purchase (hopefully), energysage is argueably the most vital part of your Solar buying process. I could not be happier with how our solar buying process went and that is because I used Energy Sage.”

Helpful Report

Posted 11 months ago

“Kyle Boyd was the salesmen. The crew that installed the system were experienced and did a great job. I would rate them at a 4.9. I am completely satisfied with there work so far and communications. Thank you.”

Helpful Report

Posted 11 months ago

“A shady company that manipulates feedback and savings on its website! Energy Sage, despite claims to the contrary, unprofessionally removes reviews at the request of suppliers. My review, agreed to be accurate by both supplier and Energy Sage, was removed because it was justifiably critical of the supplier signup process, sales representatives' level of knowledge, and their ability to convey that information to a prospective customer. I returned to Energy Sage to update the review only to find it missing. When I contacted Energy Sage they admitted to removing it. In addition, they don't properly represent savings. For example, for rooftop solar, they don't include fees you'll still have to pay the utility! As always buyer beware! Keep in mind Energy Sage exists to help sell energy solutions NOT to aid consumers in making prudent energy decisions! Unfortunately, they are funded by the US Department of Energy and states including mine with misguided criteria.”

Helpful Report

Posted 1 year ago

“Great product, poor customer service. If you ever have an issue be prepared for the gaslighting as they repeat the corporate mantra "your issue is due to shading, the system is operating within the spec". This will occur within the first minute of your call, before they make an attempt to assess the data and the situation.”

Helpful Report

Posted 1 year ago

“Very nice experience. It was very easy to get quotes from multiple contractors. Very easy to get modified quotes for different configurations and compare all the quotes.”

Helpful Report

Posted 1 year ago

“Not having ever heard of, Energysage, before I started my quest for adding a solar panel system to our home, I had no idea of what to expect. As it came to be, EnergySage is a fantastic company bringing together a wealth of knowledge easily accessed from their online website. The one-stop shopping place to gather multiple bids for your solar panel system quest. I received four bids from well-established companies, all well-regarded with access to read reviews and contact reps from those companies. I requested bids in mid-summer and I wasn't quite ready to commit to a contract. No problem. I received offers to update the bids with current offers. Finally, I studied the offers, talked with reps from the companies I was most interested in, and then made our decision to commit to one company. This was made easier in the fact that after you make you decision, EnergySage lets the competitors know your decision so you don't have to. I can highly recommend Energysage to anyone preparring to inquire about solar panel installation.”

Helpful Report

Posted 1 year ago

“Awesome! Thank you.”

Helpful Report

Posted 1 year ago

“Joe was incredibly helpful, responsive, knowledgeable, and professional in my conversations with him about installing solar panels on our roof--both in my initial consultation with him and in the follow-up contact that we have had. I encourage others to take advantage of the great services that Energy Sage provides!”

Helpful Report

Posted 1 year ago

“Great service. Simplifies and streamlines the process of obtaining quotes from installers. 3rd party expert was also very helpful in reviewing quotes and giving advice.”

Helpful Report

Posted 1 year ago

“I used EnergySage recently to quote rooftop solar. It helped me to make an informed decision. The marketplace opened my eyes to options and helped create a transparent and fair comparison of vendors. The interface to the website was easy to use. Overall my experience was great and led me to install rooftop solar”

Helpful Report

Posted 1 year ago

“From one point of view, they do a reasonably good job of providing contacts that can lead to a possible solar system order. In my case it did. However, after that, I also looked for a heat pump installation and followed their links. At the end, it shows a text that they do not do heat pumps, yet anyway. Although they started a new wave of quotes coming in for a possible solar installation. Bad, really bad, to kind of trick you down the wrong path. Maybe the last time I'll use energysage!”

Helpful Report

Posted 1 year ago

“Very helpful and knowledgeable. Highly recommend.”

Helpful Report

Posted 1 year ago

“EnergeySage It's the perfect tool to get the solar system that you need and deserve. It brings the competition to you. And you can see the difference in pricing from different companies and it help you to understand the product and the options you can get. 100% recommended.”

Helpful Report

Posted 1 year ago

“The EnergySage representative was easy to talk to and provided easy to understand information.”

Helpful Report

Posted 1 year ago

“This seems to be a very useful, unbiased way to get and compare quotes from multiple solar installers. I like the information they list, and how you can display it, making it easy to compare different companies.”

Helpful Report

Posted 1 year ago

“EnergySage is just the right service for homeowners wanting to compare solar installers and their price/offering packages with no high-pressure sales tactics. I received no phone calls, just emails from EnergySage with serious bids for my installation parameters. I found a local installer that met the price, product, and service criteria I was looking for. Couldn't be happier. Plus, Peter was happy to answer my questions and concerns from an independent perspective.”

Helpful Report

Posted 1 year ago

“Energy Sage was a very helpful resource while investigating solar panel options. This site made easy to compare quotes from a list of vendors, and to trust that the vendors were reliable and legitimate.”

Helpful Report

Posted 1 year ago

“Excellent experience! Made the whole process for finding a good solar installer company easy and well vetted. Provides excellent information and streamlines the process. I am very happy with how everything went. Thank you EnergySage!”

Helpful Report

Posted 1 year ago

“After years of using Energy Sage data and insights, it was a no brainer to leverage their system to find and contract with a solar and battery installer. The platform limited the number of contractors to a manageable amount and those that did reply were professional and responsive. I received proposals from the installers both inside and out of Energy Sage and I much prefer the Energy Sage comparison tool. Not too mention, they have the data sheets for nearly every equipment type offered! The staff reached out as well, kept me informed, and offered to provide other advice on how to engage the contractors. From the platform, to the installers, to the support, Energy Sage absolutely delivers!”

Helpful Report

Posted 1 year ago

“The average person interested in solar power is just not sufficiently educated to navigate the myriad offers that will come from the marketplace. An independent solar expert is a key to deciphering the bids, the equipment and the company’s qualifications. For me, Energy Sage provided the necessary support to make this decision. John R.”

Helpful Report

Posted 1 year ago

EnergySage is rated 4.8 based on 633 reviews