Engage Reviews

Name: Engage
Rating: 4.75

4.8 Rating 367 Reviews

95 %

of reviewers recommend Engage

4.8

Based on 367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

499791196

Email:

info@engageind.com

Write Your review

Tell us how Engage made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive postage and you must pay for returns, then also pay postage again on the exchanged item. They don't offer refunds or exchanges, only a gift card minus the cost of postage you paid. Pants were sized really small and I had to return and purchase again (no option of refund) so I paid $35 in postage by the time I received the right size. I would be wary of purchasing online unless you're sure you fit their gear.”

Helpful Report

“Was the second time I ordered this product the first time it looked new the this time it looked old and dusty”

Helpful Report

Hi Will, Thank you for your message. We are extremely disappointed to hear that you weren’t happy with the products that you recently received. The team have reached out directly via email to try to assist you further here. We look forward to hearing back.

“Poor quality unfortunately”

Helpful Report

“I’m still waiting for my shorts to ship that ordered almost a month ago now. I was supposed to fight in two weeks luckily it is being pushed back but these shorts were gonna be my fight shorts and I needed time to get my sponsors logos on them.”

Helpful Report

“Shorts are nott true to size. I've brought a pair in a different style size XL and fit fine. Brought 2XL as only size left ina different style and they're a smaller fit than th XL size I have. How does that work?”

Helpful Report

“My gloves are fantastic. Unfortunately, the customer experience I had was appalling. I ordered the wrong size, made immediate contact to arrange the correct pair and experienced a >3 week wait to get them changed when I expressed at multiple points that I was hoping for a swift turnaround to not be without gloves. Not a single person I interacted with showed any interest in trying to find a resolution or help, I had to regularly follow up and overall I was shocked at how a company that presents so professionally could have such a giant hole in their service. I think the gloves are brilliant, but despite that I'm really unsure whether I'd ever engage with this company again because of the disinterest with which they handled my enquiry.”

Helpful Report

Hi Benjamin, thank you for providing your feedback. We're sorry to hear about your first experience with Engage - this is definitely not what we like to see. We've taken your feedback onboard and have reviewed this situation. Whilst this was a complicated issue we can see your frustration and have implemented changes to ensure this doesn't reoccur in the future. Someone from our team will also be in touch directly. Thank you, Jake.

“Bought 5 shorts and 3 of them lost the strings after the first wash :/ they need to make them where the strings dont detach when washing, i for one need to tie my shorts every training session so it sucks that i can use them anymore. i'm from the US so engage wont do much about them but say "run the string back into the shorts" easier said than done esp when you have spent so much money on multiple shorts....”

Helpful Report

Engage is rated 4.8 based on 367 reviews