EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.79

4.8 Rating 2,140 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

Info

4.8

Based on 2,140 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very helpful in figuring out our needs.”

Helpful Report

Posted 3 years ago

“I was pleased with the effort of your customer service rep that got me started in the application process. It got somewhat more technical/computer literate as the sign-up progressed. I don't know if it was because of AEP's contract requirements or some other feature of your programs but the depth of the sign-up procedure was more than I have experienced with other intermediary vendors in the energy market. The final element of the sign-up required moving to a separate electronic signature entity. This just added more "password" creation, etc. and I am listed on another entity in which I get a flood of promotional emails. I would hope you could simplify some of the above. As a final statement, your customer service was good and we received an excellent price for signing on with your customer, AEP. Regards, Thomas Logan, CEO Master Parts, Inc.”

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Posted 3 years ago

“It was easy to look at all available options and choose an energy provider”

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Posted 3 years ago

“We were able to get a great rate using energy bot. We did have trouble finding out if our contact was accepted and processed. It took several calls to Cirro and to finally find out the power was being turned on and an account accepted for us. We are happy w/the great rate of 5.21 kwh.”

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Posted 4 years ago

“it was am easy process”

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Posted 4 years ago

“Works well.”

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Posted 4 years ago

“Easy choice”

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Posted 4 years ago

“Good to know”

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Posted 4 years ago

“It really helped to understand how energy costs are calculated and how choosing an electric company made sense.”

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Posted 4 years ago

“Helped me make the decision as to supplier.”

Helpful Report

Posted 4 years ago

“provided contract but did not get electric started without me calling provider”